If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
Your original in-box accessories are covered as well.
We'll cover any of the accessories that came in the cell phone’s original box, including chargers, earbuds and more.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original non-disposable battery if it fails to hold a charge.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the cell phone was manufactured. It could also be caused by dust, internal heat or humidity.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-888-BEST BUY (1-888-237-8289) to ask questions about your plan.