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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 5 out of 5 stars

  Ear buds

  • Incentivized
  • Verified Purchaser
  • Owned for 3 weeks

  Very good earbuds love that I could still hear my surroundings when I'm Outdoors riding bike hiking Etc very comfortable and they stay on your ear highly recommend them

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  CarlosM Posted 1 month ago

• Rated 5 out of 5 stars

  Earbuds

  • Incentivized
  • Verified Purchaser
  • Owned for 3 weeks

  I love this JLAB earbuds because it has good sounds and doesn’t sleep when I wear them

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  Lidia Posted 5 months ago

• Rated 5 out of 5 stars

  Comfortable fit, excellent sound

  • Tech Insider Network Member
  • Top 100 Contributor

  I’m a big fan of open style earbuds because I find having things in my ears uncomfortable, even for short periods of time, and I like that I can stay aware of my surroundings. The Epic Open Sport is a perfect fit for me since the sound conducts through the air and nothing is inserted in my ear canals. These have flexible over-the-ear hooks that loop comfortably behind my ears without feeling hard against the skin. This places the 14.2mm high-fidelity dynamic drivers right at the opening of my ear canal while touching it very lightly with hardly any pressure. Each earbud has a touch-button (the logo on the outside) and a physical click button at the backside. Both can carryout playback controls like play/pause, track skipping, volume control, and AI voice assistant activation with 1 to 3 short presses or a long press. They are lightweight despite having over 7 hours of play time per charge and come with a clamshell charging case that provides an additional 19 hours of listening time. The case itself charges via the included USB-C cable or on a compatible Qi wireless charging pad. The earbuds power on and off automatically when removed and placed into the case and are magnetically held in place inside. I like that they announce the battery life right after powering on and the battery levels for each earpiece and the case can be viewed in the app. Note that the case’s cover doesn’t open past 80° and won’t stay open when you let go of it; it snaps back shut under its own weight. It’s also a bit hard to open one-handed due to the magnet that holds it shut, and you need to pay attention when putting the earbuds back in, as sometimes they don’t align 100%, and won’t charge if not fully seated. Android users have the option to use Google Fast Pair when connecting to the headphones, which automatically syncs the earbuds to your Google account, so any device you’re logged into will automatically pair with them too. With Bluetooth 5.4 Multipoint, the earbuds can be connected to multiple devices at once, so you can seamless swap between devices allowing you to take calls on your phone while listening to music on your laptop or tablet, for example. There are two mics on each ear piece that help isolate your voice and cancel out noise during calls, making them great for carrying on conversations, even in noisy environments, and I found call quality and clarity to be quite good. While not required for use, you can download and install the Jlab mobile app which gives you additional features like EQ customization over 10 bands, changing or disabling the controls, switching between music and movie modes, and adjusting safe hearing volumes. You can also update the firmware, and one feature in the app that I thought was really cool is the ambient sounds mixer which lets you combine up to 9 soothing, infinite-loop tracks of white noise from ethereal music to birds, waves, and rain. It’s very calming and great for relaxing or meditating. Safe Hearing can be set to 85 dB (8 hour limit), 95 dB (1 hour limit), or Default which has no limit and lets you turn the volume up higher, which can be dangerous and cause hearing loss over the long term. Generally, I found the 95dB limit to be adequate for creating a sense of isolation and immersion, while 85 dB was a more comfortable level that allowed me to hear my surroundings better. At higher volumes, the sound can get a bit muddier and bleed a bit, so folks nearby may be able to hear what you’re listening to. I like that when there is no audio, the earbuds are completely silent without any buzz, hiss, or white noise. When watching video content, audio and video is perfectly synced with no perceptible lag or delay, thanks to the low-latency BT protocol. Since these are marketed for sports use, they carry an IP55 rating and are able to resist sweat, dust, and splashes, but are not completely waterproof and should not be submerged. Overall, I found the sound to be very clean and balanced with clear, though not super deep bass support, well-rounded mids, and bright trebles. Without Safe Hearing enabled, I found the max volume way too loud which is impressive considering that these are open ear. They are very comfortable to wear over long sessions and provide a clean listening experience that lets me hear sounds in my environment as well. While there’s no way to customize the fit, you can slightly adjust the position of the drivers by rotating the ear hooks, as moving them even a little bit can noticeably change how these sound. It also supports LDAC hi-res audio for higher bitrates with less loss.

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  ReviewedByPhil Posted 8 months ago