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LG - Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black stainless steel

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This 26.0 cu. ft. LG Door-in-Door LSXS26366D side-by-side refrigerator features SmartDiagnosis and is compatible with select smartphones, so potential issues can be resolved quickly. The Smart Cooling system and digital controls simplify operation.

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$1,709.99
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    Color:
    Black stainless steel
    • Black stainless steel
    • Stainless steel

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    Key Specs

    • Product Height
      70.25 inches
    • Product Width
      35.7777 inches
    • Height To Top Of Refrigerator (Without Hinges)
      69.375 inches
    • Height To Top Of Door Hinge
      70.25 inches
    • Depth Without Handle
      34 inches
    • Depth With Handle
      36.3125 inches
    • Total Capacity
      26 cubic feet
    • Refrigerator Style
      Side-by-Side
    • Ice Maker
      Yes
    • Lighting Type
      LED
    • Color Finish
      Black stainless steel
    • App Compatible
      No
    • Works With
      Google Assistant
    36.3125"
    LG - Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black stainless steel - Front_Standard
    35.7777"
    (Doors closed)
    70.25"
    Frequently bought together
    Subtotal:

    Overview

    What's Included


    • 26.0 Cu. Ft. Side-by-Side Refrigerator
    • Owner's manual
    • Water filter (LT800P)

    Ratings & Reviews


    Overall Customer Rating:
    94% of customers would recommend this product to a friend (1033 out of 1107)

    Features


    Digital temperature controls

    Allow quick and easy internal temperature adjustments.

    Smart Cooling system

    Along with a Multi-Air Flow system helps maintain consistent temperatures within both the fresh-food and freezer sections.

    Thru-the-door ice and water dispenser

    Offers filtered water and crisp ice at the touch of a button. The child lock disables the controls to prevent unsupervised use.

    Water filtration

    Removes impurities, so you can enjoy clean, fresh-tasting ice and water. The filter indicator light shows you when it's time to change the filter cartridge.

    SpillProof glass shelving

    Contains small spills and messes for fast and easy cleanup. The Door-in-Door feature provides flexible storage space.

    Humidity-controlled crisper drawer

    Helps prolong the freshness of stored fruits and vegetables. The deli meat drawer offers ideal space for small items, such as cold cuts, cheeses and butter.

    Gallon-size door storage

    Provides plenty of space for large beverage containers.

    Factory-installed freezer icemaker

    Delivers ice when you need it. The SpacePlus ice system helps conserve space.

    Door-open alarm

    Alerts you when a refrigerator door is accidentally left open to help save energy.

    Premium LED lighting

    Offers bright illumination, so you can easily locate items at night or in dimly lit environments.


    Customer rating

    Rating 4.5 out of 5 stars with 1107 reviews

    93%
    would recommend to a friend

    Pros

    Cons

    • Rating: 5 out of 5 stars

      I'm in Love

      Posted
      Tara
      • Verified PurchaserVerified Purchase

      So I've been looking at this refrigerator for quite sometime. I loved the idea of the opening front separate from opening the whole door with kids, it was the best thing I ever done. I put after school snacks and drinks here eliminating the constant door opening and gaze! It also beeps when the door is left open for to long. what a life saver with kids they are always leaving something open or part way open . The water dispenser is awesome. It has crushed ice and cubed. The tray the drink sits on also can be pulled out for icepitchers. So much space in both sides. Shelves are not readjustable but I've not run into to big of a problem, that I couldn't figure something out. It is awkward at first getting use to not having meat tray and figuring where to put items but you eventually find a new home for it. I have the dark gray and love it. Wipe it down once a day with kids you will be happy not staring at their finger marks. My son 9 says it's the coolest thing. Also to figure out what is wrong with it you call costumer service and you stick your phone up the the icon above the door,when it's opened on refrigerator side and the can tell you the diagnosis. I had the fridge before with the freezer on the bottom and ice maker in refrigerator. And this one I wish I had started with, love the space color and accessibility of all its features. They delivered it from Best Buy and it was quite easy they did a tutorial with me before they left and were kind and helpful with all my questions. The whole process was simple. I ordered it online got the hose for the water line to make it quick and easy at they brought it with them. This was all after Hurricane Harvey. Lowes were on a monthor more back order Costco delayed my delivery twice so I canceled. Low and behold I should of ordered from best buy this whole time no hassle. I would order from them again. They were worth every single penny! Very professional my item was spotless cared for my house and product. Also if your an not use to online shopping this is a great start for a new online shopper for big ticket items. Best Buy you blew my mind after my whirl wind of hassle with others. I definitely learned the lesson come to you first!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Beautiful, quiet, and a hard worker.

