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Appliance Repair

Our Agents are specially trained to repair major appliance brands — no matter where you bought them.

Geek Squad Disclaimer 1: See Geek Squad Disclaimer Section

Schedule Your Service
Geek Squad Agent and client

2 Ways to Get Your Repair

We'll diagnose the problem and give you an estimate of repair costs. We may be able to fix the problem during the visit – or – we may need to order a part to complete the repair.

If you don't have Geek Squad Protection

  • The minimum charge for the first visit is $99.99.
  • If a part needs to be ordered, this may involve an additional charge
  • If your appliance is too costly to fix, you'll get a Best Buy in-store coupon for 10% off the purchase of a new major appliance.2
Schedule Your Service ›

When scheduling online, you'll need to sign into your My Best Buy® account or create a new account. Call 1-800-433-5778 for more info about repair.

If you already have Geek Squad Protection

  • If your repair is covered, there will be no cost to you
  • If your appliance is too costly to fix, at no cost to you, we will replace your product or provide you with a gift card equal to the value of a comparable replacement.

Call 1-800-433-5778

90-Day Workmanship Warranty

If you're not satisfied with your Geek Squad® appliance service, we’ll do everything we can to make it right. If you encounter an issue with your service, please call 1-800-433-5778.

All Buying Guides

Get advice on purchasing refrigerators, dishwashers, microwaves, coffee makers and more.

See all buying guides ›

Old Appliances Taking Up Space?

We can haul away and recycle your aging refrigerator, dishwasher and much more.

Learn more ›

Common appliance problems that we fix

We repair major appliance brands, including Samsung, LG, Whirlpool, Frigidaire, KitchenAid, GE, Dyson, Bosch, Electrolux and many others.


  • Won't rinse or drain
  • Water leak
  • Not spinning
  • Shaking or vibrating
  • Funny noises
  • Smelly
  • No power
  • Dryers

  • Won't heat
  • Clothes won't dry
  • Stops spinning
  • Funny noises
  • No power


  • Dishes not clean
  • Dishes not drying
  • Water leak
  • Water not draining
  • No power
  • Refrigerators/Freezers

  • Not cooling or freezing
  • Water leak
  • Water dispenser not working
  • Not making ice
  • Strange noise
  • No power

    Ranges, Cooktops & Ovens

  • Not heating up
  • Takes too long to cook
  • Self-cleaning not working
  • Gas smell
  • No flame (gas)
  • No power
  • Microwaves

  • No light
  • No power
  • Buttons not working
  • Sparks or fire

Geek Squad Disclaimer 1 Geek Squad Appliance Repair service not available in all geographical areas.

Geek Squad Disclaimer 2 Offer excludes products covered by and replaced under a Geek Squad Protection Plan.