HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

Model:14-dq0004dx

SKU:6438098

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Overview

Description

Designed to keep you productive and entertained from anywhere, the HP 14-inch diagonal laptop combines long lasting battery life with a thin and portable, microedge bezel design.

Features

Windows 11 Operating System

Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes with new tools, sounds, and apps. Every detail has been considered. All of it comes together to bring you a refreshing experience on your PC.

14.0-inch diagonal, HD (1366 x 768), micro-edge, BrightView display

With virtually no bezel encircling the display, an ultra-wide viewing experience provides for seamless multi-monitor set-ups.

Dual-core Intel® Celeron® processor

The perfect combination of performance, power consumption, and value helps your device run smoothly.

4GB system memory for basic multitasking

Adequate high-bandwidth RAM to smoothly run multiple applications and browser tabs all at once.

Intel® UHD Graphics

Smoothly stream 4K content and play your favorite games

Wi-Fi 5 (2x2) & Bluetooth® 5.0

With a Wi-Fi 5 (2x2) (802.11a/b/g/n/ac) WLAN adapter and Bluetooth® 5.0, all your connections are rock solid.

Dual array microphones

With two microphones and advanced noise reduction software, you'll always sound crystal clear when you video chat or record.

HP True Vision HD Camera

Video chat with vibrant clarity, even in low light.

Energy efficiency your way

HP is committed to global citizenship and environmental responsibility. Do the environment—and your wallet—a favor when you use the HP Chromebook that meets strict energy-efficiency and helps reduce your carbon footprint.

3-cell, 41 Wh Li-ion battery
45 W Smart AC power adapter

Energy Ratings

ENERGY STAR Certified

Manuals & Guides

Product Datasheet/Brochure
- EnglishOpens a New Window

Specifications

Key Specs

Screen Size
14 inches
Screen Resolution
1366 x 768 (HD)
Touch Screen
No
Processor Model
Intel Celeron
Processor Model Number
N4020
Processor Speed (up to)
1.1 gigahertz
Storage Type
eMMC
Total Storage Capacity
64 gigabytes
eMMC Capacity
64 gigabytes
System Memory (RAM)
4 gigabytes
Graphics
Intel UHD Graphics 600
Operating System
Windows 11 Home in S Mode
Battery Type
Lithium-ion polymer
2-in-1 Design
No
Backlit Keyboard
No

General

Product Name
14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC
Brand
HP
Model Number
14-dq0004dx
Year of Release
2020
Color
Rose Gold
Color Category
Gold

Display

Display Type
LED
Screen Size
14 inches
Screen Resolution
1366 x 768 (HD)
Touch Screen
No

Processor

Processor Brand
Intel
Processor Model
Intel Celeron
Processor Model Number
N4020
Processor Cores
2-core (dual-core)
Processor Speed (up to)
1.1 gigahertz

Storage

Storage Type
eMMC
Total Storage Capacity
64 gigabytes
eMMC Capacity
64 gigabytes
Hard Drive Accelerator
None

Memory

System Memory (RAM)
4 gigabytes
Type of Memory (RAM)
DDR4 SDRAM
System Memory RAM Speed
2400 megahertz
Cache Memory
4 megabytes
Number Of Memory Slots
1
Number of Memory Sticks Included
1
System Memory RAM Expandable To
4 gigabytes

Graphics

Graphics Type
Integrated
GPU Brand
Intel
Graphics
Intel UHD Graphics 600

Compatibility

Operating System
Windows 11 Home in S Mode

Connectivity

Wireless Networking
Wireless-AC
Headphone Jack
Yes
Number Of Ethernet Ports
0
Number of VGA Ports
0
Number of HDMI Outputs (Total)
1
Number of HDMI HDCP 2.2 Outputs
0
Number of USB Ports (Total)
3
Number of USB Type A Charging Ports
0
Number of USB 2.0 Type A Ports
0
Number of USB 3.0 Type A Ports
2
Number of USB 3.1 Type A Ports
0
Number of USB 3.2 Type A Ports
0
Number of USB Type C Charging Ports
0
Number of USB 2.0 Type C Ports
0
Number of USB 3.0 Type C Ports
1
Number of USB 3.1 Type C Ports
0
Number of USB 3.2 Type C Ports
0
Number of DisplayPort Outputs (Total)
0
Number of DisplayPort Ver. 1.2 Outputs
0
Number of DisplayPort Ver. 1.3 Outputs
0
Number of DisplayPort Ver. 1.4 Outputs
0
Number of Thunderbolt Ports (Total)
0
Number of Thunderbolt 2 Ports
0
Number of Thunderbolt 3 Ports
0
Number of Thunderbolt 4 Ports
0
Number Of IEEE 1394 Ports
0
Internal Carrier
Not Applicable

Power

Battery Cells
3-cell
Battery Type
Lithium-ion polymer

Expansion

Number Of eSATA Ports
0

Camera

Front-Facing Camera
Yes
Front Facing Camera Video Resolution
720p
Built-In Microphone
Yes

Features

Cooling System
Air
2-in-1 Design
No
Backlit Keyboard
No
Customizable Keyboard Lighting
No
Touchpad Type
HP Imagepad with multi-touch gesture support
Media Card Reader
Yes
Customizable Case Lighting
No
Audio Technology
HD Audio with stereo speakers
Speaker Type
HD Audio with stereo speakers
Cable Lock Slot
None
Stylus Dock
None

Dimension

Product Height
0.7 inches
Product Width
12.7 inches
Product Depth
8.8 inches
Product Weight
3.2 pounds

Certifications & Listings

ENERGY STAR Certified
Yes
EPEAT Qualified
Yes
EPEAT Level
Silver

Included

Included Software
Windows 11 Home in S mode
Optical Drive Type
None
Numeric Keypad
No
Stylus Included
No

Warranty

Manufacturer's Warranty - Parts
1 year
Manufacturer's Warranty - Labor
1 year

Other

UPC
195161093845

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Reviews

Customer reviews

Write a Review

Battery Life
Rating 4.5 out of 5 stars
Speed
Rating 4.2 out of 5 stars
Display
Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Show only Verified Purchases

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.

