Customer Ratings & Reviews
See more imagesZLINE - Dual Fuel Range with Gas Stove and Electric Oven - Black Stainless Steel
- Model:
- RAB-30
- SKU:
- 6373261
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 3 out of 5 stars
disappointed buyer
bestbuyer Posted
I like the range but I find it difficult to keep clean, After my first use, I had residue inside the oven that I could not clean as advised by the manual. I find the burners and the covers easily pushed out of alignment. and all burner top that will not come clean as well. The sides have gaps where food slips into and can't be easily wiped away. (I use computer dust away can to blow out particles in the seam. Now I also see black scratches at the back of the unit from the grates rubbing on it when lifted to clean below. Also, the stainless surface scratched after 1st use. Nice looking but hard to maintain.
No, I would not recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
- Rated 5 out of 5 stars
Maureen's Review
MaureenP Posted
I love my range. I have never had a gas range and this one is awesome. The oven is electric and works great. Cooks evenly and everything comes out perfect. The quality of the range is awesome. I love the BLUE. Overall very satisfied and glad we purchased this.
I would recommend this to a friendThis review is from ZLINE - Professional 4 Cu. Ft. Freestanding Dual Fuel Convection Range - Blue Gloss
- Rated 5 out of 5 stars
Happy customer!
Kristin Posted
We wanted a simple, yet reliable range that didn’t have that useless middle burner taking up space on our cooktop. We were pleased to see a dual fuel range (gas top, electric oven) that would offer more precise oven temps than our previous range. We noticed that one of the racks was not gliding as smoothly as the other, so we contacted Zline customer service. They were very kind and helpful and have sent out a replacement rack after sending the requested information. I am very happy with our purchase!
I would recommend this to a friendThis review is from ZLINE - 30 in. Legacy Dual Fuel Range w/ 4 Burner Cooktop & Electric Oven w/ Satin Steel Door (RA-SN-30) - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello Kristin,
We’re so happy to hear that you’re enjoying your ZLINE Range! We take great pride in the quality of our products and customer service, and we’re thrilled you’ve had a positive experience. A great review is one of the best compliments we can receive, and we truly appreciate you taking the time to share yours. If there’s ever anything we can do to support you, please don’t hesitate to reach out. Thank you for choosing ZLINE to be a part of your home! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Best Buy order/delivery to their store is horrible
CindyB Posted
We love our stove. However took forever to receive from Best Buy. Best Buy needs to improve their delivery. Took over 6 months to receive!
I would recommend this to a friend - Rated 3 out of 5 stars
Burners have no simmer
EileenS Posted
The dual fuel stove is great ...gas burners & electric oven. Only problem is the burners have no simmer flame. Only high & medium. Impossible to cook rice ... burns every time.
No, I would not recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello Eileen! Thank you for reaching out to us. We are glad to hear you are enjoying your stove. Regarding the flame, this can be easily adjusted to ensure your flame is at the perfect level for your cooking needs. All you will need is the ZLINE specific flame adjustment tool (yellow screwdriver included with your range purchase). If you do not have this tool, our team would be happy to send you a new one, as other traditional screwdrivers will cause damage to the range, and this tool is compatible with your range. Please reach out to us at zlinekitchen.com/contact and request this part, and our team will send this along with flame adjustment instructions! We look forward to assisting you. <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Stainless slide in rsnge
purchase Posted
Absolutely gorgeous range. Very sturdy, well made and performs exceptionally.
I would recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello! Thank you for your review! We are thrilled to hear that you are enjoying the design and performance of your ZLINE Range! We craft our products with functionality in mind, and quality as our priority. Please let us know if we can provide further assistance. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
sweet range
JOOJOO Posted
was waiting for a kitchenmaid pro range but was not available for 10 months researched other brands zline stood out and have been using it for an week it looks and cooks awesome highly recommend it
I would recommend this to a friendThis review is from ZLINE - Professional 4 Cu. Ft. Freestanding Dual Fuel Convection Range - Matte Red
Brand response from ZLine Customer Service
Posted
Hello! Thank you for taking the time to leave this amazing review! We are grateful you chose ZLINE for your kitchen range needs and for recommending this product! Please reach out to us if we can offer any further assistance. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Bad Bad Company
LadonnaA Posted
I have no stove. I call almost everyday and talk to people that can’t speak English. I try to buy all my appliances at Best Buy. Never had a problem before. I never cancelled a stove. I sent one back and they were suppose to send new one. Now I have no money back and without a stove. NEVER EVER AGAIN
No, I would not recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hi there,
We sincerely apologize for the experience you have had with your range and our customer service team. If you haven't already, please create a case with us at zlinekitchen.com/contact so we can assist you. We will do our best to ensure you have a working range in a timely manner. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Ideal for standard kitchen!
JasonRaf Posted
This is a pretty decent cooking range. Ideal for standard kitchen with around 12 sq m of space. A much better alternative to electic or induction cookers. The features are pretty basic too. No temperature reader, which may be a hassle to inexperienced users.
I would recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
- Rated 5 out of 5 stars
Very satisfied with its performance.
Chrisand Posted
I am a very meticulous buyer. I check every single detail on each ad and ensure they all makes sense and not just a bunch of lies to lure buyers. This range is the best example of quality over easthetic kind of work. It doesn't have the digital features you'll find in many appliances today, and it lacks any decorative element, which is perfect for me. So I bought it and I am very satisfied with its performance.
I would recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello Chris! Thank you for choosing ZLINE for your range needs! We are happy you are enjoying the quality and simplicity of your new range! Let us know if we can provide any further assistance. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
It's incredibly durable and efficient.
