I am so disappointed in this dishwasher I can hardly stand it. I don’t understand the good reviews. There are so many things I deem wrong with it, I can say only three good things. I got the black front, which is so much better than the stainless steel. It always looks good. But looks aren’t everything. The other good thing is the quietness, but ONLY if you use the ridiculous 2.36 HOUR setting! How does that save money? The faster setting is still over an hour, and it is not quiet. The only other good thing is the 1-24 hour delay setting. But that’s it.
Otherwise, all the ridiculously bad. It will NOT dry your dishes on the second or third heights. It will NOT dry anything plastic, including their own plastic silverware holder. You take that out after the cycle is finished, and it drips everywhere. That means the bottoms of your silverware is also wet. And I mean wet. All of my plastic storage containers are soaking wet. If you want any type of drying, you have to open the door after the cycle is finished and leave it open for HOURS! Who wants that? The repairman I had come out to show me what might be wrong showed me to put a dishtowel in the door to keep it open for as long as possible to get the condensation out. The next bad thing is the spaces to place your dishes in are either too close or bent. That means your bowls in particular fall forward onto each other. They will not stack properly. If I had known all of this, I would have never bought this machine!
The salesman who was at Best Buy was not helpful when looking at these choices. I had to ask questions, but was never shown what I needed to know. If he had been honest, and shown me the pros and cons, I would have bought the Kitchen Aid, which happened to be less expensive. It has a much better design and only 2 decibels louder.
And then there is this weird odor that came that way, and has never disappeared. Can’t describe it. No, not food in the filter you have to clean yourself (another con—my old one had a disposal connection and did away with any food by itself. No, it is a metal smell or something like that). So now, I cannot wash my plastic storage containers in it. Waste of time, since I have to hand dry every single one. If I buy glass storage containers, they are heavy and can break. Why should I have a way less better dishwasher than the Whirlpool I had previously, which dried everything? And this demand that you MUST use Finish rinse aid? It smells awful to me, and if I use hot soup in one of my hard plastic bowls, I can taste the rinse aid! Who wants to eat rinse aid? So I now use plain vinegar as a rinse aid. That works. Oh yes, and just try opening the rinse aid door. I dare you to do it without using a knife to pry it open! Break a finger anyone? Would I recommend this to anyone? Heck, NO! If anyone wants to buy it from me, let me know. I will sell it cheap.