“Some may look askance at me for asking this question or call me a Luddite, but I’m not much for game apps and programs on my devices. Can (will) Best Buy remove any unwanted games and other apps/programs I neither want or need in store?”

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• Yes, they can do that for you. Alternatively you can download a clean version of Windows 10 from the Microsoft website and boot to it from a USB drive. It would give you the option of doing a clean install.

  Answered by HP Team 7 years ago

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