4-Year Standard Geek Squad Protection

Best Buy no longer allows in store exchange, device replaced with a refurbished device which no longer works. Now I have to return to the store, the policy that I purchased the device under should be honored. Now I will have to continue to get refurnished devices before I get one that works. I use to work for a cellular provider with a similar policy, you can get up to 3 different refurbished devices before you are given a new device that actually works.

When purchasing this program no one mentioned that the machine would need to mailed out. Here I am, one year later with a broken XBOX ONE and sure enough, it has to be mailed out. I am likely not going to get a replacement new machine, but rather a refurbished unit. Oh, and not to mention the controller which also has issues, will need to be mailed out separately because the machine and the controller cannot be sent out together. Not to mention that it took 3 people to figure out how to process the mail out. In conclusion, I will never buy another gaming console of any type at Best Buy. Utterly disappointed.

love these extra coverage warrantys, just wish they were a lot cheaper

good add on when available for your best buy purchases!

Warranty covers almost every type of damage you can think of.

Great warranty protection for a reasonable price. Best Buy makes the process easy and convenient. Well worth the money in my opinion.

these plans are AMAZING!! I've never not used one!

Yeah you don't want to throw another 90 bucks down for extra protection. Let me say this to you! Just do it! make your dreams come true! Yesterday day you said tomorrow. Just do it! all joking aside. Its well worth going back two years and upgrade to another console at any time! few days you might want to trade for PS4. I know that if something happens. I will have another console ASAP. so Just do It! It really does help in the long run~~!!