You're excited to buy a new cell phone — now, make sure to protect it.Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: Does Geek Squad Protection cover a battery that no longer holds a charge?
A: Yes, the plan includes a one-time replacement for your original non-disposable battery if it fails to hold a charge.
Q: Does this Geek Squad Protection plan cover wear and tear?
A: Yes, the plan covers failures from normal wear and tear, such as problems with internal parts, speakers, or manufacturing defects.
Q: How do I file a claim if something happens to my phone?
A: You can visit your local Best Buy store to start a claim, or call Geek Squad at 1-800-433-5778.
Q: Are accessories covered under this plan?
A: Yes, any accessories that came in the original cell phone box are covered, including chargers and earbuds.
Q: What does Geek Squad Protection cover?
A: Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: What happens to the Geek Squad Protection if I sell my phone?
A: You can transfer your Geek Squad Protection to the new owner with no additional charges or restrictions.
Q: What if my screen develops a shadow image or bad pixels?
A: If you have at least three stuck pixels or a ghost image that won't go away, Geek Squad will repair your screen.
Q: Does the geek squad protection cover theft?
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