Customer Ratings & Reviews
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Top Mentions
would recommend to a friend
- Rated 4 out of 5 stars
Ice Powers
KennethL Posted
It gets the job done. The price was ok and it makes ice pretty quick
I would recommend this to a friend - Rated 4 out of 5 stars
Bad installation by Best Buy
Jthjr2 Posted
After months of waiting for this model Best Buy finally installed. It did not work properly, bad installation. Had to call manufacturer to correct.
No, I would not recommend this to a friend - Rated 4 out of 5 stars
Automatic ice maker
Lee1 Posted
Ice Maker works great. Produces enough ice for my family of four.
I would recommend this to a friend - Rated 1 out of 5 stars
poor service and waiting 6 months due to them
VickyE Posted
been wasiting since febuary 2025 for this ice maker. I ordered it when I bought the refridgerator it is suppose to match. since then 7 times have sent wrong ice maker, they send 3rd party service peopkle and one has switched out the orginal with a used part and best buy is blaming me for not having the orginal. need to watch who they send to your house. poor service
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted
Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Rated 1 out of 5 stars
Ice maker
ThelmaBleattler Posted
We are still waiting to get the ice maker. It's supposed to be delivered May 21. Not happy about that.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted
Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Rated 5 out of 5 stars
Great little ice maker
NicholasV Posted
Works great, we have plenty of ice now which I love! The basket to hold the ice is plenty big, yet leaves lots of room in the freezer for other things.
I would recommend this to a friend - Rated 1 out of 5 stars
Bad installation
Mlkm Posted
I can't give a fair rating of the ice maker as it was not installed properly. It leaked in two places. I have been waiting for 5 weeks for the serviceman to come and fix the problem.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted
Hello Mlkm, we are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Rated 5 out of 5 stars
The Grand Icemaker
Johnny Posted
The icemaker has be operating excellently. Love it !
I would recommend this to a friend - Rated 5 out of 5 stars
Ice maker.
RachaelK Posted
Great addition to the refrigerator. Love the convenience.
I would recommend this to a friend - Rated 5 out of 5 stars
great ice maker
PatriciaF Posted
works like a charm,,no maintenance required -- Love this!
I would recommend this to a friend - Rated 5 out of 5 stars
Great Refrigerator
Stilwaiting Posted
Refrigerator delivered on time and old one removed safely.
I would recommend this to a friend - Rated 1 out of 5 stars
No
ChrisW Posted
Worst experience I’ve ever had with a purchase. I would never buy this product again!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
- Rated 1 out of 5 stars
Ice maker for Whirlpool refrigerator
DonnaF Posted
Ice maker was installed almost a week ago and it's still not making ice. I'm going to have to call to see if this can be corrected
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted
Thank you for sharing your insights with us, DonnaF. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Rated 1 out of 5 stars
Returned it
JCB1999 Posted
Didn't work. Ice kept melting and water flooded our freezer. We returned it and are using trays.
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Ice maker
user445438 Posted
Not sure stopped working. Not sure why. Have a new fridge coming too.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted
Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Rated 5 out of 5 stars
Amazing Ice Maker
JaniceK Posted
The ice maker is amazing and a terrific addition to my refrigerator. Happy that I purchased this item.
I would recommend this to a friend