AppleCare+ with Theft and Loss is an optional device protection program available for Apple Watch, iPad, and iPhone that provides combined benefits under a service contract (AppleCare+) and an insurance policy (Theft & Loss). Purchase of either the service contract or insurance policy is not required to purchase an Apple Watch, iPad, or iPhone. AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. See AppleCare+ Terms and Conditions or AppleCare+ with Theft and Loss Insurance Documents. By clicking on one of these links, you are entering a site hosted and operated by another entity. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.
Theft and Loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device.
For a summary of benefits, see this AppleCare+ with Theft and Loss brochure. For New York residents, see this AppleCare+ with Theft and Loss brochure.
The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation with its registered office at c/o CT Corporation, 3800 N. Central Avenue, Suite 460, Phoenix, Arizona 85012, and doing business in the state of Texas as Apple CSC, Inc. is the obligor of AppleCare+ plans and Apple Inc. TDLR License #300, a California corporation with its registered office at One Apple Park Way, Cupertino, California 95014, is the administrator.
Theft and Loss insurance coverage is underwritten by New Hampshire Insurance Company NAIC#23841, 1271 Ave of the Americas, FL 37, New York, NY 10020-1304, 212-770-7000. Coverage is provided under a group policy issued to AppleCare Service Company, Inc. in all states except in New York where the policy is issued to Apple, Inc. Theft and Loss coverage is subject to certain terms, conditions, and limitations. Theft and Loss can be purchased separately by sending an email to [email protected] or calling (866) 243-6434.
To ensure that you can sign in and access Find My, it's important to remember your Apple Account and password and keep your account information up to date. If you use two-factor authentication for Apple Account, it's recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in.
To make a Theft or Loss claim, please visit Apple’s website. If you click on this link, you will leave BestBuy.com and enter a site hosted and operated by Apple. Please review their Privacy Policy. Different terms and conditions may apply.
- Service coverage is available only for iPad, its original included accessories, and one compatible Apple Pencil or Apple branded iPad keyboard used with your iPad that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. AppleCare+ coverage begins on your AppleCare+ purchase date. AirPort devices must be purchased up to two years before your iPad purchase or during the term of your AppleCare+ coverage.
- Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
- Express Replacement Service is not available under the screen replacement service fee.
- Exclusions, claim limits, service fees, and terms and conditions apply.
- Theft and loss coverage requires you to have Find My iPad enabled on your device at the time it is lost or stolen. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device.