Whirlpool 36" Electric Induction Cooktop with Temp Cook Technology and WipeClean Coating Black WCIT7536SB

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Never Shopping at Best Buy Again

YanL Posted 2 months ago

DO NOT BUY! This stovetop has broken twice since we got it four months ago, and Best Buy has refused to do anything about it. They refer us to the manufacturer, who the first time took over two months to repair it. Now that it’s broken a second time (both times are a bad control board issue) Best Buy refuses to take any accountability for selling a bad product. Now, we will need to wait ANOTHER two months before we can use it again. All in all, we will have owned the stove top for six months, four of which it is useless. $1700 down the drain. Spend your money somewhere else. Never shopping at Best Buy again.

No, I would not recommend this to a friend

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Brand response from WhirlpoolTeam

Posted 1 month ago

We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Cooktop. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.

Please feel free to reach out to us through any of the following options:
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USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)

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