Customer Ratings & Reviews

Unfortunately, this vacuum failed right after the warranty expired, leaving me disappointed. The customer service's offer of only a 10% discount didn't quite make up for the frustration of the situation. See picture attached.

I’ve been using the Tineco Floor One S3 for about a year and a half now, and overall, it’s been a solid performer. It does an excellent job of both cleaning and mopping my hard floors – a great combo for my kitchen. The vacuum picks up small items with ease, and the mop function leaves my floors looking spotless. When paired with the right detergent, my kitchen floors even smell amazing! The iLoop Smart Sensor Technology is a standout feature. It automatically adjusts the suction power based on the mess, which works really well for different levels of dirt. The only downside is that the mop doesn't do a great job on edges – it leaves about a half-inch gap along the wall, so I still need to use a separate tool for cleaning the edges. The one issue I had was that after about a year and a half, the roller stopped spinning, and the vacuum stopped working. It was pretty frustrating, but I was pleased with how quickly Best Buy handled it. They replaced the unit without any issues, and it seems the problem was related to the roller. The replacement unit has been working fine ever since. Despite the issue with the first unit, I’m happy with the Tineco Floor One S3. The cleaning performance is great, and it makes keeping my kitchen floors clean so much easier. I highly recommend it to anyone looking for an efficient wet/dry cordless vacuum for hard floors.

Very good product. Cleaned floors amazingly well .

My wife and I LOVE this thing! We found a tik tok video showcasing how well this handles spills and it is legit. This can tackle anything you throw at it, it is powerful and easy to use. Maintenance is also a breeze as it self cleans, just make sure to swap out the rollers and maybe do some more detailed cleaning every now and then. We have had it for some time and even in a house with 5+ pets, it has held up very well and keeps the floors clean

Was good while it lasted! I’ve had it for almost 2 years and I won’t buy another. I loved it but I’d rather stick to the robot.

Works great, cleans floors so well and quietly!!!!

Absolutely great product! Does a great job at cleaning the floor. If the one I have ever breaks down on me I will definitely be getting another one.

Great product definitely love it that it does both vacuum and mop keeps it super clean

Great floor cleaner. It works great in bare floor and on carpet

Better imposible I love it. Helps a lot. Its fast.

This floor cleaner is the easiest cleaner I have owned and love the vacuum and wet mop feature all in one. I will say it is a bit hard to completely clean out the unit, especially when you have pets and dog hair to deal with,

Say goodbye to your regular floor mop. I use this vacuum mop twice a week. Will strongly recommend to clean the roller and the dirty water reservoir after each use. This will make your life easier at home

I have had this since 2021 and she’s still up and kicking, I thought about purchasing the newer version but i decided to wait until this one goes out (hopefully never lol) HIGHLY recommend!

Love it, works great. Ive had mine 2 years and still works great

Leaks a lot, cleans ok. Still within warranty thankfully because it just stopped charging and upon investing this is a known issue. Avoid this brand

Dont waste your money. Battery doesnt last long enough to mop my downstairs. Despite the self clean the mop roller will still develop a smell that engulfs the whole room when using. This prodect only lasted LESS than 3 years - just enough to be outside their 2 year warranty.

Bad product error code doesn’t work doesn’t run can’t send it out for fix

I loved this thing. Shortly after the 2 year warranty expired it just stoped working suddenly. My husband and I have tinkered with it and found nothing visibly wrong with it. other than the technology keeps shutting it down and throwing an error. Went out nov 2023 and bought it April 2021.

I love these things so much because they are so incredibly awesome. You should see the amount of dirt they pick up, it will amaze you. But, that is when they work. They are constantly breaking down. I have bought 5, 3 for me, 2 as gifts since April 2021, the last one purchased in early 2023. Not one of them work. Honestly, do not buy one of these, They will tease you and ultimately fail.

To find something that vacuums and mops has been a game changer! I love my Tineco for its convenience and easy to use features!