EZK0207 Posted
We used to have a double oven at our old house. After moving to a smaller house in the city, we had to buy a smaller range, and this is the exact model we bought. Despite its size and simple appearance, it's incredibly durable and efficient, performs just as advertised. It's very easy to operate too. No complicated digital keypads whatsoever.
I would recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
- Rated 5 out of 5 stars
It's magnificent.
Chmiel Posted
This is the first expensive item we've ever ordered online. We used to go to the mall and check out the products we are buying in the flesh to ensure we'll get the most value our money. But due to covid, we don't go out often anymore. I was a bit nervous at first when we were waiting for our delivery to arrive, but later relieved when it's already been installed. It's magnificent.
I would recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
- Rated 5 out of 5 stars
Nice!
AndrewFat Posted
Every time I visit this website, I find something new. We're almost finished remodeling our kitchen and all that's left to do is replace old and broken appliances. That's why I keep going back here. Two days ago, I bought this range and it arrived this morning. It's prettier and more efficient than we've expected.
I would recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hi Andrew, thank you for taking the time to write this great review. The best compliment to a business is writing a great review and for that we thank you! We are happy to hear that you are considering ZLINE for your new appliances for your kitchen remodel. Please do not hesitate to reach out to us at zlinekitchen.com/contact for any assistance that you may need. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Very very noisy!
Fiona Posted
My Zline range is very very noisy. The customer service asked for a video, and then told us it is *normal* cooling fan noise. The hot air blows right into me, and the noise can be heard several rooms away. But everything is *normal*. We bought the Zline through the range & hood store, where my reviews never got through. No repair, no return!!! We are stuck with this piece of junk!
No, I would not recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello Fiona! Thank you for taking the time to reach out to us. We are sorry to hear that this range did not meet your expectations. Our recommendation is to reach out directly to the customer service of the store which you purchased, and their team may be able to assist you with finding a resolution. Please ensure you provide your order number and any other information they may need. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
The quality is great!
JpJp53 Posted
Thanks to my friendly (but sometimes nosy) neighbor, I was able to find this site and this particular range model. I only told him the specs I'm interested in and he sent me a link. I think this is the perfect match. The quality is not as bad as some say. It's actually pretty hard-wearing if I'm honest.
I would recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello! Thank you for taking the time to write this amazing review! We are happy to hear you are enjoying your new ZLINE range! Please let us know if we can ever help you further. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
I like it.
MichaelM Posted
I like it. My wife and kids like it too. We're lucky we found it here at best buy, or else we might not have seen Total Tech. I don't know how other stores do it but this is more than enought for us. At least we're not going to worry when gas starts leaking or the range makes strange noises.
I would recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
- Rated 1 out of 5 stars
Range failed twice
DarrenF Posted
On 02/02/2021, I purchased a Zline 30-inch stainless steel range, from Home Depot in Thornton Colorado. I paid $1,822.79 which included my military discount. On 12/28/2022, The oven stopped working, getting a hold of Zline customer service was challenging, I left Voice mail and sent numerious emails. After submitting all the information, they requested photos, receipt and a detailed explanation of what I experienced, they sent me out replacement parts, which included a heating element and a wiring harness. While I was replacing the parts it was apparent why this product failed. The wiring harness is not insulated and is attached to the back of the stove which is heated when you are running the oven. After installing the heating element and wiring harness the oven started to work once again. On 11/07/2023, The oven once again stopped working, after several emails and voice mails, I spoke with a gentlemen form Zline who told me the wiring harness and heating element have been upgraded and this should resolve your range issue. On 11/14/2023, I received the replacement parts, new heating element and wiring harness, which appeared to be the same product I received in December of 2022. On 11/15/2023,I spoke with Sandy, a Zline customer service representative, I explained my experience in detail and how I was not pleased with this product. She told me she spoke with her supervisor / lead Lindsey and was told to replace the heating element and wiring harness and If I have any problems, I could contact them again. I responded by saying, that's it. Sandy responded, "Thats it, that is all we can do for you." So... The cost of a Zline 30-inch range was $1822.79 dollars, divided by 33 months of ownership equals $55.23 dollars a month. I have heard of planned obsolescence but come on.
No, I would not recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello Darren. Thank you for taking the time to reach out to us. We are sorry to hear that this has been your experience with your ZLINE range. We are always looking for ways to improve our products and our customers experience, and we appreciate you leaving your feedback. Looking into your case further, it looks as if a customer experience manager was able to approve sending out a new element. Please do not hesitate to reach out to our team for any further assistance you may need! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Cooktop on this one is pretty cool.
JakeKurtz Posted
Cooktop on this one is pretty cool. That's the first thing I noticed when we had it installed. The crew that installed it were quite good. I left them in the kitchen for a couple of minutes to take a call and when I went back they were wrapping up. Fast and easy. I would love to have them install a few more stuff in my kitchen next time around.
I would recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello Jake! Thank you for taking the time to write this amazing review! We are very happy to hear you are enjoying your Duel Fuel ZLINE Range! Please reach out to us if we can provide any additional assistance. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Poor Quality
CWJW Posted
I would give it a 0 if I could. Right off the bat the oven didn't heat up beyond 250 degrees. Can only get parts though Z line and lost the use of the oven for Thanksgiving and now Christmas. Don't buy one of these!
No, I would not recommend this to a friendThis review is from ZLINE - 30 in. 4.0 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners and Electric Convection Oven in Stainless Steel - Stainless Steel