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Page 1 Showing 1-8 of 2,984 reviews

Rated 4 out of 5 stars
Love it
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Posted 1 year ago. Owned for 1 week when reviewed.
I love the color. The laptop functions pretty well but sometimes the keyboard has a glitch in random things pop up and disappear. But over all I’m satisfied. I bought it to have a smaller laptop to pay the sims on. It works great for the sims 4.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake white
I would recommend this to a friend
Rated 5 out of 5 stars
Happy
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Posted 1 week ago. Owned for 1 year when reviewed.
I'm very happy with my laptop. It's lightweight and easy to use. I love the color as well.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
I would recommend this to a friend
Rated 5 out of 5 stars
HP COMPUTER
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Posted 3 months ago. Owned for 1.5 years when reviewed.
I think this computer is a great product i bought it 2 years ago for my daughter and i haven't had any problems with it.I'm so Impressed with the durability I'm going to purchase another one for my wife my wife this year for Christmas.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend
Rated 5 out of 5 stars
Best laptop I've ever owned.
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Posted 2 years ago. Owned for 1 month when reviewed.
Better than I expected....my kids want one over their 1,000.00 gaming laptop cause its light and slick with gaming capability.... I get compliments all the time and they think its touch screen but its not... and I'm ok with that!!! If I wanted a tablet I'd get one with a keyboard. This laptop covers it all.....its amazing +!!!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake white
I would recommend this to a friend
Rated 5 out of 5 stars
Great product!
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Posted 1 month ago. Owned for 1 year when reviewed.
Great product! Made a great gift for a special someone. I recommend this.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great product! Sturdy construction, long battery
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Posted 1 year ago. Owned for 1 month when reviewed.
This is a sturdy, durable laptop that gets the job done. Has an extremely long battery life. Screen holds itself in place so I may chase after my new house pet while still being able to do business at home during the pandemic.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake white
I would recommend this to a friend
Rated 5 out of 5 stars
Happy customer
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Posted 1 year ago. Owned for 3 weeks when reviewed.
Just bought this laptop a few weeks ago. It has been very reliable, it performs all the tasks that I need it for connects to WiFi very easily, I am very happy with this product, and buying it from Best Buy was very easy and hassle free
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Good quality laptop
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Posted 2 years ago. Owned for 3 weeks when reviewed.
It was really good laptop for me I'm using this without any errors. I would like to recommend for a friend who looking for budget laptop with good quality
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake white
I would recommend this to a friend

See All Customer Reviews

Questions & Answers(922)

Show only Answered Questions (909)

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Page Showing 1-8 of 922 questions

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Questioncan you play Roblox on it
Asked 2 years ago by hplaptopfan.
- Answer Yes, you can play Roblox on it. Because this computer is running Windows 10 in "S Mode", you'll need to download it from the Windows Store.
  Answered 2 years ago by HP Team
  Answer this question
Questionis this device good for college students?
Asked 2 years ago by Peaceful.
- Answer Depends. For the average college student, NO. If you only browse the web, type essays/documents, play light games, & webcam, then, perhaps yes.
  Answered 2 years ago by Unpeaceful
  Answer this question
QuestionI need a computer with windows 7 would a windows 10 work for me and is it the same thing
Asked 2 years ago by Anonymous.
- Answer This laptop comes with Windows 10 in S Mode. If you need to use the Windows 10 Home, you switch out of the S Mode for free. S Mode means you can only use the Microsoft Edge browser and apps from the Microsoft Store. Microsoft stopped supporting Windows 7 in January 2020. Here is how to switch out of S Mode: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
  Answered 2 years ago by HP Team
  Answer this question
QuestionDoes this computer come with Microsoft 365?
Asked 2 years ago by Anonymous.
- Answer I just purchased this and only received 1 month of Office for free. Not 1 year as stated by HP
  Answered 2 years ago by Anonymous
  Answer this question
QuestionI am on approximately 4-5 Zoom meetings per week. According to the current Q & A, one answer states , this is not a good laptop for Zoom another answer states, that Zoom app can be downloaded.Please give a correct answer before I make my purchase. Thank
Asked 2 years ago by LGWG.
- Answer Yes, you can use Zoom . You'll have to Switch out of Windows 10S which is simple. My granddaughter uses this for Zoom every day!
  Answered 2 years ago by ShirleyT
  Answer this question
QuestionCan storage be added to this laptop?
Asked 2 years ago by Justfran.
- Answer You can use a SD card for more storage. You can also use USB flash drive or the cloud like OneDrive.
  Answered 2 years ago by HP Team
  Answer this question
QuestionWhat does S mode mean or stand for? Also, how long is the Microsoft software subscription good for?
Asked 2 years ago by MattC.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- Answer S mode is a mode that only lets you install programs from the app store and use the Microsoft Edge browser.
  Answered 2 years ago by HP Team
  Answer this question
Questiondoes this computer come with Windows 10?
Asked 2 years ago by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- Answer This laptop comes with Windows 10 Home in S mode. You can switch out of the S Mode for free to Windows 10 Home. Here are instructions on how to get out of S Mode: https://bit.ly/3laywG1
  Answered 2 years ago by HP Team
  Answer this question

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HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

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