Customer Ratings & Reviews
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would recommend to a friend
- Rated 4 out of 5 stars
Love it!!!
Danakp Posted
Absolutely love this range. Oven heats a little uneven but just have to rotate dish 1/2 way though cooking time. Would buy again for sure.
I would recommend this to a friendThis review is from ZLINE - 36 in. Wide 6 Burner 4.6 cu. ft. Freestanding Legacy Dual Fuel Range with Gas Cooktop and Electric Oven in Satin Steel - Stainless Steel
- Rated 1 out of 5 stars
Times and times overpriced junk!
DenKing Posted
Horrible quality of everything related to the product. Poor and uneven baking performance. Customer service is close to nothing.
No, I would not recommend this to a friendThis review is from ZLINE - 36 in. Legacy Dual Fuel Range in Satin Stainless Steel & Blue Matte Door (RAS-BM-36) - Stainless Steel/Blue Matte Door
Brand response from ZLine Customer Service
Posted
Hello! Thank you for taking the time to reach out to us and leave this review. We are sorry to hear that this ZLINE range did not meet your expectations. The uneven baking does not sound like a normal function of the range, and our team would be happy to troubleshoot this with you. Please reach out to us at zlinekitchen.com/contact and our team can assist! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Poor Delivery and customer service.
Pfeifer Posted
Our 36" range was delivered with a 30" door and kickplate. We went back to Best Buy in hopes they could locate the correct pieces. We were informed that it would take 3 months to get the correct size door and kickplate. After 3 days of calling and emailing Zline they finally responded. They were not apologetic or understanding of the situation. I had to take photos of the wrong pieces and packaging in order to get a case open. They could not confirm when we would get the correct size pieces. Unfortunately we had to cancel our order and find another stove. I was disappointed with both parties. Best Buy did not go the extra way to help us. I had to make all the calls and emails. Zline was extremely hard to get a hold of and even though this was an error on their part they were not able to get the correct pieces to us in a timely manner.
No, I would not recommend this to a friendThis review is from ZLINE - 36 in. Wide 6 Burner Legacy Dual Fuel Range in Satin Stainless Steel w/ White Matte Door (RAS-WM-36) - Matte White
Brand response from ZLine Customer Service
Posted
Hello! Thank you for taking the time to reach out to us. We are sorry to hear that this has been your experience with your ZLINE range. Our customer experience team is experiencing higher-than-normal call volumes at this time, and we appreciate your patience. We are always looking for ways to better our products and our customer's experience, so we appreciate your feedback. If there is anything we can do to assist you further, please do not hesitate to reach out. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Love this oven!
Not a big fan of this brand but I think they do a wonderful job turning classic range styles into a modern, luxurious one. We have this particular model (or maybe something that looks the same) in our house in LA and it's the best thing. We don't live there anymore but all I can say is I love that oven. We moved to Arizona last year amid covid and we have a pretty big range with two ovens and I think it looks familiar.
I would recommend this to a friendThis review is from ZLINE - 36 in. Wide 6 Burner Legacy Dual Fuel Range in Satin Stainless Steel w/ White Matte Door (RAS-WM-36) - Matte White
Brand response from ZLine Customer Service
Posted
Hello Michael! Thank you for offering us your positive feedback! We want to extend our appreciation for taking the time to write this review! We are happy you have found your new ZLINE range modern and luxurious! Please reach out to us if we can further assist you and we will be happy to help! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Simply beautiful!
LoveMich Posted
We were planning to replace our old unit a few months ago, but we decided to delay since only one of the burners isn't working. It finally broke down completely several days ago, which is just in time for us to see this gorgeous oven. We're very thankful we hold off the purchase, or else we would regret not waiting for this beauty to come out.
I would recommend this to a friendBrand response from ZLine Customer Service
Posted
Hello! We are happy to hear you are enjoying the appearance and design of your new ZLINE range! Please reach out to us if we can assist you further. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
This is my favourite among all Zline items!
XhonDang Posted
This is probably my favourite among all Zline cooking ranges. I mean, look at it. Even though it lacks modern, digital features, it still has high-end look to it that's very appealing. I wish they made the glass window a bit larger though, but I think it would look slightly off if they did. Nevertheless, I enjoy cooking with my new range.
I would recommend this to a friendThis review is from ZLINE - 36 in. Wide 6 Burner Legacy Dual Fuel Range in Satin Stainless Steel w/ White Matte Door (RAS-WM-36) - Matte White
Brand response from ZLine Customer Service
Posted
Hello! We appreciate you taking the time to write this amazing review! We value all the feedback we receive and we are so happy to hear you are having a great experience with your ZLINE range! Please reach out to us if we can assist you in the future in any way! Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
My family loved it.
Sofya Posted
I've seen a lot of dishwashers online in the last couple of months but we ended up choosing this particular brand and model, and for many valid reasons. First off, each component is made of superior materials, which would give you an idea how long it will last. Then there's the unique style, which is a mix of contemporary and retro design. My family loved it.
I would recommend this to a friend - Rated 5 out of 5 stars
My wife love this!
Valentine's Day is just around the corner, but I thought maybe my wife would be happier if I bought her an item from here instead of the usual stuff. I bought her a new coffee maker. She's been complaining about the bad aftertaste she's getting from the coffee made from our old machine. She's very happy with our new coffeemaker.
I would recommend this to a friendThis review is from ZLINE - 36 in. Wide 6 Burner Legacy Dual Fuel Range in Satin Stainless Steel w/ White Matte Door (RAS-WM-36) - Matte White
- Rated 5 out of 5 stars
More affordable than those of other brands.
AnthonyVaar Posted
When it comes to freestanding ranges, I am a bit of a sucker for underrated products. But I'd like my machine to be value for money too. That's why Zline is among my favorite. Their products are a lot more affordable than those of other brands but the quality is unquestionable.
I would recommend this to a friendBrand response from ZLine Customer Service
Posted
Hello Anthony! Thank you for this amazing review! We are happy to hear you found your ZLINE range affordable and are happy with its quality! Please let us know if we can offer any further assistance. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />