Q: Do you pay monthly fee ? / does it connect to any WiFi ? Is there an app for this I can use to see and check the camera where ever I go and if so is the app free ?

A: Hello Ashley, thank you for reaching out. The MobiCam doesn't require a subscription to use it. However, if you want to record the content and play it back you will need either a Micro SD card or the monthly Cloud Storage subscription ($4 basic 7-day plan). The Cloud Storage records the content of any motion detected by the MobiCam in the room it is surveilling. The App you would download to your mobile device or tablet is the MOBI Smart App. Through the App, once the device is paired to the WiFi, you will be able to view the live stream, and hear the audio of the camera in live time, or playback content captured from previous days.

Q: I am looking for a secuity camera for my dad in an assisted living. Their wifi has not security. All the cameras I've seen need WPA. Do you have something that will work?

A: I'm not sure if this will answer your question maybe not, but as far as I can tell you need to create an account and password with the mobi app you need Wi-Fi and you need to buy a 32 GB memory card the memory card is not needed to record if you're recording off your phone but that memory card added will save at least a couple hours playback. The application with your phone seems to already do this but it's good to have a memory card just in case. When you're applying your camera to the Wi-Fi you need to enter the Wi-Fi name and password through the app. It's reliable for the price, I myself do not like the white noise through the mic when I'm trying to listen in, when I speak people can most of the time hear me clearly. It does the job I'm just not sure if it will keep recording when the Wi-Fi is out I'm not completely sure if Wi-Fi goes off if any playback after Wi-Fi goes off will be in the memory card.

Q: How do you set the Mobi Cam to record only when it detects motion? The instructions I've found are very minimal, and I cannot make it work. I have an sd card, and it's recording continously right now, but I only need it to record when detecting motion.

A: Hello, Thank you for reaching out. To set the motion detection on your MobiCam using the MOBI Smart App follow these instructions. . Open the MobiSmart app and go to the 'Home' page 2. Tap on the device you would like to set up for the function 3. Click on the settings option (top right-hand corner, looks like a pen drawing a line) 4. Tap on 'Detection Alarm Settings' 5. Ensure 'Motion Detection Alarm' is turned on 6. Click back to return to the camera's settings 7. under 'STORAGE' click on 'Storage Settings' 8. Ensure 'Local Recording' is on 9. Tap on 'Recording Mode' 10. Switch to 'Event Recording'

Q: Can I switch to view one room then the other? How does the app work if I need to hook up two cameras for two separate bedrooms?

A: The application has up to a 16 channel function so if you had even more cameras than three you would easily be able to go between the three or see it all within one screen like a TV security camera. You can click on one to zoom in and then you can back out to see all the cameras again. Hopefully this answers your question

Q: Does this camera have motion alerts?

A: Yes it does . On each screen it will show you these options , touch the alarm and it will take you to the motion alerts

Q: Will this device accept 5G?

A: Absolutely NOT which I found out the hard way. I have a duel and tried to even have a dedicated 2.4 just for it…ended up messing up my entire wifi network. Returned and bought four ring stick cameras instead….don’t waste your time or energy. This was the 2nd set of pet cameras I have purchased. My original set was malfunctioning and it took 3 months before they finally successfully set up. This set, I tried for 3 days and finally said nope! Ring set up in seconds as I already have outdoor and the doorbell ring. Even if you don’t already have Ring, they set up in seconds compared to this piece of junk

Q: Is the Mobi-app available for a PC running Windows so that the camera can be controlled by a PC instead of a phone?

A: Hello Jack, Thank you for taking the time to reach out to us! We do not have a Desktop software that supports our App. Should you have any further questions or concerns, please feel free to let us know!

Q: How do you set the camera to stay in one position? I don't need the scan of the entire room. It gets stuck looking at the wall not the door.

A: You have to turn off tracking