      Posted
      jaxmoviefan
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      The Black Stainless Steel model is really beautiful and impressive in my kitchen. The LG is the quietest operating unit I’ve ever had. As others here have mentioned, the Door in Door will not close and seal with just a push. It requires a conscious effort to make sure it’s securely latched and sealed. And there’s no open-door alarm for that door. The full door, however, requires only a nudge to securely close and latch. Of course, the full refrigerator door and the freezer door both have open-door alarms. I’ve been monitoring the temps with a couple of wireless temperature sensors with a digital temp display on my counter. The freezer does a great job getting as low as -9 to -11 degrees (depending on how you set the controls). The interior of the fridge maintains at about 34-37 degrees (and has been down to 32). The Door in Door, however, holds at about 38-39 degrees. So, if the door is held open or there’s a power failure, there’s very little “wiggle room” before it starts heading above 40 degrees. It’s best to keep foods that do not spoil so quickly or easily in the Door in Door section. The LG Manual states: Recommended types of foods to store in Door-In-Door section are butter, margarine beverages, cream cheese, peanut butter, ketchup, mustard, relish, etc. I was surprised at some of the items, but a little research showed that all of those items are safe above 40 degrees for an extended period. The good news is that the Door in Door temp recovers fairly quickly after getting to 40 or above. And there’s plenty of headroom for 2-Liter drink bottles. The following comments may be unique to my unit as no one else has mentioned them. Both the water switch and the ice switch have “hair triggers”. A slight brush with a hand or cup will activate them and you’ll find unwanted water streaming out or ice falling out. There is also a very slight delay between releasing the switch (either) and the actual cutoff. I can’t release pressure and instantly pull my cup away. After releasing, a momentary pause before moving away prevents water on the floor or unexpected ice falling down. This was not the case with my previous LG unit. The designers at LG must all have 20/20 vision. For anyone with aging eyes and/or a visual contrast problem, the button labels on the control panel are extremely difficult to see. Fortunately, each button is enclosed in an embossed (raised) rectangle. Just look in the manual, memorize the position of the buttons and use the sense of touch to find the button you want. The most used button which switches from cubed to crushed ice is the first button. Easy enough. Nothing is perfect, but the LG is pretty close. The cons I found are easily dealt with.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      It's Awesome, But Manage Expectations

      Posted
      Shanne69
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      We had to find a refrigerator that would fit through our 1960 30 inch door without all the fan fare of dismantling all the doors. We took out some of the frame to the pocket door and she squeaked right through with no margin for error. Just shy of 29.75". We had to go side by side because the spot she was moving into was at max with the width and depth due to our original poorly laid out kitchen plan. The previous refrigerator was signicantly smaller and you still couldn't fully open the doors without hitting the peninsula/island in front of it. Got it in place, hooked up the water line and primed and purged the system as required. Now we wait for Ice and cold water. Took about a day to get really up and running with ice since we had to dump the first batch. We did see bits of white plastic come out, and after 3 weeks, the water is now starting. Not to taste like new plastic. But we're. Not complaining because we didn't have ice or water before and we're thrilled with that. The door in door is cool. Like other's said make sure you close it securely as it doesn't grip at closing like the main door. Watch it when getting water. Surprised at where it comes out from and it has a hair trigger! Lean in the wrong way and you're wet. Wild that you would have to, but train your unfamiliar guests unless you plan to "shower" them or have water on the floor. Tons of storage, with a catch. If you're a cook and need to store pans or trays of food, move on to the French doors, you might be just shy on a large pan going in deep if you have handles on it. Door will not shut. Don't even think about putting it in sideways, you'll need the French door version. At the top of my list, I also like that the icemaker is built into the door and doesn't take up my valuable shelf space. That was a must. I Wish other manufacturers would Knock it Off with that design element. I didn't mind that I had to switch Brands to get it. Overall, we're quite pleased!

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      So Far, So Good

      Posted
      Jason
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Well, so far I like this unit. I won't give it 4 or 5 stars yet because I want to see how it lasts over even a reasonable amount of time. Had it about three months now and no problems. But that seems typical with appliances these days. I must say that I do like the door in door, but what you don't see on the photos of the unit is that it's reasonably difficult (if not impossible) to get to the items "in the door" from inside the refrigerator. There are three narrow shelves on the "door in door" that are good for short juice bottles/packets, beer bottles/cans, and the like and then there are three short shelves and one deep shelf in what I'll call the middle section. The short shelves are good for condiments and what not (no tall bottles) and the deep shelf is obviously intended to be for a gallon milk jug or the taller juice bottles. only one of the short shelves can be accessed when you have the full door open - all the rest have to be accessed from the door-in-door. So there are quite a few time when I have to access both in a single trip to get what I'm after. Another note on all the door-in-door shelving - you cannot modify the height of those shelves so they are of limited use. One other thing I find disappointing about this unit is the lack of options in the main fridge portion. Glass shelves (not non-spill, by the way) fit into channels and, therefore, only allow so many spacing options. Short of pulling out a shelf entirely, there is no good way to arrange a single tall shelf within the unit. And a note on the ice maker, since that's been my problem for a couple years... It works! It's not big, so you can't manage a party on it's output, but for regular life, it's fine. Makes ice reasonably quickly. If ice matters to you, DO NOT buy a Frigidaire. I had two of those in a row that had HORRIBLE ice makers (froze up, stopped making ice). I may rate this better when I've had a chance to make sure that I don't have issues with it in the 12 - 18 month time frame. That's when these seem to break nowadays...

