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Specifications
  • Speakerphone
    Yes
    Answering System Included
    Yes
    Caller ID
    Yes
    Expandable
    Yes
  • Key Specs
    • Speakerphone: true
    • Answering System Included: true
    • Caller ID: true
    • Expandable: true
  • General
    • Product Name: CM18245 Extension Deskset for VTech CM18845 Small Business Office Phone System
    • Brand: VTech
    • Keypad Location: Base
    • Model Number: CM18245
    • Color: Silver
  • Dimensions
    • Product Height: 5.7 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 4.5 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 9 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Product Weight: 32 ounces (The out of box weight of the item.)
  • Features
    • Backlit Keypad: false (Integrated lights allow for visibility of the keys in low-light conditions.)
    • Volume Control: true
    • Time/Day Stamp: true
    • Intercom: true (Allow two or more people to carry on a conversation over a wired circuit.)
    • Number Of Ringtones: 10
    • Call Waiting: true
    • Call Conferencing: true
    • New-Message Indicator: true
    • Number Of Incoming Lines: 4
    • Wall Mountable: true (The product is able to be secured to a wall. Some products are designed ready to mount, while others may require additional hardware/accessories for installation.)
    • Message Counter Display: true
  • Call Functions
    • Flash Function: true
    • Hold Button: true
    • Mute Function: true
    • Redial: true
  • Included
    • Handsets Included: true
    • Number Of Expansion Handsets Included: 0
  • Compatibility
    • Hearing Aid Compatible: true
    • Expansion Handset Compatibility: 25055RE1
  • Storage
    • Phone Book Memory: 100 phone numbers
    • Speed Dial Memory: true
    • Total Record Time: 180 minutes
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: false (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
  • Warranty
    • Warranty - Parts: 2 years limited
    • Warranty - Labor: 2 years limited
  • Other
    • UPC: 735078034977

This VTech CM18245 DECT 6.0 corded expansion deskset features its own digital answering system with up to 180 shared minutes of messages, announcements and memos. A 50 name-and-number caller ID history makes callback simple.

  • Expansion deskset: For use with the VTech CM18445 base station. Will not function as a stand-alone phone.
  • DECT 6.0 digital technology: For interference-free calls with crisp, clear audio.
  • Digital answering system: Features up to 180 shared minutes of incoming messages, outgoing announcements and memos. Date and time stamp on each message makes it easy to keep track of calls.
  • Extra-large display: Ensures easy visibility.
  • Call waiting/caller ID with 50 name-and-number memory: Displays the name and numbers of incoming calls and remember up to 50 recent callers so you can easily call them back.
Whats Included
  • CM18245 DECT 6.0 Corded Expansion Deskset for CM18445 Expandable Phone System
  • Owner's manual

Q: How many ringtones does this VTech phone have?

A: This model comes with 10 ringtones.

Q: Does this VTech phone have a speakerphone function?

A: Yes, this model does have a speakerphone function.

Q: What is the total recording time on this VTech answering system?

A: This model features up to 180 shared minutes of incoming messages, outgoing announcements, and memos.

Q: Does this VTech deskset have an answering system?

A: Yes, it features its own digital answering system with up to 180 shared minutes of messages, announcements and memos.

Q: How many names and numbers can be stored in the caller ID?

A: This VTech deskset can remember up to 50 recent callers in its caller ID history.

Q: Can I mount this VTech phone on the wall?

A: Yes, this phone can be mounted on a wall.

Q: is there a head set to go with this phone system?

A: Hi, The VTech CM18245 is compatible with 2 different types of headset. A 2.5MM corded headset and a DECT 6.0 cordless headset. You can look for the model IS6200 for the wireless headset. Please be advised that the IS6200 needs to be registered on the main console for it to work with the CM18245. Thank you!

Q: does this phone have call blocking?

A: JB - CM18245 is an accessory deskset to the CM18445 four line system console, and will not function unless registered to the CM18445 console. Call blocking is not a feature of the system.

CM18245 Extension Deskset for VTech CM18845 Small Business Office Phone System - Silver

Model: CM18245
SKU: 4571401
$109.99
Items are covered under Best Buy's Return & Exchange Promise
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Pros for CM18245 Extension Deskset for VTech CM18845 Small Business Office Phone System - Silver
Easy setup, Price, Seamless sync, Dect 6.0 technology, ExpandableEasy to use, Large buttons, Good value, Speed dial, For elderlyEasy setup, Caller id, Price, Answering machine, Sound qualityEasy to use, Caller id, Price, Corded, Basic
Cons for CM18245 Extension Deskset for VTech CM18845 Small Business Office Phone System - Silver
Line access, Compatibility, Lack of individual voicemail, Power outage, Return policyHearing impaired, Durability, No speakerphone, Stopped workingBells, Gift, Hook switch, Receiver cradle, Speed dialDisplay, Requires batteries, Light weight, Speaker

Specs

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Reviews

Customers are saying

Customers have good things to say about the CM18245 Extension Deskset for VTech CM18845 Small Business Office Phone System. Customers rave about the easy setup process, calling it simple and straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.

  • Rated 5 out of 5 stars

    5 Phones in one excellent system

    Purchased main console, 3 additional extension consoles, and a cordless handset. Easy setup, great quality full duplex sound, excellent connectivity, and seamless integration to other extensions with music on hold a great addition with auto reminder of on hold calls.

    Posted by MarkTBB

  • Rated 3 out of 5 stars

    Does the job and that's about it

    If you're in the market for a business phone but limited with phone outlets, DECT 6.0 technology is a lifesaver. Between this and the AT&T phones, I'd say VTech is better. PROs include ability to expand; decent speed dial/directory; voicemail; battery-operated; cordless handsets available. CONs sadly would be that you can only add up to 8 extensions (see the first item on the PRO list); to date, I have not found a wireless headset that works with the desksets; picking up a call that is already on hold needs to be done in a specific way or you end up tying up two lines (you get used to it over time.) I do like this phone system, but there are areas of improvement that I'm sure VTech has already made with a newer system. It does the job, and they're a pinch cheaper than the AT&T phones.

    Posted by Goodie2vivs

  • Rated 5 out of 5 stars

    Lots of features for a great price

    Quick and easy to connect the extension sets to the base, lots of nice features. Like other reviewers, the hardest part of using this phone is getting used to needing to select a line before lifting the handset and not accidentally putting an empty line on hold when you switch over. Otherwise it is working out well so far for our 2 doctor practice.

    Posted by ACAnimallClinic

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