Microsoft - Surface Laptop 3 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive

I bought this biggest memory and speed which helps me keep this for two years before it becomes so slow I need a new one. I have had no troubles with this Surface pro, and it gets roughly handled at home, This is the third one I have had, the screen is big enough and it is light. that is really important as I lug it around to see clients. Great for a small biz person

The Surface Laptop 3 is very light, appears to be sturdy and is a solid product overall. There are a few irritating features. One is the power cord which is EXTREMELY short which requires me to drag along an extension cord everywhere. Another dysfunctional aspect is the unuseful placement of the Home, End, PgUp and PgDn buttons. Those keys should be near the arrows and their placement is so bad, they are not used. I am used to using these keys often. I also need to learn how to increase the font size in certain programs, such as Quickbooks that has many unreadable screens (looks like 3-4 size font). I have been using Quickbooks since 1999 and laptops since 1996. These characteristics are irritating. Having only one regular USB port and one USB-C port means that I have to drag around a multi-port adapter. While these are irritations, I have been getting used to them in the 3 weeks I have owned this laptop on which I work 10 hours each day minimum.

Great looking laptop. Sleek, compact. Fast and reliable. I always wanted to own a surface, but I didn’t want to deal with buying a keyboard and a mouse; that’s why I chose a surface laptop. I really enjoy it

Shipping took longer than expected. When it arrived, there was no booklet on how to operate it. Not even a card saying a link to the handbook for how to operate it. I got logged in. My info came up. I opened a book to check it out. I loaded part two of the series by accident, so I tried to go back to my home screen and load part one but I couldn't get out of the book. I can't get back to my home screen. I can't even adjust the brightness if I have a book loaded. I pulled up from the bottom, and all I got was a menu of the book chapters. I hit the back button but it wouldn't go back any further than the book cover. I went to the end, it only went to the review page. There are only three buttons on the thing: forward, backward, and power. None got me back. I finally held the power button until I could restart it. That took me back to the home screen but I shouldn't have to reboot every time I want to escape a book. I tried calling Best Buy. After 45 minutes of being on hold and hung-up on, I had to schedule a Geek Squad appt. I tried Googling it and watching YouTube videos. I shouldn't have to. My appt, is next week.

It is a very nice quality laptop compared to all the Dells I have used at work. The speed is very satisfying. I have also figured that by subscribing to OneDrive, I get MS office for free. the battery life is average - nothing too impressive. I did get the blue screen for a few times during the first week, but the issue was manageable.

I bought this laptop to replace a Dell with a desk, chair and a lot of wasted space. This computer is fast, easy to get around and I'm still trying to catch up with all it can do. My buddy is into computers and this is on his wish list. Thanks so much for a great product. John

I am a longtime MacBookPro user. For a windows-based machine, I love the weight, facial recognition and touchscreen. The color is great, too. Highly recommend this machine.

I love the laptop but it’s too early to be seeing issues. When it overheats, the text on the screen gets jumpy and starts moving, and I’ve had to uninstall the Intel Wi-Fi driver because it wasn’t working and I wasn’t allowed to connect to my Wi-Fi. Other than that it’s fast and does everything I needed to do. I just hope it doesn’t give me any other problems and it last for a long time. I do enjoy how sturdy the frame is and it’s a good size for me.