Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Matte Black
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Description
Features
Windows 11 brings you closer to what you love
Family, friends, passions, music, creations – Windows 11 is the one place for it all. With a fresh new feel and tools that make it easier to be efficient, it has what you need for whatever’s next.
Get the most out of your screen space
Choose 13.5” for the perfect balance of productivity and portability; or 15” for the best streaming, split-screen multitasking, and gaming experiences. The Surface signature 3:2 ratio gives you the most vertical screen real estate on a laptop³.
11th Gen Intel Core processor
Power to do what you want with up to 70% more speed than before and an 11th Gen Intel Core processor.
8GB system memory for advanced multitasking
Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
512GB Solid State Drive (SSD)
Expansive SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery. Holds your growing collection of digital photos, music and videos.
Make it your own
Slim, sleek design with rich tone-on-tone colors in warm Alcantara material or cool metal finish. Choose from new Ice Blue, plus Sandstone, Matte Black, and Platinum².
Intel Iris Xe Graphics
Integrated graphics provides everyday image quality for Internet use, video streaming and casual gaming.
Improved all-day battery life
Go from low battery to full faster with Fast Charging – up to 80% in about an hour⁵. Feel free to move about your home or workspace easily with significantly longer battery life than before¹.
Show your best side on video calls
Sharp video and image quality, even in low light, thanks to a front-facing 720p HD camera and be heard loud and clear with dual far-field Studio Mics that capture your voice and reduce background noise.
Connect in more ways
Plug in the accessories you use today with built-in USB-C and USB-A ports, Surface Connect for charging, and headphone jack.
Built for Windows Ink
With Windows Ink-compatible computers, you can take notes on screen, mark up photos and screen shots, or create content through Ink-enabled apps. Learn more ›
Device comes with Windows 10 and a free Windows 11 upgrade or may be preloaded with Windows 11. The Windows 11 upgrade will be delivered to qualifying devices starting in late 2021 and into 2022. Timing will vary by device. Certain features require specific hardware (see aka.ms/windows11-spec)
Battery life: Surface Laptop 4 13.5” with Intel Core processor: Up to 17 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 13.5” Intel Core i5, 512GB, 8 GB RAM device.
Surface Laptop 4 13.5” with AMD Ryzen MSFT Surface® Edition processor: Up to 19 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 13.5” AMD Ryzen 5 MSFT Surface Edition, 8GB RAM device.
Surface Laptop 4 15” with Intel Core processor: Up to 16.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 15” Intel Core i7, 512GB, 16 GB RAM device.
Surface Laptop 4 15” with AMD Ryzen MSFT Surface Edition processor: Up to 17.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction 15” AMD Ryzen 7 MSFT Surface Edition, 8GB RAM device.
Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and
(3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.
²Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration. ³Comparison of viewable content on Surface devices with 3:2 aspect ratio v. laptops with 16:10 or 16:9 aspect ratio.
⁵Testing conducted at Microsoft in February 2021 using pre-production devices and Software. Tested with the inbox PSU under controlled conditions. Device was powered on to desktop screen with default display brightness settings. Actual charge time will vary based on operating conditions.
Measured at typical office ambient temperature of 23C. * Some accessories, software, Microsoft 365 subscriptions, and services sold separately.
This laptop does not include a built-in DVD/CD drive. Intel logos are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. AMD logos are trademarks of Advanced Micro Devices, Inc.
What's Included
Surface Laptop 4
Power Supply
Quick Start Guide
Safety and Warranty Documents
Energy Ratings
Key Specs
- Screen TypePixelSense
- Screen Size13.5 inches
- Screen Resolution2256 x 1504
- Touch ScreenYes
- Processor ModelIntel 11th Generation Core i5
- Storage TypeSSD
- Total Storage Capacity512 gigabytes
- System Memory (RAM)8 gigabytes
- GraphicsIntel Iris Xe Graphics
- Battery Life (up to)17.5 hours
- Battery TypeLithium-ion
- 2-in-1 DesignNo
- Backlit KeyboardYes
General
- Product NameSurface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive
- BrandMicrosoft
- Model Number5BT-00001/5BT-00077
- Year of Release2021
- ColorMatte Black
Display
- Display TypeLCD
- Screen TypePixelSense
- Screen Size13.5 inches
- Screen Resolution2256 x 1504
