Fridge has a number of quality issues and definitely does not feel like a Viking level appliance. Fridge came in a new construction home along with other Viking appliances and never made ice. Had Viking repair folks out 6 times replacing water filters, hoses, and other various parts. The doors slam when closing at times and it sounds like everything is going to fall out. After the 6 visits returned the fridge and went SubZero which had been amazing as expected. Viking needs to stick to ranges vs put there name on products they appear to not manufacture themselves!

This is the worst refrigerator that I've ever purchased. We ordered all of our Viking appliances while having our kitchen remodeled. It arrived on November 20, 2020, but our kitchen wasn't done, so it was installed on December 11, 2020, when our new kitchen remodel was finished. After the installation by our contractor, we began the task of removing the plastic, setting up the bins and still had this white piece that we couldn't figure out where it goes. Then we realized the drawer bin wasn't aligned, so we pulled it out to align it and it wouldn't go on the track. This is when we realized where the remaining piece went. It was shipped on the shelf apparently because at the factory someone knew it was broken. Problem number two....the ice maker over night was like an old refrigerator that needs to be defrosted. There is ice everywhere in the freezer and the plastic and metal has water frozen all over everywhere. Best Buy is telling us that it is past 15 days and we have to call Viking. This is the worst customer service and we spent $19,000 ordering all of the Viking appliances through them. It's almost Christmas and we have a refrigerator that arrived defective. I am so angry and upset right now..... : (

The jury is still out on this. The first one I received was a mess. Freezer made an awful “generator” sound, the freezer door was cracked, an led light was out and the door wouldn’t close properly. The second one I received never even came into the house, it was so horribly dented. Over a month later, I’ve received my 3rd and so far so good. Although it’s only been a few days. Best Buy has been pretty helpful and accommodating, but still a huge inconvenience.

I am so disappointed in this refrigerator. The build quality is terrible. The door panels don’t lineup The plastic that used to cover the stainless steel will not completely come off, as pictured and looks terrible. This unit doesn’t even have a water dispenser. Ice from the icemaker is constantly falling into the storage bins in the freezer. I would’ve been much better off buying a high tech Japanese brand for thousands less. This refrigerator is an embarrassment for Viking to have in the marketplace

Overall, I am pleased with the refrigerator. It’s a Viking and so far I would say it’s worth the money. Would recommend adding the grill kit (pictured) to give it a more elevated look. It’s an added expense, but personally I think it’s worth it. Easy to install. As mentioned in previous reviews, be prepared for the 3rd party delivery service to stink. Long story short, after weeks of disorganization from Best Buy and the local delivery and appliance removal company they use, I decided to install the refrigerator myself and paid a separate company to remove my old refrigerator. It was a major hassle.