I received this as a present. And I was excited to get such a great gift! Normally I would not buy expensive stuff like this for myself, but cleaning the house needs to get done.
I thought at first, after seeing the reviews, that the negatives of battery time and small dust cup maybe were just having expectations that were too high. But after using it for a short while, I find those two things to be really frustrating. Why? I have a modest townhouse, with tile/wood floors downstairs. This area needs to be vacuumed each day, and we have a dog with long fur, which makes it even more necessary. My battery vac, which I've bought two of in two years had just broken down again, a motor problem, just out of warranty. And I would use that each night, and I'd fill the dust cup, empty it, and do it again the next day. But with the Dyson, I have to empty the cup 3x for the same cleaning area and conditions. And I find myself draining the battery by the time I'm done - the other battery vac I had, didn't have either issue.
Now, I think I'm getting more dirt up, and certainly more dust, it is evident by the amount of stuff filling up the cup. But, while getting the dust up is great, it is hard to get the unit clean. I can remove the dust cup, I can remove the cylindrical filter, but I cannot really clean the mesh/screen by removing and washing it. This makes no sense at all. And I've noticed an accumulation of dust inside of the tube, which is a bit concerning thinking about this long term.
Most amazing to me, was when I turned it on, I smelled that dog smell thing. I have hepa filters around the house, and have always had hepa vacs that don't emit that smell, well for the last 10 years anyway. For a pet vac, I found out it doesn't have a hepa filter; come on, really? A pet vac without a hepa filter, and for $300 on a black friday special?
The dust builds up on the inside rubber seal, which is also not easy to clean as it stays attached to the area you cannot remove and wash. Then without a hepa filter, and a dirty seal you cannot easily clean, it is making for a long term frustration trying to keep it clean.
So, now I'm thinking about the minimalist battery issue, the small dust cup issue, and the lack of a hepa filter, and I'm wondering if it is really worth the money. The problem is that battery vacs are mostly not good. I have had several and they were not powerful - the Dyson is really powerful, while it lasts. It is balanced and not heavy, and even has a way to stand it against the wall so it doesn't fall. All of this is really good, no doubt. But do the negatives outweigh the positives?
Normally I use the heavy duty plug in vac a couple of times a week, and use a battery vac each night in between, and for quick pickups. The plug in vac, which you've seen on infomercials, is amazing. But it is big, heavy, and a pain to unravel the cord, plug in, fight with the cord while vacuuming, then wrap it all up - it just adds time to an already short day.
The real answer is what Dyson has come out with, a longer lasting battery vac, with a hepa filter. But that is hundreds more. Is it worth it? Is it worth keeping something that on a great sale costs $300? Will this last? I know the suction goes down with the dust in the area that is hard to clean (they say to run the dust brush over it to get the dust out of there, but that doesn't work so well).
Good thing Best Buy has a good return policy and I'll give it awhile to see if in fact it is worth keeping. Maybe the other units will come down in price once these are sold out.
Dyson has amazing products, no doubt. And this is better than any other battery vac on the market today, because it does really outshine the performance of other battery vacs. But, in the back of my mind is how much this cost and I expected those concerns I've had (and others have had) were not really big deals - but they are a concern.
Time will tell, but I thought I should mention these things so you see if you really want to invest the money for something that is already expensive, and if you are, maybe spending a bit more would be the better way to go. I'm not cleaning nut or anything, just so you know. But it seems I've added to my chore list now, cleaning the vac every couple of nights, because of the dust build up and the lack of being able to easily clean it out.