- Stylus InputBuilt for Windows Ink (Active)
- Touch ScreenYes
Processor
- Processor BrandIntel
- Processor ModelIntel 11th Generation Core i5
- Processor Model Number1135G7
Storage
- Storage TypeSSD
- Total Storage Capacity512 gigabytes
- Solid State Drive Capacity512 gigabytes
Memory
- System Memory (RAM)8 gigabytes
- Type of Memory (RAM)LPDDR4X
- Number Of Memory Slots0
- Number of Memory Sticks Included0
Graphics
- Graphics TypeIntegrated
- GPU BrandIntel
- GraphicsIntel Iris Xe Graphics
Compatibility
- Operating SystemWindows 11 Home
Connectivity
- Number of HDMI Outputs (Total)0
- Number of DisplayPort Outputs (Total)0
- Number of Thunderbolt Ports (Total)0
- Number of VGA Ports0
- Number of USB Ports (Total)2
- Headphone JackYes
- Microphone InputYes
- Wireless ConnectivityWi-Fi
- Number Of Ethernet Ports0
Power
- Power Supply Maximum Wattage65 watts
- Battery Life (up to)17.5 hours
- Battery TypeLithium-ion
Camera
- Front-Facing CameraYes
- Front Facing Camera Video Resolution720p
- Built-In MicrophoneYes
Features
- 2-in-1 DesignNo
- Backlit KeyboardYes
- Customizable Keyboard LightingNo
- Touchpad Type10 point multi-touch
- Media Card ReaderNo
- Customizable Case LightingNo
- Audio TechnologyOmnisonic Speakers with Dolby Atmos
- Speaker TypeOmnisonic Speakers
- Security FeaturesFacial recognition
- Cable Lock SlotNone
- Stylus DockNone
- Casing MaterialAluminum
Dimensions
- Product Height0.57 inches
- Product Width12.1 inches
- Product Depth8.8 inches
- Product Weight2.84 pounds
Certifications & Listings
- ENERGY STAR CertifiedYes
- EPEAT QualifiedYes
- EPEAT LevelGold
Included
- Included SoftwareWindows 11 Home version and Microsoft 365 Family 30-day trial
- Optical Drive TypeNone
- Numeric KeypadNo
- Stylus IncludedNo
Warranty
- Manufacturer's Warranty - Parts1-year limited hardware warranty
- Manufacturer's Warranty - Labor1 year
Other
- UPC889842923049
Customer reviews
Rating 4.7 out of 5 stars with 482 reviews
(482 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Surface Laptop 4 for its fast performance, long battery life, and lightweight design. They particularly appreciate the vibrant touchscreen display and sleek design. However, some customers express concerns about the limited number of ports and the lack of upgradable memory.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me just say that I’ve been trying to find the perfect computer for the absolute longest but had no luck. I’m so glad that I started browsing on the Best Buy app. This is such a beautiful slim computer. The color of it has made me fallen completely in love with it.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend- Pros mentioned:Fast
Rated 5 out of 5 stars
the best laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the fastest laptop I have ever bought. It never malfunctions. I really like this laptop.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Best computer EVER!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop I’ve had it since June 2022 and have been using it for school! My bestie and I both got one and we love it!!
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend- Cons mentioned:Memory
Rated 5 out of 5 stars
Light, good-looking, awesome.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, good-looking, awesome. The quality feels good. 512g is fine and you could upgrade it. But the downside is only 8GB of memory for a 1299 laptop.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Lived up to expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure how I was going to feel about this laptop at first. I felt it was a bit pricey for being only an i5 but I loved how it looked and how compact it was. Well after about a month of using it I would say it was worth it. It’s def windows version of the Mac book. It’s light and sleek and it’s fast for me thus far. Hope that it will last long like a lot of macs do also. Overall I’m impressed with the way the machine works and appreciate its aesthetic and portability!
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Fast, Light
Rated 5 out of 5 stars
on the Surface its a great product!!!!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its a dream. Fast easy to use, light as a feather, Versatile, and a great picture.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 5 out of 5 stars
Microsoft Surface Laptop 4 = absolutely amazing!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely thrilled with the new Microsoft Surface Laptop 4! It is THE best Windows laptop on the market currently, nothing even comes close! The other two manufacturer systems, which I also purchased at the same time to test them out all side-by-side for a few days to see which I liked best for day-to-day activity, are already packaged and have been shipped to them. I definitely recommend!
