Appliance repair

Our Agents are specifically trained to diagnose and repair most major appliance brands, including major appliances outside of manufacturer warranty or with an expired warranty.

Call 1-800-433-5778 to schedule an appointment.

Track your repair

Two ways to get your repair

In-store repair

Need help with a broken small appliance? If you have Geek Squad Protection,¹ bring your smaller products into a store for repair or replacement. You can also get general questions answered in person.²

Make an in-store reservation

In-home repair

We can come to your home to diagnose and repair your issue. Please call 1-800-433-5778 or chat with us to schedule an appointment.

Best Buy is a nationwide leader supporting in-home appliance repairs for most major brands, regardless of where you purchased your major appliance. We can also repair major appliances outside of manufacturer warranty or with an expired warranty.

Chat Now

Chat is available between 8 a.m.–9 p.m. CT, Monday–Sunday.

If you're not satisfied with your Geek Squad® appliance service, we’ll do everything we can to make it right. If you encounter an issue with your service, please call 1-800-433-5778.

Get advice on purchasing refrigerators, dishwashers, microwaves, coffee makers and more.

See all buying guides

We can haul away and recycle your aging refrigerator, dishwasher and much more.

Learn more

Common appliance problems that we fix

We can come to your home to diagnose and repair most major appliance brands, including Samsung, LG, Whirlpool, Frigidaire, KitchenAid, GE, Bosch, Electrolux and many others, including major appliances outside of manufacturer warranty or with an expired warranty.

Washers

Won't rinse or drain
Water leak
Not spinning
Shaking or vibrating
Funny noises
Smelly
No power

Dryers

Won't heat
Clothes won't dry
Stops spinning
Funny noises
No power

Dishwashers

Dishes not clean
Dishes not drying
Water leak
Water not draining
No power

Refrigerators and freezers

Not cooling or freezing
Water leak
Water dispenser not working
Not making ice
Strange noise
No power

Ranges, cooktops and ovens

Not heating up
Takes too long to cook
Self-cleaning not working
Gas smell
No flame (gas)
No power

Microwaves

No light
No power
Buttons not working
Sparks or fire

Geek Squad Disclaimer 1 Please refer to the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.

Geek Squad Disclaimer 2 To make a reservation, you need to be signed in to your My Best Buy® account, or create a new account.