Customer Ratings & Reviews

The Best Buy installer’s did a fantastic job doing the install. They were very careful not to damage new tile work. Vent hood looks very nice and functions well. The vent hood also has under hood lighting. Note: Prior to installation, make sure you review the installation specs to ensure your electrical outlet is in the proper position for vent hood purchased. My outlet had to be moved and this delay installation for two weeks. Also based on your ceiling height, you may need to purchase an extension for the part of the hood that goes up to the vent exhaust in your ceiling. If you need an extension and don’t have it at installation time, this will delay installation until you have the required extension.

Beautiful and elegant, this will look great in any kitchen, it has completely modernized our look and it can for you to. We highly recommend and it is a great value. The air rate is strong and the under lights are especially bright.

Gorgeous !! Love it !! Will recommend to my clients !!

Item came with no manual, no screws and was missing the small grease cup, which installer completely missed as well. We only figured it out later. . It was the most nightmarish experience i ever had with best buy subcontractor- we have used this same sun for other BB purchases and never had this kind of experience. Installer presumably used his own screws. I have attached the piece that is missing.

High quality item, looks great as a feature for the update kitchen. The controls are simple and intuitive, and the lights are really bright and useful. Recommended!

Great vent hood. Works awesome at getting the smells outside the House. The only thing is I wish it had lights in the front of the hood and not the back.

I have to warn the next buyer to move on and find something else. This was 1000k and the quality is so poor. The box was in tact. The packaging was decent, however it arrived dented in 2 obvious places. Too late to do anything about it because all of the interior duct work had already been done. To add insult to injury, at this price it doesn't even have a filter. I do not recommend this product. I didn't see it in the store. These days we take what we can get. Let me do you the favor and save your money.

It has issues right outside the box brand-new product (does not run for two speeds).. running speed is not correct. Unfortunately opened the box after 1 month, so can't take to bestbuy store for return. Contacted the Manufacturer customer service, they just send some replacement parts, but not helping me with the replacing parts. so I have to find the tech guy to fix it :( not happy with this purchase first time from bestbuy.

Great product and delivered just in time for thanksgiving for a customer of ours

Terrible! Horrible quality. Very loud. Thin and flimsy. Scratches easily. Do not recommend.

My contractor suggested this brand during our kitchen update. After some research I found this was an incredible value. It came packaged very good. Installation was easy. The manufacturer has great video instructions for installation. We liked the hood so much we went back and purchased the rage to match it.... ZLINE is truly impressive.

I’m haven’t use it yet, I’m building a new house but I will let you know

We wanted a modern look and have never owned an island cooktop or over the range hood until now. The exhaust system was setup by the geek squad and we’re happy with the overall outcome.

Never installed it, it looked to cheap. Motor looked small for what I needed.

This hood comes standard with 19 inch chimney pieces which prevent it from being installed at a desirable height without cutting. Get yourself a sheet metal expert or don't buy this if you have an 8 foot ceiling. Zline doesn't have adequate solutions if you call.

RIDICULOUS that this item came with NO DIRECTIONS for installation whatsoever, and it came so damaged the first time, I had to return. It also came damaged the second time , but I just couldn't go through all the hassles again, so I kept it. Basically I will NEVER use Best Buy again.

Was shipped to me in a timely manner. Due to it being glass, the package was perfectly secure inside the large box. The product looks great, and I can't wait to see it in our new kitchen.

it came dented twice! it took me months to get a third one and it was also dented! Does not come with proper instructions, no filters inside and best buy does not replace parts for this item. This why is about 1K less than the other hoods

I would reviewed but I am still waiting since May, and customer service keep telling me that I got received at the warehouse but is not ready yet...

is spectacular. It is super big and beautiful . fancy