Questions & Answers

Q: QuestionCan you put a larger hard drive in this particular model?

Asked 6 years ago by myxelplyx.

This question was asked about the related product: 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive - HP finish in amethyst purple

• A:Answer This laptop cannot be reconfigured prior to purchase, but you are welcome to upgrade the hard drive capacity after purchase!

  Answered 6 years ago by HP Team

  
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Q: QuestionI am interested in buying this item but doesn't give me an option to buy

Asked 7 years ago by Kim.

This question was asked about the related product: 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive - HP finish in amethyst purple

• A:Answer This models currently looks to be available in stores only at this time.

  Answered 7 years ago by HP Team

  
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Q: QuestionDoes it Come with 8gb,or 16 gb of Memory? 4 gb is to low..

Asked 7 years ago by Lilly.

This question was asked about the related product: HP - 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive

• A:Answer It comes with 4GB of RAM. You can get a model with more RAM if you like. They may cost more.

  Answered 7 years ago by HP Team

  
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Q: Questiondoes this have a lightup keyboard

Asked 8 years ago by tabby.

This question was asked about the related product: 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive - HP finish in amethyst purple

• A:Answer Yes, the keyboard is backlit.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan you print from this laptop with HP deskjet all-in-one printer?

Asked 8 years ago by GrandmaJulie101115.

This question was asked about the related product: HP - 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive

• A:Answer Yes, you can.

  Answered 7 years ago by HP Team

  
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Q: QuestionIs it a touch screen

Asked 8 years ago by Purplepeople.

This question was asked about the related product: 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive - HP finish in amethyst purple

• A:Answer No. And to be honest it’s a gimmick that you would use at first then not at all. Get a tablet that’s made specifically for that

  Answered 8 years ago by aliens8usVerified Purchase

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Q: QuestionThis laptop Does NOT have a backlit keyboard as indicated. All of these models say it comes with one but that is incorrect. Best Buy should update there specs so it’s correct

Asked 8 years ago by Anonymous.

This question was asked about the related product: HP - 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive

• A:Answer It does say in the specs that there is no backlit keyboard. The pictures do show the backlight function, however, so the pictures are indeed incorrect. We apologize for that.

  Answered 7 years ago by HP Team

  
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Q: QuestionHow come when I try to play multiplayer games like league of legends or pubg, it doesn't work and keeps on crashing and restarting? Other than that it works completely fine.

Asked 8 years ago by daniel.

This question was asked about the related product: HP - 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive

• A:Answer This computer is not designed for playing most of the modern AAA titles. I would recommend looking at some of our HP Gaming laptops if you want to get gaming performance.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat color blue is this, is it a bright royal blue or more of a purple blue? Can someone post a picture of their marine blue one on here to see what the real color looks like? thank you!

Asked 8 years ago by erwy.

• A:Answer Purple-ish blue

  Answered 8 years ago by MamaBeeVerified Purchase

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Q: Questioncan a monitor be added to this if so which would be compatible

Asked 8 years ago by Anonymous.

This question was asked about the related product: 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive - HP finish in amethyst purple

• A:Answer Yes, you can connect any HDMI monitor using the HDMI port.

  Answered 7 years ago by HP Team

  
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Q: Questionis this computer 64 bit

Asked 8 years ago by starr.

This question was asked about the related product: HP - 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive

• A:Answer Yes, It is the Windows 10 64bit OS. If you look in the technical specs it is near the bottom.

  Answered 8 years ago by Jason

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Q: QuestionIt RAM expandable to 8gb?

Asked 8 years ago by Sam.

Q: QuestionWould this laptop Be Good for photography Work?

Asked 7 years ago by Lilly.

This question was asked about the related product: HP - 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive

• A:Answer I think it would work well for that use.

  Answered 7 years ago by HP Team

  
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Q: QuestionIs this a touch screen laptop? 2. is there enough space for photography work? 3.Is there a CD Drive? 4. What accessories come with this laptop?

Asked 7 years ago by Lilly.

This question was asked about the related product: HP - 15.6" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 1TB Hard Drive

• A:Answer No, the laptop does not have a touchscreen. It includes a power cord.

  Answered 7 years ago by CommunityAnswer

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