Customer Ratings & Reviews

This dryer works well for me, but it has its quirks. I read many reviews where people say it doesn't fully dry their clothes. If you want this dryer to dry your clothes, do 2 things: 1) Turn off EcoBoast, 2) Used timed dry only. Timed dry lets you choose the drying temperature and the length of drying time. I've dried towels, sheets, blankets and various types of clothing using timed dry and have not had a problem with this dryer. I can get King size Cotton Percale sheets dry in 30 minutes, Bath towels in 40 minutes, King size heavy cotton blanket in 60 minutes, and clothes in 30-40 minutes depending on the size of the load and the type of clothing (delicates on low, jeans on high, athletic clothing on medium, etc). The dryer rack is great on this model for drying shoes or sweaters that need to be dried flat. I haven't tried the steam dry feature yet so can't comment on that. I knocked off a star for 2 reasons: 1) The sensor drying features do NOT work. I tried drying a blanket using the blanket setting for a king size heavy cotton blanket and it didn't work at all. The cycle ended (after an hour and 40 minutes) and the blanket was still extremely wet. (Note: Using the Timed Dry feature for the King size heavy cotton blanket on high heat, the blanket took 60 minutes to dry). I paid a lot of money for a dryer that I will use at its most basic settings (timed dry only), but it's hard to find a dryer that ONLY does the basics anymore. 2) the "cycle complete" signal is not very loud. I've adjusted it to the highest level and it's still too quiet. My dryer is in my garage so I need a loud signal to hear it in my house. On my old Whirlpool Duet I could easily hear the signal when it was done, but on this one it's impossible (the old Duet signal was a "buzz" sound, this one is a chime which is probably more pleasant, but way too soft).

I was thankful that the dryer was available for delivery at the time since my old one "died". (My washer isn't coming for about 2 months.) It has a lot of options. It's taking me awhile to understand the rest of the settings (vs my old one that was 16 years old.) I am unable to use the steam function because they wanted me to wait for the installation of the washer, so I can't share how that option works. The only thing that frustrates me is that I never hear it go off. Maybe when they deliver the washer they can see what I am not doing.

This is part of the set. Washer came first, I had to wait for almost 6 weeks for the dryer to arrive. It is a good looking appliance and works great too. It has a steam function which I liked the most. When you steam it, the clothes come out w/less wrinkles. However, not completely wrinkle free. Maybe there is a way to do that too but I have not figured it out yet. It is also quitter than the older models. I think it also has larger capacity. The delivery and the set up was also pretty smooth. In general, I like the service in most Best Buy stores and delivery service. Even though it is rather new, so far this dryer seems to be pretty good.

Outstanding performance and efficiency. Controls are easy to read and use. Very quiet operation. Outstanding results.

I waited 16 years to buy a new washer/dryer set and could not be more disappointed in this one. I replaced a 16 yr old Whirlpool Duet set so I am a Whirlpool fan. I could not believe how loud this dryer was when turning it on for the first time. There is a serious vibration issue. I don't think it's the dryer being attached to the pedestal because I can push on the side of the dryer and the vibration sound stops. The sound is louder/softer throughout the drying cycle, but does not completely stop. It does not matter which cycle is being used; if the dryer is on, it's extremely loud & obnoxious (I can hear the sound throughout my 2200 sq ft house). Drying sensor doesn't work very well either. Clothes are still damp when cycles are complete, despite changing the settings to extra dry. This is going back to BB ASAP. Thank goodness for excellent customer service!

I replaced a 5 year old Samsung front load washer with this model. I am so glad, this machine is quiet and very efficient. The Samsung was good but this is better! I have been washing everything, Bedding, Towels, Clothes with great results. Even though I paid for delivery and installation, I installed the unit myself. No leaks, no problems, no surprises!

Great product excellent price, delivery and services.

love the steam function, helps unwrinkle clothes. Itaso dries all loads without the need of rerunning it.

Very quiet, love every thing about it. Would buy again !!!!

Very easy to use and a great price! Would definitely recommend this dryer!

Great product, no problems to report. Not loud at all.

Excellent Quality! I am really enjoying the large capacity.

I just love my new dryer. I look forward to many uses in this new machine Works great

Worked for a month. The dryer is now dead. Waiting on whirlpool maintenance. Not to mention this took 4 months to arrive after purchase.

Svc person was big help in ID ‘ing problemmam Of house?

I bought this washer/dryer set in April of 2019 after reading great reviews. Within 3 months of owning the unit, the belt that turns the drum cracked -- this resulted in a heavy knocking sounds and vibrations within the unit. The tech came out to fix it and said this issue was 'very common' with this model and was a known defect. He replaced the belt. Very thankful I got the extended warranty -- it started to make the same noise again this week. Belt has cracked again. So disappointing -- I've had Whirlpool products for years. Never again. I also have the matching washer (it leaks) and a set of their poorly designed kitchen appliances, including a dishwasher and stove.

This dryer produces an awful sound from the first time I've used it. It doesn't matter if there are clothes in it or not. Immediately phone Whirlpool, and their answer is to make a service appointment. I get to spend almost $1000 to have to deal with repairmen? Not impressed.