Ooma - Telo Air Free Home Phone Service with 2 HD3 Handsets - Black

Great when on sell. Would recommend and buy again.

This phone served its purpose for the few months it was needed. My taxes only ended up being $5.99/month. Some of the calls echoed and I had to reset the entire unit a few times in order to make & receive calls. I also received a couple spam calls for me personally same day I activated, which was annoying.

Easy to use, easy to set up, excellent price. I haven't figured out how the contacts will sync with social profiles, but I'm sure it will be another cool feature I stumble upon as I've done with the Ooma back-office and App for iPhone.

I’ve actually had Ooma for 10-12 years. My original system has worked great, but it got damaged during a recent move so I immediately went out and purchased a new system. I like this system better since it’s all wireless which makes placement much more flexible. Set up was simple. Ooma did require that I set up a new account, but my old phone number was ported over to the new account within 24 hours. If you’re trying to cut costs but still need a home phone.. Ooma is a great option.

I like this unit because I had one before the one before it was really easy to set up however this unit took longer to set up took me awhile but I was able to do it both ways wired or wireless after I set it up it works great I do recommend this unit to anyone that would like to have voice over IP and the service it's great.

Love it! easy to connect to my WI-FI, entered my zip code, and found the amount of taxes and 911 fees I have to pay each month. With the way inflation is going it is almost like getting it for free. when one of the handsets looses it's charge, I have to pull and reinstall the batteries to get it to charge again.

Took me weeks to get it set up correctly due to having straight talk and cancelling my old service. DONT DO THAT IF YOU WANT TO PORT YOUR OLD NUMBER TO OOMA!!' However with thier great customer support i finally got it working properly and now am very happy with the product. If I had it to do over again I might buy the box and then buy my own wireless phones. Now that all is good I am very happy with the service although occassionally people cant hear you and you have to call back. You must have a strong wireless connection for this to work properly. Evidently when you do a speed test "the jitter count" is important to it working. It took time and patience but the ooma staff were persistent in helping me. Today I am happy.

This is my second Ooma Telo Air. My first one was a Telo Air with the wireless adapter purchased in 2014 which lasted 6 years. I had switched from the Spectrum/TWC phone so in the 6 + years, I have saved around $3000. I have also been a Premier subscriber. I am pleased that the Ooma has saving me $3000. But this time, I have really had to work to get this set up properly—Ooma makes it very difficult and Customer Service is very poor. Some tips: 
If you would like to use your current phone lines for other handsets, make certain that your phone lines are not active before setting up your new Ooma. I have had my Ooma set up with a phone splitter in the Ooma “phone” jack. I connected 2 cordless phone base stations into this jack. Then I could set up the additional cordless phone handsets all over the house. For this new Ooma, since I have now made certain my home phone line is inactive, I plugged this new Ooma into my house phone jack, and other connected phones will work all over the house. Pros: Your online Ooma account lists all your phone calls by date, time, caller and duration of calls. This will be synced to your Ooma handset 3 “Phonebook.” Handset: nice bright clock! . Best Buys price was right. I ordered it online. There was a problem with the delivery and Best Buy’s Customer Service could not have been better. They shipped me a second phone right away. Cons: I received 2 Ooma’s from Best Buy since there was the delivery problem. Neither worked. I contacted Ooma Customer Service over a period of 5 days by 6 phone calls and 2 live chats. They had me do the usual unplugging, replugging, waiting, then blamed my Internet provider, my router, my firewall. After finally being connected with the Ooma “Higher Team” on Day 6, (without a phone) a “Higher Team” member told me that those Ooma activation codes were not working and being recalled. They sent me a working unit—which did work as soon as I made the connections. Wifi setup: I used this new Ooma with the ethernet connection for almost 3 weeks before I attempted to tackle the wifi setup. Even though my prior Ooma had the wifi adapter, I used the ethernet cable to connect to my router. I have a MacBook Pro with no ethernet port and I didn’t want to spend an additional $30 for the Apple ethernet adapter. I was anticipating a “better service experience” wifi set up on this new Ooma, as Ooma advertised with the “Ooma Setup App” announcement. I tried the Ooma Setup App using my iPad and iPod Touch and the app only took me as far as scanning the activation code before I got the message that I needed to call Customer Support! Oh, no, not again! Customer Support instructed me to disconnect the Ethernet cable, and within a day, the Ooma connected with my router over Wifi. It did not happen immediately. Many of the “Setup App” reviewers had the same frustration as I using the app. After I was using the Ooma for 8 weeks, the red light on the base unit started flashing. My Ooma app and my Ooma online accounts would not accept my password. I again called Ooma Customer Service—an “advanced technician” told me that when they received my defective unit their procedure is to deactivate the account! (Even though they had automatically billed my credit card for my monthly service 4 days before “deactivating me.” ) I was quite upset. They did reactivate my phone within a day, but I had to set up the Ooma as if I had first started with the service 6 years ago—all my saved information, blocked numbers, downloaded photo ID’s were lost. And then they billed me for that month again!! Even though it was entirely their error. I'd call Customer Service again to complain about the double billing, but CS usually makes things worse. So don’t expect much help from Ooma Customer Service. For the first 2 months I had this new Ooma, my online Ooma account indicated with a large red exclamation point that my account is “Offline” when it is actually online and fully functional. I did ask Customer Support about this. He told me I should use Chrome rather than Safari, but my Ooma online account still indicates that I am “Offline” on both browsers when it is online. The first week the handset batteries died after about 2 hours. I was ready to buy new batteries, but after a month of charging, the batteries seem to be holding a charge. Ooma’s robocall blocking has been outsmarted by all the robocallers since they remain my most frequent callers. There is occasional static on the phone, but it no worse than most cell phones. I fairly often get disconnected while in the middle of a call--and the base unit red light goes on, and has to cycle back on.