5-Year Standard Geek Squad Protection

We make house calls.

We'll come to your home if your refrigerator or large freezer needs a repair. In some cases, we may have to replace your product.*

You'll never pay for parts and labor.

We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees. In some cases, we may have to replace your product.*

We'll cover up to $300 in spoiled food and medication (per event).

If your product has a mechanical breakdown, we'll cover spoilage up to $300 per event. Spoilage due to power outage is not covered. (For plans purchased on or after 3/1/2020.)

If there's failure from normal wear and tear, we'll repair it or replace your product.*

This could be a problem with an internal part or manufacturing. It could also be caused by dust, internal heat or humidity. Accidental damage not included.

If your refrigerator or freezer isn't working because of a power surge, we'll fix or replace it.*

If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.

We'll reinstall your product.

After we resolve what’s wrong with your refrigerator or freezer, we'll reinstall it if we originally installed it.

You can transfer your Geek Squad Protection.

When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.

When something goes wrong, we're always here to help.

Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

*For some appliance products, we have limited access to replacement parts. Due to these complexities, we will skip any repair efforts and replace or reimburse you for your broken item.

*Brands include but are not limited to Viking, Wolf, Thermador, Sub-Zero, Miele and JennAir.

These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.

AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan. TERMS AND CONDITIONS URL: terms and conditions