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VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

Model: CM18445
SKU: 11003919
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About this product

This VTech CM18445 corded phone is compatible with anywhere from 1 to 4 telephone lines and connects wirelessly with up to 10 handsets. The digital answering system records up to 180 minutes of messages, announcements and memos.

Features
  • Expandable phone system

    Includes 1 corded base station and is expandable to up to 10 cordless handsets.

  • DECT 6.0 technology

    For clear, interference-free calls.

  • Digital answering system

    Records up to 180 shared minutes of messages, outgoing announcements and memos.

  • Auto attendant on each line

    Answers outside calls, provides callers with a company directory, forwards calls to an extension and lets callers leave voice messages.

  • Call waiting/caller ID with 50 name and number history

    Displays the name and number of incoming calls and remembers up to 50 callers for easy call-back.

  • Call waiting and caller ID require additional service through your local phone company.

See all features
Specifications
  • Speakerphone
    Yes
    Bluetooth Enabled
    No
    Expandable
    Yes
    Frequency
    DECT 6.0 Digital
    Paging Locator
    Yes
    Answering System Included
    Yes
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Reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    A good choice if you wish to avoid VoIP

    I needed a standard traditional 3 line phone. Every one wants you to go VoIP for one reason or another. I have 3 land lines and am content to keep it that way. Took me a long time to find a suitable phone. This is it. It has plenty of features, (I probably will not use), the cost was good, and the fact that I can add a remote phone to the system is a useful bonus.

    This review is from VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

    Posted by JustaGamer

  • Rated 4 out of 5 stars

    Take the very long time tk set it up correctly

    This took a lot of work to set up correctly. Out of the box easy to use. But not when you add lines and an intercom and already have a voicemail through the provider. Took May calls to figure out how to disable some parts and enable others. Putting people on hold still results in us having hold music blaring through the intercom. Take the time to read manual and set it up correctly at the beginning. We do like the additional phones we could add with it.

    This review is from VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

    Posted by Jake

  • Rated 4 out of 5 stars

    Decent, points: Volume and buttons...

    Works well. Only complaints are that even the lowest volume setting is very loud and the main numeral buttons are hard to press because of their shape. They slant upwards so that you often press the wrong button, but this can be gotten use too. The volume can be solved IF you are willing to plug in an external or wireless headset that has its own separate volume control

    This review is from VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

    Posted by AKDB

  • Rated 4 out of 5 stars

    VTech 4 line phone

    Its a very convenient easy to operate phone, perfect for offices. Now most of the phones come with a max of 2 lines. But this phone has 4 lines which is pretty impressive. The price was also reasonable.

    This review is from VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

    Posted by Adil

  • Rated 5 out of 5 stars

    EXCELLENT PHONE SYSTEM

    Main console ease of setup and connectivity. Extension seamless connection with ZERO failures. Refused to write the review until 1 year of use. No regrets.

    This review is from VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

    Posted by MarkTBB

From the Manufacturer

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Pros for VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver
There were no pros for this productEase of use, Features, Bluetooth, Overall Performance, PriceEase of use, Call Blocking, Sound Quality, Setup, FeaturesEase of use, Call Blocking, Sound Quality, Setup, Features
Cons for VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver
There were no cons for this productButton Size, Complexity, Speed Dial, Wall MountBattery Life, Volume, InstructionsBattery Life, Volume, Instructions

Specs

Questions & Answers
  • How do i disable the answering machine feature on all the consoles so i can use voicemail service instead? I have CM18445 and two consoles

    Hi - Here's how you can turn off the general mailbox of the CM18445. 1. When the CM18445 is not in use, press the MENU/SELECT button. 2. Press arrow down to scroll to Line mode, then MENU/SELECT. 3. Press arrow down to choose the desired line (Line 1, Line 2, Line 3, Line 4 or All lines), then press MENU/SELECT. 4. Press arrow down to choose No answer, then press MENU/SELECT to confirm. Hope this helps -VTech Support

    Answered by VTech_Support
    VTech_Support response
  • We only have 1 phone line, however, I would like people to be able to leave msgs into 3 different mailboxes based upon the nature of their call. Does this phone system have that capability or do you make a model that does?

    Hi - The VTech CM18445 does not have multiple mailboxes. Instead, you can get additional expansion units and use the auto-attendant feature of the system. The said feature will enable callers to choose a specific extension that they would like to reach. Each system extension also has its own mailbox for callers to be able to leave a message. Thank you, -VTech Support

    Answered by VTech_Support
    VTech_Support response
  • I have this phone at my shop. I would like to know if it is possible to transfer the calls, from line 1, to my home phone when i am not there? If this is possible how do i do it?

    Hi - The VTech CM18445 does not have the call forwarding feature. This is a service subscribed from the telephone company. We recommend that you contact your local service provider and ask if the feature is available. Thank you! -VTech Support

    Answered by VTech_Support
    VTech_Support response
  • Does the phone have a speakerphone function?

    Yes, the VTech phone does have a speakerphone function.

    This question and answer was generated by AI based on customer and product data.
  • How many cordless handsets can this phone system support?

    This VTech phone system can be expanded to support up to 10 cordless handsets.

    This question and answer was generated by AI based on customer and product data.
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