Bosch - 800 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - Black

I am so disappointed in this dishwasher I can hardly stand it. I don’t understand the good reviews. There are so many things I deem wrong with it, I can say only three good things. I got the black front, which is so much better than the stainless steel. It always looks good. But looks aren’t everything. The other good thing is the quietness, but ONLY if you use the ridiculous 2.36 HOUR setting! How does that save money? The faster setting is still over an hour, and it is not quiet. The only other good thing is the 1-24 hour delay setting. But that’s it. Otherwise, all the ridiculously bad. It will NOT dry your dishes on the second or third heights. It will NOT dry anything plastic, including their own plastic silverware holder. You take that out after the cycle is finished, and it drips everywhere. That means the bottoms of your silverware is also wet. And I mean wet. All of my plastic storage containers are soaking wet. If you want any type of drying, you have to open the door after the cycle is finished and leave it open for HOURS! Who wants that? The repairman I had come out to show me what might be wrong showed me to put a dishtowel in the door to keep it open for as long as possible to get the condensation out. The next bad thing is the spaces to place your dishes in are either too close or bent. That means your bowls in particular fall forward onto each other. They will not stack properly. If I had known all of this, I would have never bought this machine! The salesman who was at Best Buy was not helpful when looking at these choices. I had to ask questions, but was never shown what I needed to know. If he had been honest, and shown me the pros and cons, I would have bought the Kitchen Aid, which happened to be less expensive. It has a much better design and only 2 decibels louder. And then there is this weird odor that came that way, and has never disappeared. Can’t describe it. No, not food in the filter you have to clean yourself (another con—my old one had a disposal connection and did away with any food by itself. No, it is a metal smell or something like that). So now, I cannot wash my plastic storage containers in it. Waste of time, since I have to hand dry every single one. If I buy glass storage containers, they are heavy and can break. Why should I have a way less better dishwasher than the Whirlpool I had previously, which dried everything? And this demand that you MUST use Finish rinse aid? It smells awful to me, and if I use hot soup in one of my hard plastic bowls, I can taste the rinse aid! Who wants to eat rinse aid? So I now use plain vinegar as a rinse aid. That works. Oh yes, and just try opening the rinse aid door. I dare you to do it without using a knife to pry it open! Break a finger anyone? Would I recommend this to anyone? Heck, NO! If anyone wants to buy it from me, let me know. I will sell it cheap.

Quiet doesn’t mean this machine is a good one to buy or use. We are so disappointed, if we had the money, I would donate this one and buy a Kitchen Aid. The salesman did NOT tell me the regular cycle lasts 2-1/2+ hours. That is ridiculous. He did NOT tell me it did not have a real dryer, but some kind of condensation drying method, which means only the first rack is dry. He did not tell me that to get the dishes dry, you had to be right there when the cycle ends to open the door and allow the condensation to disperse for at least 30 minutes if you wanted your dishes dry, but even that doesn’t work on the second rack. And who wants to open up the dishwasher and walk around it, as well as make sure you are johnny-on-the-spot to open it in time? And then there is the taste of the soap and/or drying agent on anything plastic. If you put anything hot in your plasticware after being washed, it absorbs the taste of the soap, so you are eating soap! It is awful. No longer can I even use this dishwasher, period. There are just two of us, and we don’t need to wash but every two or three days, so we didn’t notice before our 30 days were up to return it for a different dishwasher. We are stuck with this ridiculous machine that we can’t or won’t even use. To say we are upset is a total understatement. Why use a dishwasher if the dishes take that long to wash, don’t really dry your dishes, and when you fill up a newly washed glass, soap bubbles foam up, proving they are not really rinsed? So now I am washing my dishes by hand. I am trying to get the taste of the soap out of the glasses and all the dishes. Oh, and did I mention the racks are so weird there is no way to really stack my dishes properly so they don’t fall over on each other, especially the bowls? This is NOT what I bought this dishwasher for. My older one was much better than this one—, a Whirlpool, which was not very quiet, but at least the cycle was just over one hour and the dishes didn’t taste like soap, and they came out dry. We are disappointed, angry, and can’t afford to just buy another one and give this one away. Who would buy it from us?

This Bosch replaced our 21 year old noisy dishwasher. It is so quiet. I do mean quiet! “Is it on?” we wondered the first time we turned it on. It is quieter than a whisper. The only time there is any noticeable noise is when the dirty water drains out. I simply put the sink strainer in the sink drain to close it up as if I was going to fill the kitchen sink with water. With the strainer in place we have to listen carefully to know if the dishwasher is on. It has a short 60 minute cycle, handy when dishes aren’t very dirty. The longer “auto” cycle, the default cycle, requires well over two hours. I was surprised by this length of time but since I cannot hear it there is not a problem. There are other cycles but these two along with a rinse cycle is all we will probably use. I had read reviews about how wet the dishes are at the end of the cycle. Yes, they are wet. There is no electric heating element in the bottom which was a little different from other machines I have had before. Not a problem since we seldom used the drying cycle in our old machine anyway. We open the door, pull out the racks, and let the hot dishes air dry to save electricity. This is what we do with this Bosch, since the dishes are hot they dry quickly. If any water accumulates in the depressions on the bottoms of cups and glasses a quick dab with a dishtowel remedies that. Plus I don’t have to worry about melting anything that is in the bottom rack. I especially like the third rack at the top. It is great for those little lids, sharp knives, spatulas, and shallow bowls that would usually fall through the racks. A pizza pan would probably fit easily since it is flat. The third rack has special grooves that silverware can be arranged in but I prefer to use the silverware basket. I chose this model with the recessed handle because I didn’t want the controls on the top edge where they would be hidden from view as it operated and where they may be subjected to spills. I wanted to see the dishwasher’s progress and the recessed handle allows for that. It doesn’t tell you each cycle but it does tell you how many minutes are left until it is finished. I also chose not to have the model with the towel bar handle because if a towel is hanging from it the towel would lay on the floor when the door was opened, and again. the controls wouldn’t be where I wanted them. The silverware basket is much larger than my previous machine and removable if more space is needed for pots and pans. There are extra tines in the racks that can be raised or lowered as needed to accommodate nearly any shaped dish or pan. I chose the white exterior finish. I considered the stainless steel exterior but wondered if water dribbles would show. The detergent cup easily holds a Finish tablet, my favorite brand. I am very pleased with this quiet dishwasher.

