Customer Ratings & Reviews
See more imagesTineco - PWRHero Mini A1 Cordless Hand Vacuum - White
- Model:
- VS010100US
- SKU:
- 6506248
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 1 out of 5 stars
Don't buy
RoseS Posted
At first it was good but then after a week it would not charge completely it would only work for 30 seconds and cut off. Section also became weak. It also tells you it's not for heavy objects like food or Cheerios is for very light stuff like dust. It could barely pick up rice strains. You have to force it if you wanted to pick up something and even then it won't.
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Poor suction. No storage stand/rack
Reggie Posted
Wanted to like this thing. It’s ergonomic and lightweight but that’s about all I can think of. No (practical) suction power unless you need something to vacuum the dandruff off your shoulders…and that might take several passes. Was windering why it doesn’t have a wall mount charging station or at least a stand of some sort but they probably figured…why bother? Not impressed!
No, I would not recommend this to a friend - Rated 1 out of 5 stars
0 stars
EMEM Posted
It stopped working after about 4 months. It’s completely dead and does not charge. It was never too powerful to begin with. I am Very dissatisfied. Best Buy should not sell this product.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted
Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand you are having a Charging issue with your vacuum. In this case, you are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
- Rated 1 out of 5 stars
No Stand and So-So Performance
James Posted
We like the unit's size. Do not like that it did not come with a stand, despite one of the product's pictures appearing that it had a stand. So it'll just lay flat and take up extra space because they could not provide a stand or a wall mount accessory. The unit also has a rubber bumper surface at the inlet which ends up making it catch as you run it along a surface to clean.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted
Dear James,
Thanks for your support of Tineco. Please be kindly noted that if the model you purchased is Mini S4, then it will come with a storage tray. We are sorry for the your confusion. Also, you mentioned the hand vacuum had a rubber bumper that has affected the daily use of the vacuum. Could you please kindly provide a short video of this issue for us at [email protected]. We will help you resolve this issue as best as we can. Thank you!
Best,
Tineco Customer Care - Rated 5 out of 5 stars
Stylish and works great! Exceeded expectations!
Dwill Posted
Absolutely love this lightweight stylish cordless vacuum cleaner. Great suction power and holds a good amount in bin. Small enough to get in tight places where the other bulky ones don't. Big fan!
I would recommend this to a friend - Rated 1 out of 5 stars
Not good like I hoped
GoodBuy Posted
[Employee of bestbuy] It’s more of a fan rather a vacuum so much air comes out on the side. The suction is not not good going to return this
No, I would not recommend this to a friendBrand response from Tineco team
Posted
Dear GoodBuy,We're sorry to hear that the Tineco PWRHero Mini A1 Cordless Hand Vacuum did not meet your expectations, GoodBuy. We appreciate your feedback and apologize for any inconvenience caused.
The PWRHero Mini A1 is designed to provide efficient cleaning performance in a compact and portable form. However, it seems that the suction power and airflow may not have met your needs. We understand your decision to return the product.
If you're still in search of a reliable handheld vacuum, we would be happy to recommend alternative models from our product lineup that may better suit your cleaning requirements. Please feel free to reach out to us at [email protected], and our customer support team will be glad to assist you.
Thank you for considering Tineco, and we apologize for any disappointment caused. We value your feedback as we continuously strive to improve our products and provide the best cleaning solutions to our customers.
Best regards,
Tineco Support <img src="https://s3.amazonaws.com/stratos-logos/logos/tineco.png" alt="tineco" title="tineco" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great purchase but
msmay2287 Posted
Great bang for my Buck. Love the additional change out pieces. Would definitely recommend.
I would recommend this to a friend - Rated 4 out of 5 stars
Good product
KorneliaR Posted
Small convenient easy to clean. I can recommend it
I would recommend this to a friend - Rated 2 out of 5 stars
Hand held vacuum
DavidK Posted
Bought for my vehicle good design however does Does not have good suction to be of any use
No, I would not recommend this to a friendBrand response from Tineco Support
Posted
Dear customer, thank you for your feedback. Tineco values each and every review from our customers and will improve our products based on your feedback. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.