Features
You're excited to buy a new digital camcorder — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or how the camcorder was manufactured. It could also be caused by dust, internal heat or humidity.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original non-disposable battery if it fails to hold a charge.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
If your digital camcorder won’t work because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your camcorder, we'll make things right. This includes a surge caused by a lightning strike.
You'll never pay for parts and labor.
100% of the costs of parts and labor are covered on qualified repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
Specifications
General
Product Name2-Year Accidental Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400099657817
Questions & Answers (44)
Q: Is this protection plan in addition to the manufacturer's warranty? (1 answers)
A: This Geek Squad Protection plan enhances the manufacturer warranty and provides additional coverage for accidental damage.Q: What kind of damage does this protection cover? (1 answers)
A: This protection covers accidental damage.Q: What happens if I need to make a claim under this protection plan? (1 answers)
A: Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.Q: How long does the protection plan last? (1 answers)
A: This Geek Squad Protection plan has a term length of 24 months.- A: broken cracked screen with normal use is covered. a one time battery replacement is covered
- A: Hi Juan. Thank you for your question! We're not sure which product you're referring to for this. If it were a laptop or desktop, you would need to take it into your local Best Buy's Geek Squad to get started. If this was a TV or an appliance, we would absolutely come out there to service in the home. I hope this helps. If you still have questions, please let us know!
Q: How do I make a claim? Where is my documentation? (1 answers)
A: To make a claim you need to have your product from best buy and bring it in they will help you search up what exactly you have and they can help you.
