Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Downdraft Vent
Sara Posted
Excellent. I converted from induction to Gas and wanted a good one due to extensive cooking. The heat distribution is very different. Downdraft does a good job
I would recommend this to a friend - Rated 3 out of 5 stars
Lettering coming off
dbyrd Posted
Super disappointed that after just getting the new Thermador kitchen suite 2/2022, the Thermador lettering on the downdraft now reads as "Thermado" w/ part of the a missing. We take really good care of our appliances and would never have expected this shoddy material from a company like Thermador. I hope that we can get this fixed.
I would recommend this to a friendBrand response from Thermador Team
Posted
Hello dbyrd, thank you for your review and bringing this to our attention. We are sorry to hear about this issue with your downdraft. We understand this must be very disappointing and apologize for any inconvenience. For assistance with this matter, please contact our Customer Care team at 800-735-4328 for real-time support. Thank you for choosing Thermador. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
expensive, but looks and works great
John Posted
Looks great and works great, but pretty pricey. Very quiet.
I would recommend this to a friend - Rated 5 out of 5 stars
VV21
VV21 Posted
The downdraft works great. It is elegant, a masterpiece itself.
I would recommend this to a friend - Rated 1 out of 5 stars
Not working at all
Frank Posted
Low quality product, cheap made, doesn't work well.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello Frank, thank you for taking the time to share your review of model UCVP36XS. We are sorry to hear this has been your experience. It does not reflect the level of quality Thermador strives to provide to our customers, and we apologize for any inconvenience. Please know that your feedback will be sent to the appropriate teams for further consideration. We are committed to continually improving Thermador products and services, and your input is invaluable to this process. If our team can assist with any product-related issues or inquiries, please contact Customer Care at 800-735-4328 for real-time support. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />