“Even after LG sent me the SW Update on a USB drive, these still cut out frequently. Has anyone found a permanent solution to this issue? It is very irritating, I'd rather not have them at all.”

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• I had issues with the sound going out for a second and then coming back. I talked to a sound guy at Best Buy and they said for me to switch out the stock optical cable with a new one. Once I did that the sound has not gone out once.

  Answered by MrSoup 7 years ago

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• We apologize the software update did not resolve the issue you were experiencing. It sounds like we'll need to walk through some troubleshooting for your audio system. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP

  Answered by LG Digital Customer Care 7 years ago

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