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Appliance repair.

We can come to your home to diagnose and repair almost every major appliance brand. Call 1-800-433-5778 to schedule an appointment.

Track Your Repair
Geek Squad Agent and client

2 ways to get your repair.

In-store repair.

Need help with a broken small appliance? If you have Geek Squad Protection,1 bring your smaller products in to a store for repair or replacement. You can also get general questions answered in person.2

Make an in-store reservation

In-home repair.

We can come to your home to diagnose and repair your issue. Please call 1-800-433-5778 to schedule an appointment.

Best Buy is a nationwide leader supporting in-home appliance repairs on most major brands, regardless of where you purchased your major appliance.

90-day workmanship warranty.

If you're not satisfied with your Geek Squad® appliance service, we’ll do everything we can to make it right. If you encounter an issue with your service, please call 1-800-433-5778.

All buying guides.

Get advice on purchasing refrigerators, dishwashers, microwaves, coffee makers and more.

See all buying guides 

Old appliances taking up space?

We can haul away and recycle your aging refrigerator, dishwasher and much more.

Learn more

Common appliance problems that we fix.

We can come to your home to diagnose and repair major appliance brands, including Samsung, LG, Whirlpool, Frigidaire, KitchenAid, GE, Bosch, Electrolux and many others.


  • Won't rinse or drain
  • Water leak
  • Not spinning
  • Shaking or vibrating
  • Funny noises
  • Smelly
  • No power
  • Dryers

  • Won't heat
  • Clothes won't dry
  • Stops spinning
  • Funny noises
  • No power


  • Dishes not clean
  • Dishes not drying
  • Water leak
  • Water not draining
  • No power
  • Refrigerators and freezers

  • Not cooling or freezing
  • Water leak
  • Water dispenser not working
  • Not making ice
  • Strange noise
  • No power

    Ranges, cooktops and ovens

  • Not heating up
  • Takes too long to cook
  • Self-cleaning not working
  • Gas smell
  • No flame (gas)
  • No power
  • Microwaves

  • No light
  • No power
  • Buttons not working
  • Sparks or fire

Geek Squad Disclaimer 1 Please refer to the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.

Geek Squad Disclaimer 2 To make a reservation, you need to be signed in to your My Best Buy® account, or create a new account.