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you're enjoying your new Surface Laptop 4’s performance and speed. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Sleek and powerful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unpacking: What's in the box: Laptop, power cord, quick start guide. Well packaged, safe from bumps. First impression: On first impression, the laptop is very sleek and light-weight at 2.8 pounds and measuring just 12.1 x 8.8 x 0.6 inches. I got the Sandstone color and it looks great. The touch-pad is a big 4.5 x 3 inches. The keyboard is regular-sized and easy to type on. It doesn’t have the compressed keyboard that you sometimes find on smaller laptops. That’s a big plus for me. The feel of the computer on the wrist while typing is comfortable. My only complaint upon first impression is that there are not enough ports. Only a USB-A, USB-C, and a headphone jack are available. At least one more USB-A port would be a big improvement. Also, there is no SD card reader port, which can be easily remedied by using a card reader. Both are minor complaints because work-around remedies are cheap and easy by using either adapters or a USB hub/splitter. Testing the advertised standouts: • Dolby Atmos® Audio: The theater-like Dolby Atmos audio performed well as long as I didn’t use Firefox. While streaming a movie, the sound would stop after just a few seconds in Firefox. I was using Sling to stream a movie so I got out of the movie and then resumed it and the sound came back on for just a few seconds, then went mute again. After trying this several times, I switched to another browser: MS Edge and it worked fine. Since I prefer Firefox, I wasn’t happy about this issue. However, after doing some research, it appears that this is a known Firefox issue and not a MS Surface issue. There are some patches available that are supposed to fix this, but I didn’t try them yet. Using MS Edge, I watched movies and listened to music on the laptop and thought the sound quality was excellent. When listening to quality music, I noticed the balance of the bass tones and was pleased with the sound. Later, I tested with Internet Explorer and Chrome and the audio was fine. • Sleek, ultra-thin design: I loved the weight and sleek design. I have to agree with this stand out! This is a huge deal for me. I love to travel and this will be a wonderful change for my carry-on bag! • More speed, 70% faster: The speed seemed fine to me, but I don’t really have the ability to test this because I don’t have the other devices with which to compare the speed. • Significantly longer battery life: Although advertised at 19 hours, the battery life lasted 13 hours the first day and 15 hours the next day. It all depends on what you are doing on it. The 15 hr day included watching 2 movies, listening to music, working on documents and spreadsheets, browsing the Internet, and getting on social media. The 13 hour day was about the same (including streaming two movies) except I spent more time during the evening on the laptop. Both days, I started with a fully charged battery and kept the laptop on constantly and didn’t let it go into sleep mode or hibernation. I kept the screen bright. I would say that this laptop would definitely stay charged during a full 9 hour office day with constant use. Still an impressive amount of time! Other features: • The 3:2 display aspect ratio is excellent for office work, making more of my spreadsheets and documents visible. The size of the display was still large enough to also enjoy the movies and videos I watched. • Magnetic Surface Connector for charging: I love this connector. First of all, because it is magnetic, it is so easy to connect. Secondly, the 90 degree angle of the cord makes me feel that the cord will last for a very long time because it won’t be getting bent constantly. Although, I will probably just charge the laptop at night and use the battery during the day, I did keep it plugged in the first day. The cord came unattached once when I was moving the laptop from my lap to a table and not noticing that the cord was getting caught on something, so you’ll need to watch that. I really like that the cord came unattached instead of it getting bent and pulled on. That should make it last much longer. I may never need to replace it at all. • The touch screen worked great and responded quickly. There was no lag time at all that I noticed. I was pleased with the response. • Web cam – I didn’t attend any meetings or use Skype or Zoom during my testing of this laptop, but I did switch the web cam on and found the image quality to be very good. Bottom line: If you are looking for a laptop requiring a lot of storage for image files and numerous ports for peripherals, this probably isn’t the one for you, but if you want a laptop for basic office work (spreadsheets, documents, etc.) or Internet browsing, and social media use, this laptop definitely fits the bill. Its powerhouse battery, sleek design, and light weight make it ideal for most users. The 512GB hard drive and 8mb memory should be plenty large enough to handle your needs. You can easily put it in your backpack and carry it around with you; then take it out at a coffee house, office, meeting room, airport, plane, living room, etc. and feel assured that you will have enough battery to last for a long time.
This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Marilyn – Thank you so much for sharing your thoughts and feedback on your new Surface laptop 4. It's great to hear that its thin profile, Dolby Atmos speakers, and long battery life make it a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Q: QuestionIs it possible to replace the hard drive with a different SSD?
Asked by Greg.
- A:Answer It can be upgraded to a 1TB drive but needs to be done by an authorized technician to ensure you don't affect the warranty.
Answered by zaxdad
Q: QuestionDoes the 13.5 come in Platinum metal (not Alcantara)?
Asked by AndyL.
This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive
- A:Answer No, it is only available with an Alcantara material palm rest.
Answered by MicrosoftOutreachTeam
Q: QuestionI'm in search for a good, long lasting computer for my online college assignments. Will this computer work for college students?
Asked by Renee.
This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
- A:Answer Hello! I was in the same lookout when I began classes this past semester. This computer is perfect and has a very long-lasting battery life! Haven't had any problems with it. It is also very practical and fast.
Answered by Anonymous
Q: QuestionIs this laptop compatible with the Oculus Quest 2?
Asked by Chelly722.
This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
- A:Answer Yes
Answered by MargaritaKenny
Q: QuestionWhat is the processor speed? I need a 3 GHz.
Asked by Albert.
- A:Answer It specs out at 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz/2.42 GHz
Answered by SuperSSD
Q: QuestionHi, is this a widescreen? In other words, when I connect it to a widescreen monitor, will the display extend and cover the entire monitor screen or will it not fill it up like the 12.4 model does?
Asked by Vlopezme.
This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
Q: QuestionSince this has no HDMI port, what do I need in order to connect an HDMI cable?
Asked by Joanna.
This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Sandstone
- A:Answer You would need a usb-c adapter to hdmi or just a moral usb hdmi adaptar
Answered by SabrinaS