Questions & Answers

Name: 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 128GB Solid State Drive - HP Finish In Natural Silver
Brand: HP
SKU: 6240848
Price: 463.99 USD
Rating: 4.6 (1278 reviews)

15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 128GB Solid State Drive - HP Finish In Natural Silver

Model:: 15-DA0014DX; |
SKU:: 6240848

User rating, 4.6 out of 5 stars with 1278 reviews.

Highly rated by customers for:

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Page Showing 121-140 of 158 questions

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QuestionOn this laptop, how is the refrigeration system? Do you have a cooler? because I do not see the air outlet vents
Asked 7 years ago by Refrigerationsystem.
- Answer Yes, this HP laptop has an air cooling system.
  Answered 7 years ago by CommunityAnswer
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QuestionCould I buy an external cd writer to transfer music to cds
Asked 7 years ago by Philip.
- Answer Yes, you could use an external CD/DVD drive.
  Answered 7 years ago by HP Team
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QuestionCan I customize to add 1TB HD? Can this be done by Best Buy?
Asked 7 years ago by MNH.
- Answer Yes, this laptop can be customized to 1TB HD by Best Buy, this laptop has so many great features to explore as well. I am extremely satisfied with my purchase
  Answered 7 years ago by Neto
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QuestionWhat is the base factory warranty on this unit?
Asked 7 years ago by Dan.
- Answer It has a 1 year manufacturers warranty that covers manufacturing defects.
  Answered 7 years ago by HP Team
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QuestionDoes this laptop have Bluetooth?
Asked 7 years ago by Peppermint.
- Answer Yes it does
  Answered 7 years ago by Moeba
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QuestionDoes this system come with Windows 10 Home or WIndows 10 Professional?? I don't see it listed!
Asked 7 years ago by SMB.
- Answer This device runs Windows 10 Home.
  Answered 7 years ago by CommunityAnswer
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QuestionHOW TO RESET PASSWORD
Asked 7 years ago by PIEPIE.
- Answer Go to settings. Type the word Password in the box at the top of the page & click Change Password.
  Answered 7 years ago by Taylorjl
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QuestionCan you purchase a docking station for this model?
Asked 7 years ago by Colemart.
- Answer No docking station available for this laptop
  Answered 7 years ago by Survivor
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QuestionDoes it have a back-lit keyboard?
Asked 7 years ago by Curious.
- Answer No, that is about the only complaint I have.
  Answered 7 years ago by Mozarker
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QuestionDoes this computer have a light up key board? Also does it come with virus protection on it? Thank you
Asked 7 years ago by anon.
- Answer This model comes with a 6 month subscription for internet security but it does not have a backlit keyboard.
  Answered 7 years ago by CommunityAnswer
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QuestionI bought one of these about one month ago. It's plugged in and has been plugged in. I used it this morning, but now it won't power on. Can you help me? Thanks
Asked 7 years ago by Northstar.
- Answer I would reach out to the HP Support team or your local Geek Squad for troubleshooting.
  Answered 7 years ago by HP Team
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QuestionCan the processor speed be upgraded to 2.5 GHZ?
Asked 7 years ago by Processor.
- Answer No, this model is not offered with a 2.5 Ghz i5 processor.
  Answered 7 years ago by CommunityAnswer
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QuestionIs the touch screen good for people who does not know that much about computers?
Asked 7 years ago by Cooper.
- Answer I don't use the touch screen feature much because I have always use a keyboard and a mouse. But I don't know a lot about computers either & the only time I use the touch feature is when a mouse would be handy. I don't have a wireless mouse. But this computer is pre-loaded & super easy!
  Answered 7 years ago by Taylorjl
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QuestionIs it possible to add a hard drive?
Asked 7 years ago by TerryP.
- Answer Yes, this product can have an external hard drive attached.
  Answered 7 years ago by CommunityAnswer
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QuestionI am on vacation, will the warranty still be valid for repairs in Europe should the product have any problems?
Asked 7 years ago by netnerd.
- Answer Here is information for you about the HP Global Warranty: https://support.hp.com/us-en/document/bpr01266
  Answered 7 years ago by HP Team
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QuestionIs the battery removable?
Asked 7 years ago by Artemis.
- Answer Thank you for reaching out. The battery in this model can be replaced if you need to.
  Answered 7 years ago by HP Team
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QuestionI bought this today and I am not able to use the touchscreen feature is there something I need to turn on or off?
Asked 7 years ago by Parks22.
- Answer Thank you for reaching out. If you believe there is a technical issue with the laptop I would reach out to HP support for troubleshooting assistance.
  Answered 7 years ago by HP Team
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QuestionDoes the keyboard have backlighting?
Asked 7 years ago by Mike.
- Answer No, I wish it did.
  Answered 7 years ago by Lisaw14621
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QuestionWhat is the battery life?
Asked 7 years ago by Anonymous.
- Answer I have gotten 6hrs of continuous use. It has lasted over 4 days with intermittent light use and stand by.
  Answered 7 years ago by JPAK
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QuestionCan I run this with my phones hotspot
Asked 7 years ago by Anonymous.
- Answer Yes,this will work a phone hot spot.
  Answered 7 years ago by CommunityAnswer
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Showing 121-140 of 158 questions

