Customer Ratings & Reviews
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would recommend to a friend
- Rated 3 out of 5 stars
Dishwasher does not dry dishes like my old one.
RobertF Posted
Got this Dishwasher when I bought a Thermador range. Thought this would be a great one to replace my 10 year old Bosch (My was working fine) BIG MISTAKE. It looks great and it does clean the dishes but as far as drying them, forget it. I'm told to save water and electricity. Well it might but as far as drying my dishes like the Bosch, it does not. I'm told run it on Auto which then runs for 2 hours plus, how is that energy efficient. Quick takes about 40 mins for the same results. See pictures below. keep your old dishwasher if it is still working.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello RobertF, thank you for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® JetDry® rinse aid to help dishes dry faster. 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-735-4328 for additional assistance. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Works well.
Luba Posted
Overall, washes dishes wery well. A bit tricky app to set up. For some reason, does not dry at all, when set to "auto".
I would recommend this to a friendBrand response from Thermador Team
Posted
Hello Luba, thank you for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® JetDry® rinse aid to help dishes dry faster. 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-735-4328 for additional assistance. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Spacious
Brit Posted
[Employee of bestbuy] Plenty of space and well laid out. The panel design brings the look to a very polished level (panel not included).
I would recommend this to a friend - Rated 5 out of 5 stars
Thermador Emerald
Zapper Posted
It's quiet and efficient. Cleans dirty dishes and glasses effectively.
I would recommend this to a friend - Rated 1 out of 5 stars
Better options
TKPATS Posted
Sturdy but too complicated. Thermador has a wifi required app to get started. Painful to connect and manual is no help. After weeks we still can’t our dishwasher to go thru a full wash cycle For the premium you pay I would go with the Bosch.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello TKPATS, thank you for your review. We are very sorry to hear about your disappointment and apologize for any inconvenience. Your feedback is appreciated and very important to us in our efforts to continuously improve our products to best meet customer needs. Our team would be happy to assist you with any questions you may have. Please feel free to contact us at 1-800-735-4328 for real-time support. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />