Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i7 – 8GB Memory - 256GB Solid State Drive (Latest Model) - Silver

Better than ever, the new Surface Pro gives you a best-in-class laptop, plus the versatility of a studio and tablet. The stunning PixelSense™ Display supports Pen* and touch, while the refined design provides up to 13.5 hours of video playback — 50% more battery life than Surface Pro 4. A powerful Intel® Core™ processor runs full desktop software with ease, ensuring a smooth, productive workflow.

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    Overview

    What's Included


    • Microsoft Surface Pro – 12.3” – Intel Core i7 – 8GB Memory - 256GB Solid State Drive
    • Power Supply
    • Quick Start Guide
    • Safety and warranty documents
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    97% of customers would recommend this product to a friend (198 out of 206)

    Included Free


    Internet Security  (3-Device) (6 Month Subscription) - Android|Mac|Windows|iOS [Digital]
    Internet Security (3-Device) (6 Month Subscription) - Android|Mac|Windows|iOS [Digital]
    Software to protect up to three devices - any combination of PCs, Macs and Android, iOS and Windows tablets and mobile phones that defends against viruses, malware, phishing attacks and other online threats. Includes identity protection and parental controls.

    Features


    • Intel 7th Generation Core i7

    The best of Windows Experience

    Surface Pro comes with Windows 10 Creators Update, including new 3D creation tools.

    Built for Windows Ink

    With Windows Ink-compatible computers, you can take notes on screen, mark up photos and screen shots, or create content through Ink-enabled apps.Learn more ›

    The best of Microsoft at your fingertips

    Designed for the new Surface Pen* and Surface Dial.* Surface Pro is fully compatible with Surface Pen* and Surface Dial* on-screen interaction.

    Uncompromising mobility

    Create, study, work, and play virtually anywhere. Better than ever, ultra-light Surface Pro gives you total mobile productivity.

    Make it your own

    Personalize Surface Pro and express yourself with next-generation creative tools in a choice of rich colors,⁴ including new Surface Arc Mouse*, Surface Pro Signature Type Cover*, and Surface Pen*.

    The slimmest lightest Surface

    Updated design with softer, rounded corners is ultra-portable and even easier to hold and fit in your bag.

    Laptop to tablet versatility

    A best-in-class laptop, with the versatility of a studio and tablet.

    High-resolution 12.3" PixelSense™ Display with stunning screen that response to your touch

    Bring your ideas to life on the high-resolution PixelSense™ Display with stunning screen that responds to your touch.

    Exceptional power and performance

    Surface Pro gives you the power to do what you want on the go, with 50% more battery life than Surface Pro 4, and 68% more battery life than Surface Pro 3.

    Even quieter

    New fanless cooling system³ included with m3 and i5 models.

    *Sold separately

    ¹Up to 13.5 hours of video playback. Testing conducted by Microsoft in April 2017 using preproduction Intel Core i5, 256GB, 8 GB RAM device.

    Testing consisted of full battery discharge during video playback. All settings were default except: Wi-Fi was associated with a network and Auto-Brightness. Battery life varies significantly with settings, usage and other factors.

    ²System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB= 1 billion bytes. See Surface.com/Storage for more details.

    ³Fanless cooling system included with Surface Pro m3 and i5 models only.

    ⁴Available colors vary in some markets.

    ⁵Cortana is available in select global markets; experience may vary by region and device.

    ⁶Surface Pen tilt functionality is available now with Surface Pro. Available with other Surface devices via Windows Update.


    Customer rating

    4.8
    97%
    would recommend to a friend

    Pros

    Cons

    • Rating: 5 out of 5 stars

      Extremely Satisfied, Wish I Purchased Next Upgrade

      Posted
      TJB429
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      My main purpose of purchasing this device was from an artistic/writer standpoint in hopes of a device that could meet my needs and expectations while providing more portability than a laptop. For digital art and photo editing, I wanted to be able to use a Pro Stylist directly on a graphic screen vs the Medium Wacom Intuos Art tablet that I was using with my HP laptop. After a long period of searching, I narrowed the search down to a Wacom Cintiq tablet, the latest Ipad Pros, and this latest Microsoft Surface Pro. I ruled out the Wacom Cintiq for the reason that I did not want a graphic tablet that would still need to be connected to my laptop during use as it would prevent it from being portable for my traveling needs. I also wanted to be able to have more functionality for writing, which the Ipads and Surface Pro would allow for both this and the portability that I wanted. I ended up siding with the Surface Pro instead of an Ipad as the Surface Pro is more of a computer interface coupled with a tablet interface whereas the ipad pro only has an IOS tablet interface (in other words, 1) I would have a larger selection of digital art/photo shop software to use on the Surface Pro and 2) I could use the Surface Pro as a portable laptop (easier to transfer and work with files from my laptop to the Surface Pro with Microsoft Windows)). Though the Pen and keyboard is sold separately from the Surface Pro, I will mention in this review that I am satisfied with the functionality of the Pen and the Keyboard. As with any computer stylist, the pen does take some getting use to. It is not like writing on paper, nor is any stylist for any device (at least that I have tried), though I have seen screen covers that are suppose to create a textured surface to make the interface more paper-like. The pen has multiple sensitivity levels and also functions as a quick eraser by flipping the pen to the eraser side like a normal no. 2 pencil. The keyboard is made as a cover to the Surface Pro, includes a mouse track pad, and has back-lit letters. It connects magnetically to the base of the tablet (so it is not a bluetooth connectivity which saves battery life) and folds over to cover the screen. I have also separately purchased a Urban Armor Gear (UAG) case that adds protection to the back and sides of the tablet with a slot to hold the Surface Pro Pen. For writing, Ipads are a little limited (in my opinion) on apps for simple writing that are easy to transfer (without using email, dropbox, evernote, etc) word documents. I wanted to have more of a computer interface for creating documents with my writings without having to use external databases. I know that Apple IOS is improving on this and has in the recent year created apps to help with storing and transferring files, but I wanted something that already had all of that worked out on a solid interface. I sided with Microsoft Windows and Office, knowing that it would be easier to transfer files to/from my Windows laptop to/from the Surface Pro. I chose this Surface Pro with the Intel Core i-7 and 8 GB memory knowing that it would be enough power to run Photo editing software such as Adobe Photoshop elements or Corel Paintshop. At the time, I did not want to spend too much on this in case I was not completely satisfied with the tablet, however, now I wish I went ahead and spent the extra $600 - $1,000 for the next upgrade to the i7 - 16 GB with 512 GB hard-drive or the 1 TB hard-drive instead of the 256 GB hard-drive that this one came with. For the reason that I have fallen in love with using this Surfce Pro instead of my HP laptop (don't tell my laptop). I've been using the Surface Pro for other computer projects, however, my primary focus was a portable artist tablet function for On-The-Go art when creativity sets in the moment. Other Pros: -Battery life is fair. If I had to estimate, I can work on it for about 5-8 hours with photo editing software/streaming video and 11 to 13 hours for just writing/web surfing. Of course, I use battery saving settings such as keeping the screen dim, turning wifi and bluetooth off when not in use, and the actual battery saver setting on during most of my use of the tablet EXCEPT when using the photo editing software (have to be able to see vibrant colors, screen needs to be bright for best color quality). -Pen can also be used to take hand written notes, if using Microsoft OneNote it can convert the hand written notes into text and keep sketches in the notes. -External Speaker is good quality sound from the little speakers, perhaps a little better that an Ipad/Iphone, but I prefer to use headphones/bluetooth speakers. -Includes headset jack, kickstand, front-facing camera, rear-facing camera. It states that there is a MicroSD card slot, I have yet to find the slot as it may be under the UAG case that I have on the tablet. -Light weight and reasonable screen size for portability. Cons: -One USB port (3.0). There really is no more room where they could have put another USB port in the slim device. The easy fix is to purchase a simple USB dock to have extra ports when necessary. -No HDMI port. There is a "Mini DisplayPort" that you can purchase a HDMI adapter to connect a second display. I have purchased the adapter and can confirm that it works just to connect as HDMI though I wish I did not need an new cord since I have several HDMI cords floating around the house for my other devices. -Device can get hot when working on the tablet while charging, the case I have vents pretty well from what I can tell. Device is cool when working off battery or when charging on idle. I would definitely recommend this product! Hope that my review helps a fellow shopper!

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hello,

        WOW. Thank you for giving such detailed insight on your thought-process for choosing the Surface Pro! We imagine this will be especially helpful to those like yourself that are artists and writers and find value in having the same programs and functionality in a device.

        It's loyal customers like yourself that we're honored to call part of the Surface family. We've made sure to share your review with our teams, as we feel it's a great depiction of what makes the Surface Pro and the rest of the Surface line a beautifully versatile choice for a device.

        Thank you,

        Victoria
        Surface Customer Care Microsoft

    • Rating: 3 out of 5 stars

      Call a SPADE what it is

      Posted
      muddvil9
      • My Best Buy® MemberMember

      After receiving the Surface Pro 4 as a x-mas gift, I quickly discovered that this "amazing" device is more hype than what its worth, and any potential buyer should perform their due diligence prior to making such a large purchase. There are some neat features the surface offers (such as the drawing features, storage, ect, but be ready to spend more for each item or service), but for what the product was intended on being used for (by myself), I ended up with a really really expensive laptop/tablet that isn't practical. A few things to Note - 1. Microsoft has shifted from customer service to, "how can we get the most from our customers". Their products have transitioned from one time purchases to monthly fees or Annual fees. Great for a business bottom line, bad for consumers. You would have almost thought that with Microsoft trying to compete with Apple's (IPad), that they would discount Windows products, assist with data conversions or trouble shooting, or at least offer some sort of advantage compared with their intended competition. Do not expect any other these things, and when calling customer support just know that you'll be speaking to "Bob" from "down the street" with a thick Indian accent and being hung up on 5 different times after waiting at least 15 minutes each time to speak with someone is more of the norm to get used to. 2. If you have multiple Microsoft accounts that have products on them, you CAN NOT merge the two accounts to watch your purchased movies, play your purchased games, or anything else. As stated above, I received this product as a gift that I had requested for x-mas. I previously (actually still currently) used a run of the mill Samsung tablet for entertainment while traveling for business. My hope was to obtain a device that could perform all the tasks that the tablet could perform, in addition to minor tasks that are normally performed on a laptop/PC. IF this is also your intent for purchasing the product and you also use Google Play, DO NOT get this product. Google Play (whether intentional or not) is not compatible with Windows, so viewing those movies while 36,000 feet up in the air flying, can not longer occur. You can watch the movies online (but the advantage of the tablet was to download movies and play them when I wanted. This cannot occur with this device). The only work around is to accept that since you dropped $1200 on this device that you should use Windows Store for movies. Or you can get an Apple product and not have this issue (wish I knew that). FYI, yes Apple is compatible as are Chromebooks (found that out after buying the product and the apps couldn't be downloaded). I did purchase both the Microsoft Pen and the Keyboard cover. Both are neat in their own way, I was expecting a little bit more from the Pen after reading some reviews, but can really complain. I would say the coolest part of the Pen is the magnets in the Pen and the side of the Surface. It allows you to store the Pen when not in use. The Keyboard is actually quite durable, between both products (if you have to choose one), choose the Keyboard. In summary, there is a lot of upside to the product. Unfortunately, if you're not a tech savvy individual, you may be buying something that is more than you need and not really capable of performing the functions you had wanted it to perform. If you can wait, I would until Microsoft reexamines applications available and the functionalities that can be performed on the device. For everyday usage, unfortunately, Apple's products are still head and shoulders better. But hopefully if you in my situation, the gap will quickly be shortened. Best of luck in finding the right product for you.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Same Design, Great Performance, Bad Screen

      Posted
      CJacksonLASD
      • My Best Buy® MemberMember

      I have owned the new Surface Pro and the HP X2 for over one week. I have spent many hours benchmarking and stress testing each Computer. I came to a conclusion that I preferred the nSP over the X2. PROS: The nSP is the same old design, but it works and looks beautiful. The new keyboard is my favorite yet, because the new alcantera cover is very soft versus the SP4 more rubbery feel. Where the nSP shines is their heat management, it stays very cool allowing it to run at high speeds for longer periods of time versus the X2 that throttles all the time. This thing is amazingly fast, see benchmarks below. Comparing the nSP to the HP, they set the HP X2 max TDP output (power to utilize between the CPU and GPU) to only 15 Watts, that is very low, with turbo boost set to 18.75 Watts, in comparison the nSP is set to 25 Watts, with turbo set to 35 Watts. During 10 minutes of gaming, I got the CPU of the X2 to go down to .8ghz vs the nSP stayed at 2.5ghz+. Benchmarking for example, 3DMARK CLOUDGATE HP = 5800-7000 (depending on thermal throttling), nSP = 8220 - 8900, that is a big difference for two computers with the same components. Playing StarCraft II I got the X2 at 25-35 fps, while the nSP was 35-50 fps. Huge speed increase for the nSP thanks to their upgraded heat management system. CONS: I have no idea what Microsoft is saying when they advertise the nSP has no more backlight bleeding issues. Every nSP I have looked at, including my own, has very noticible backlight bleed. Just google "Surface Pro 2017 backlight bleed issues" and you will see they have not fixed this issue. The other con is how dare you Microsoft charge so much for your products, and requiring extra purchases of the Keyboard and Pen, these things are ridiculously overpriced. In conclusion, if you prefer performance over everything else, then get the nSP. If you don't feel like spending the extra $500, just do web browsing, then go with the HP X2. But if you are a photo/video editor like me, prefer performance over everything else, and don't mind a not so perfect display with some light bleed on the edges, then go with the nSP. Hopefully next year Microsoft can finally fix this display issued and move to a new display panel.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      The Ultimate Tablet/Computer

      Posted
      dan7gtar
      • My Best Buy® Elite Plus MemberElite Plus Member

      Microsoft hit the ball out of the park with the ultimate tablet/computer hybrid design on the Surface 3. Ever since that device, they have revised and improved with each iteration. This 5th generation surface (often called "The NEW Surface Pro" more correctly "The Surface Pro") is the ultimate culmination of those years of improvements and market shifting sales. I bought this after having owned a Surface RT, Surface 2, and Surface 3 (none of those were pro models). I've always liked the form factor and how the Windows environment felt on a tablet (Windows 8 was less than perfect, but I understood what the goal was, so I dealt with it). When I loaded Windows 10 on my Surface 3, I know it was about time for me to take the plunge and get that Surface Pro level of device. The Surface 3 has Intel's Atom processor which is a x64 bit mobile device processor that operates like a full PC processor, but slower (not nearly the processing heft that the Intel I-Series processors carry). When I finally decided this was the year I would buy a surface, I had to weigh my options of what I really wanted to do with this device. There were some tempting lower level Surface Pro devices (Intel i5 or the lighter duty Intel Core m) that would have saved a chunk of money. But I knew that I would be using this device to replace my heavier laptop, and would appreciate the extra computing power to power through heavy computational processes used by Ableton 9 recording software. So, for my purposes of a heavy workload, the 8 GB of RAM and 256 GB of storage were optimal, especially when matched with the Intel i7 processor. The best thing about this is how speedy it is throughout the entire experience. Such a small form factor that punches way above its weight. If you're thinking about getting a Surface Pro, I would recommend taking a honest look at what you plan on doing with the device, and what you will actually do with it. You can save money and get a cheaper Surface if you are only scrolling facebook and watching Netflix/Hulu. But if you're doing anything in the Media industry (such as recording/editing music, video, pictures, etc) this is a good device for that. Last comment is how beautiful the screen is on this computer! Very good colors and clarity.

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hi there,

        Wow! We appreciate the time you took to leave such an in-depth review on your Surface Pro! It's great to get some insight on what our customers are loving best, and you've given us a lot to consider and be excited about. We'll make sure to pass this review along to our team, and thank you for writing a review!

        Kindly,

        Victoria
        Surface Customer Care Microsoft

    • Rating: 5 out of 5 stars

      My concern before buying the Surface Pro

      Posted
      Chuck
      • My Best Buy® Elite Plus MemberElite Plus Member

      So I stressed over changing my computer. I use my computer all day long, 7 days a week with my work and personal life. I need my equipment to be fast and efficient and when I really like my computer, it's difficult to change. My last laptop was an Asus Zenbook. I have really loved that computer - fast and lightweight, but it was getting to be time to change. I had been watching the Surface series for years. I like it, but I just didn't know how well I would adjust to the keyboard and kickstand. I need to be able to type on the fly. I sometimes work when sitting on my couch and I need to be able to plug in and use multiple screens at the office. So with the new Surface Pro - and the Best Buy return policy - I thought what the heck, lets give it a try. My experience - THIS IS ONE OF THE BEST LAPTOPS I HAVE OWNED. The keyboard is great, its flexible in use, and the kickstand opens up more possibilities for places I can work. Right now I have my feet up on my desk with the Surface on my legs typing, the kickstand has the screen set at a perfect angle. It's better than my old clamshell laptop design. I have the Surface Pro i7 model, it works perfectly, never hear the fan running and it stays cool. I plug the computer in and charge it for an hour or two or in the morning and I am good for the day! If your hesitant like I was over the keyboard and kickstand and its use in everyday life - don't be. I wish I had made the jump with the Surface 4 when it came out.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Awesome device!

      Posted
      Terry

      This is an awesome device. Lighter than before, slicker than before. All the models except the i7 model are fan-less, so you won't be hearing any noise coming from it. The i7 model has a fan, but you still won't hear it. Battery life has also improved. Microsoft claims 13.5 hours, but I haven't tested that yet since I got it only 2 days ago and kept it charged most of the time. True, it's annoying that the keyboard and pen are not included, but I had the Surface Pro 4 before so i lept that pen, and got the new keyboard. The 1-star review here saying it broke quickly is a joke. This device is constructed solidly and there is no way any part of it would break. I've had the SP4 since it came out and that thing is solid as rock. The review didn't even say which part broke or anything, so unless the person actually smashed it, there is no way that review isn't fake, specially when it's posted a couple of days after the device release. In closing, if you have a Surface Pro 4, this device is an upgrade, but it's not a must-buy. I only upgraded because money is not an issue currently for me, but if money was an issue, I could have stuck with the SP4 and been happy about it. If you're new to Surface and maybe this is your first device, or upgrading from an old device, then this is definitely a must-buy.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Power at an amazing price

      Posted
      simonptaylor
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      To cut a long story short, the Surface Pro will appeal to someone who wants to make the most out of Microsoft software. With tools such as the Surface Pen, the tablet can also let you get creative and provides a formidable competition to the artistic proposition sold by the Apple Pencil. In terms of productivity, I would certainly recommend the Surface Pro over the iPad Pro, as the former comes with a Windows 10 Pro operating system. But just like the iPad Pro, the Microsoft Surface Pro is just the tablet and you will need to purchase the Surface Type Keyboard and the Surface Pen and Surface Arc Mouse all sold separately. This is in addition to the Surface Pro tablet itself. That's quite a huge bill if you ask me. Microsoft should at least have bundled one accessory or better still, gave users a choice on their preferences whether they want a Surface Type Cover or the Surface Pen. This is because, adding up all the prices takes the Surface Pro to an amount in which you can get a much powerful Windows laptop or even the latest from the Mac stable. I guess portability is the key here.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Absolutely Wonderful Product

      Posted
      Wood
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      This computer is fast, responsive, light, and overall exceptional quality. The 4K screen comes on all models and looks wonderful. I love removing the keyboard (not included) and using the computer as a tablet for watching HD videos and movies. The speaker sound quality is very decent for being built in so small. The device holds an 8-hour charge, making it reliable for a day of taking notes at school (as long as you aren’t playing games and whatnot all day in between or have things on in the background). The SSD makes it start up super quick like a phone, rather than after 2-5 minutes for full startup like standard laptops. It wakes from sleep in an instant, like turning on your phone screen. No accessories included and it requires some little niche devices for full use (like a mini display-port to hdmi for screen mirroring) but it’s all worth it. I have no performance issues with the i7, but it is pricier. I would reccomend going all out though as this device will perform well years. 9.8/10

      I would recommend this to a friend

      • Brand response

        MicrosoftOutreachTeam

        Hello,

        WOW! Thank you for taking the time out of your day to leave such a detailed analysis of the Surface Pro! We're pleased to hear that you have been enjoying the premium audio quality and fast SSD during your busy days at school.

        All the best,

        Amanda
        Surface Customer Care Microsoft




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