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You're excited to buy a new cell phone — now, make sure to protect it.Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
  • General
    • Brand: Geek Squad®
    • Product Name: Monthly Accidental Geek Squad Protection
  • Other
    • Plan Type: GSP
    • UPC: 400065509331

You're excited to buy a new cell phone — now, make sure to protect it.Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

  • If you accidentally damage your product while handling it, we'll take care of it.: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • If there's a failure from normal wear and tear, we'll repair it.: This could be a problem with an internal part or speaker, or how the cell phone was manufactured. It could also be caused by dust, internal heat or humidity.
  • Your original in-box accessories are covered, as well.: We'll cover any of the accessories that came in the original cell phone box, including chargers, earbuds and more.
  • If your battery won't hold a charge, we'll replace it.: Get a one-time replacement for your original non-disposable battery if it fails to hold a charge.
  • If your screen has bad pixels or a shadow image, we'll correct it.: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
  • You can transfer your Geek Squad Protection.: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
  • When something goes wrong, we're always here to help.: Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

Q: Does Geek Squad Protection cover a battery that no longer holds a charge?

A: Yes, the plan includes a one-time replacement for your original non-disposable battery if it fails to hold a charge.

Q: Does this Geek Squad Protection plan cover wear and tear?

A: Yes, the plan covers failures from normal wear and tear, such as problems with internal parts, speakers, or manufacturing defects.

Q: How do I file a claim if something happens to my phone?

A: You can visit your local Best Buy store to start a claim, or call Geek Squad at 1-800-433-5778.

Q: Are accessories covered under this plan?

A: Yes, any accessories that came in the original cell phone box are covered, including chargers and earbuds.

Q: What does Geek Squad Protection cover?

A: Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Q: What happens to the Geek Squad Protection if I sell my phone?

A: You can transfer your Geek Squad Protection to the new owner with no additional charges or restrictions.

Q: What if my screen develops a shadow image or bad pixels?

A: If you have at least three stuck pixels or a ghost image that won't go away, Geek Squad will repair your screen.

Monthly Accidental Geek Squad Protection

SKU: 6550933
$9.99
Items are covered under Best Buy's Return & Exchange Promise

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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