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Questions & Answers

15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 128GB Solid State Drive - HP Finish In Natural Silver

Q: QuestionOn this laptop, how is the refrigeration system? Do you have a cooler? because I do not see the air outlet vents

Q: QuestionCould I buy an external cd writer to transfer music to cds

Q: QuestionCan I customize to add 1TB HD? Can this be done by Best Buy?

Q: QuestionWhat is the base factory warranty on this unit?

Q: QuestionDoes this laptop have Bluetooth?

Q: QuestionDoes this system come with Windows 10 Home or WIndows 10 Professional?? I don't see it listed!

Q: QuestionHOW TO RESET PASSWORD

Q: QuestionCan you purchase a docking station for this model?

Q: QuestionDoes it have a back-lit keyboard?

Q: QuestionDoes this computer have a light up key board? Also does it come with virus protection on it? Thank you

Q: QuestionI bought one of these about one month ago. It's plugged in and has been plugged in. I used it this morning, but now it won't power on. Can you help me? Thanks

Q: QuestionCan the processor speed be upgraded to 2.5 GHZ?

Q: QuestionIs the touch screen good for people who does not know that much about computers?

Q: QuestionIs it possible to add a hard drive?

Q: QuestionI am on vacation, will the warranty still be valid for repairs in Europe should the product have any problems?

Q: QuestionIs the battery removable?

Q: QuestionI bought this today and I am not able to use the touchscreen feature is there something I need to turn on or off?

Q: QuestionDoes the keyboard have backlighting?

Q: QuestionWhat is the battery life?

Q: QuestionCan I run this with my phones hotspot

QuestionOn this laptop, how is the refrigeration system? Do you have a cooler? because I do not see the air outlet vents

QuestionCould I buy an external cd writer to transfer music to cds

QuestionCan I customize to add 1TB HD? Can this be done by Best Buy?

QuestionWhat is the base factory warranty on this unit?

QuestionDoes this laptop have Bluetooth?

QuestionDoes this system come with Windows 10 Home or WIndows 10 Professional?? I don't see it listed!

QuestionHOW TO RESET PASSWORD

QuestionCan you purchase a docking station for this model?

QuestionDoes it have a back-lit keyboard?

QuestionDoes this computer have a light up key board? Also does it come with virus protection on it? Thank you

QuestionI bought one of these about one month ago. It's plugged in and has been plugged in. I used it this morning, but now it won't power on. Can you help me? Thanks

QuestionCan the processor speed be upgraded to 2.5 GHZ?

QuestionIs the touch screen good for people who does not know that much about computers?

QuestionIs it possible to add a hard drive?

QuestionI am on vacation, will the warranty still be valid for repairs in Europe should the product have any problems?

QuestionIs the battery removable?

QuestionI bought this today and I am not able to use the touchscreen feature is there something I need to turn on or off?

QuestionDoes the keyboard have backlighting?

QuestionWhat is the battery life?

QuestionCan I run this with my phones hotspot