We provide annual maintenance for your product.

Bring your portable DVD player to a Best Buy store once a year and we'll clean it, check functionality and take care of any alignment issues.

If you accidentally damage your product while handling it, we'll take care of it.

Choose the optional Accidental Damage from Handling coverage and you'll be protected from unintentional damage while handling your portable DVD player.

If there's a failure from normal wear and tear, we'll repair it.

This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.

If your portable DVD player won’t turn on because of a power surge, we'll fix it.

If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.

If your battery won't hold a charge, we'll replace it.

Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.

If your screen has bad pixels or a shadow image, we'll correct it.

If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.

You'll never pay for parts and labor.

We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.

You can transfer your Geek Squad Protection.

When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.

When something goes wrong, we're always here to help.

Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.

AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.