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      LTerrible compressors, terrible customer service

      Posted
      George

      I purchased on of these 14 moths ago and it worked fine until it didn't. That's when the nightmare started. The compressor died (I have been told that this is common with LG Fridge). I called LG and they said the compressor was covered by warranty but I had to pay for labor. LG gave me the name of the two authorized service reps in this area. I googled both and each had close to a hundred terrible reviews stating that they take weeks to fix the fridge and charge $500 - $1,000 for labor. I called one and he told me that he had to order the parts and it would take 4 - 6 weeks! So, I am supposed to go 4 - 6 weeks without a fridge? LG Had no answer when I contacted them. I am now in a position where I wait a month for a fridge and pay an arm and a leg to have it fixed "under warranty". I had another repairman look at the fridge and he told me that he sees new LG refrigerators with blown compressors on a regular basis. I am forced to buy a brand new fridge after only 14 months. LG clearly could have a better product and, more importantly, competent authorized repair people! Interestingly enough, I was about to buy new LG washer/Dryer and gas range. That will not happen and I will never buy another LG Product again!

      No, I would not recommend this to a friend

      • Brand response

        LGAnswers

        What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

    • Rating: 3 out of 5 stars

      Like it but don't love it...

      Posted
      Aher15
      • My Best Buy® MemberMember

      I have really wanted to love this fridge, but there are many things about it that have annoyed me. First off, we decided on a side-by-side because 1) we wanted an ice/water machine, and French door fridges tend to be severely limited in fridge space if it comes with an ice/water machine (we need more fridge space than freezer space since we have a deep freezer); and 2) we had a side-by-side before and were surprised at how pleased we were with it. But...the little annoying things about this one in particular: 1) The door in door feature is designed to be convenient and functional, but it does take away the deli drawer, which I do miss a lot! 2) We're Asians and store various sauces in the fridge (i.e. fish sauce; seasoning sauce, etc...), and unfortunately, as one other customer noted, unless you completely remove a shelf, there is no way to store those standing up. The same can be said for wine bottles. The only solution is to place it in the gallon shelf located in the outside door, but that will take away the space for milk/juice and other drinks one might want handily placed in that location - or you lay it on its side. 3) As others have noted, the door-in-door latch does not shut unless you apply some pressure. That's annoying. So...as I said before, I've wanted to love it but I don't. The Best Buy associate at the store steered us away from the Samsung (slightly more expensive) side-by-side showcase fridge claiming that LG has stood the test of time and produces better appliances (particularly given Samsung's recent issues with their phones and washers). But now...I wonder what what could have been had we gone with the slightly more expensive, slightly larger Samsung...

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      So far really enjoying this refrigerator .

      Posted
      DavidP
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      My old GE refrigerator finally died after 14 years and my oh my have refrigerators changed over the years. We had an internal ice maker and that is about all the trills we had. The old one was a side by side also. So.. about the LG... Very nice unit. Plenty of room for us. We are a family of 2 and the unit is way more than enough space. The little door has become very handy as we put stuff that we get often in those shelves. Needless the say the wife loves it. The filter is easy to get to and replace. My old one was in the back and needed extra work to replace the inline filter. I read reviews that this unit was loud. Mine is fine. Actually quieter than my old GE. Another complaint I read about was the ice maker. Not enough ice. I found that not to be an issue and my wife goes through what I feel is a significant amount of ice during the day. One issue I have is the little door. Although convenient, the latch mechanism is goofy. Unlike the big door that will close mostly on its own, the mini door has to be pushed closed. So if you simply grab some milk and swing it closed with your elbow, well it ain't gonna close. You NEED to go back and push it closed and has to click. My wife says we don't have kids living at home anymore so us responsible adults can handle a little responsibility and make sure the door is closed. ( I guess that was meant for me.). So.. we still have it. Second issue I have is the front door lets you set the temperature but does not display what it currently is at. It would be nice to know the inside temperature. - In a nutshell.. great unit so far. Seems very well made.and if it broke I would probably buy another one.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      A Decent Buy

      Posted
      Localsiding
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      We had been talking about getting a new refrigerator for some time as the last one we had, the ice maker caught on fire. I don’t want to mention brand names, but I will anyway, it was a Samsung. We needed a refrigerator then and didn’t have a lot of money at the time, but you don’t expect that. If we had not been home our house could have caught on fire. Then, after a few years, not as long as one should last the Samsung quit working altogether. We had looked at LG in the past and were going to spend more money that we did, but again, we were not quite ready to do that so we ended up with this model. We left the temperature set where the factory had set it, but after 48 hours it was not as cold as we prefer, so we set it a little lower and so far, it is very cold. The freezer is working well at the factory setting. We love the door-in-door feature. This makes it very convenient for getting stuff you use a lot. There is plenty of room for now, so far, the biggest “Con” with this model is, NO cheese drawer. All our previous models had them. Not sure why LG did not think this part out. We are having the ice maker hooked up by a plumber and if it works well great, but if there are issues I will revise my review. I am giving this refrigerator four (4) stars for two reasons, lack of a cheese drawer and not sure how the ice maker will function until after it is hooked up. For now, I would recommend this right now if this model fits your needs.

      I would recommend this to a friend






    Product images, including color, may differ from actual product appearance.