I researched this to death and also checked out the models I was interested in at the store. I loved the third shelf and this particular Bosch model had the "info" on the outside of the dishwasher instead of at the top of the door, which we both liked better. The drying is good, especially if you use sanitize, and I like that there's no burner to break or melt something. Also, the only other comment that concerned me was that a small number of people complained about "the smell." Most people did not and I couldn't figure out what was going on. After some research and talking to the salesman, it appears that if there is an odor it is because it was installed incorrectly, without the "high loop" that is required. You should probably make sure you understand what needs to be done so you can be sure the installer does it! The installer also didn't properly install the rubber flap that goes behind the bottom plate. He volunteered to cut it off but we told him not to!!! Good thing as it was supposed to be installed behind that plate. Nice guy but not sure how competent he was. The dishwasher itself is absolutely great. We took the silverware basket out because everything fits the third shelf. It holds virtually anything and can be arranged in numerous ways. It takes a few times to figure out what works best. There are also videos on u tube, believe it or not. They help.

We purchased a Bosch 800 series on 2/13, it is now giving an E:24 error code. I contacted Bosch and they said that only happens after years of use it’s a broken drain pump. I’m beyond disgusted because this dishwasher is obviously a lemon to have such a major problem after a month of use. Bosch advised to switch out for a new one with Best Buy. Called Best Buy to have it switched out, but it’s 12 Days past the return date. No help whatsoever on our nearly $900 purchase, not to mention we also purchased a $900 Dryer two weeks ago too. I could understand if this was a year after we purchased but it didn’t even last 6 weeks!!! If this is how Best Buy treats customers, then I will NEVER purchase another item from them again. Bosch offered to repair next week, but I don’t want some patched up dishwasher. I could have repaired my old one, but wanted a new one that would last so I wouldn’t have to deal with repairs. Now I’m out of a dishwasher with Easter company coming over and I cook a lot it’s going to be a huge pain in the rear to hand wash all these stinking dishes AFTER spending $900 on a new dishwasher.

People who complain about the dishes not being dry or the dishwasher not having powered drying (electric heating element found on "American" models) or fan powered drying didn't do their research. European/Asian brands rely on the heat of the water plus time. If you expect the dishes to be dry immediately upon cycle finish, you will be disappointed. That's not how the appliance is designed. Dishes are dry within a few hours of cycle finish but any plastic containers will remain wet/damp. This is my 2nd Bosch dw and I found this info in discussion forums before we made the 1st purchase . 3rd rack is great. My one criticism is how Bosch changed the utensil basket to be 1 long unit rather than a basket that can be separated into 2 units (owners manual still describes the splittable basket). There are no tines that are collapsed in the basket area so if you use the 3rd drawer for utensils, you have a wasted area where the basket is. We like front controls for ease of use and being able to see progress. Child lock feature is nice for when the grandkids are around. Does a great job cleaning whatever we put in.

I suffered some trepidation before committing to a premium dishwasher such as this Bosch 800-series unit. My brother-in-law had an older Bosch which he liked, but I knew with an open-plan house and line-of-sight between the dishwasher and my TV I was going to need a *really* quiet unit or change my habits. I'm pleased I bought this unit. This thing is amazingly quiet. Yes, you can hear it if you are right on top of it, but even then it is a low hum/thrum not a whoosh-whash noise. It certainly doesn't affect my family's TV time in the evenings at all. I had to spend a little time tweaking the rinse-aid level (range 0-5; I found 2 was good for me with a whole-house water softener), and to begin with I was using too much powder detergent but once I dialed it back all my glassware etc comes out brilliantly clean and smear-free. No need to use the expensive all-in-one tablets. The upper 3rd rack for utensils isn't perfect for heavily-soiled knives and forks but I if they are really bad I use the lower-shelf basket and that can clean anything in it. Bottom line: I would recommend this in an instant and now I know that 42dBA is enough, maybe more than enough, for an open-plan house.

The machine cleans very well. Much better than our old dishwasher. Cons are that there is too much room for utensils vs. dishes and pots and pans. There is a very large utensil bin on the bottom shelf AND a third drawer for cutlery. For now, we have removed the utensil bin on the bottom shelf to make more room for larger pots and pans. The good thing is that it is flexible in that way. Still not sure if I like the 3rd drawer for utensils. It does save bending over to put them in and empty, but it is a bit fussy to place utensils in there as there is very little space for height. Again, I guess it is good that they made it flexible, so we can take out that shelf if we want to have more room for dishes. Last thing... the tines on the bottom shelf are placed in a way that is not very flexible for placing dishes. They are at too sharp of an angle, which makes it hard to place anything but plates. There also seem to be more tines than necessary. I actually like that it does not have heated drying, which seems like a waste of energy and hard on dishes.