Questions & Answers

Q: QuestionIs it come with global HP warranty?

Asked 7 years ago by Anonymous.

• A:Answer Thank you for your question, here is the information on the HP Global Warranty. https://support.hp.com/us-en/document/bpr01266

  Answered 7 years ago by HP Team

  
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Q: QuestionWill this laptop run wireless LTE bmoore74887

Asked 7 years ago by Boho.

• A:Answer No, this PC does not support LTE.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan I hook this laptop up to my TV screen so I can watch the movies that are on the laptop?

Asked 7 years ago by haween.

• A:Answer Yes, the laptop can be connect to a TV via HDMI cable.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this model have voice to text?

Asked 7 years ago by Jim.

• A:Answer Yes, Windows 10 has speech recognition and voice to text dictation abilities.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan I upgrade the wireless network card on this laptop?

Asked 7 years ago by wphpoker.

• A:Answer I don't know how easy/difficult it would be to upgrade the WiFi card. The WiFi worked great for me with Windows-10. But I replaced Win-10 with Linux and had no connection at all. I tried the software workaround for the driver but still no joy. I opted to add a USB WiFi N adapter. It is working very well.

  Answered 7 years ago by DJswVerified Purchase

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Q: QuestionHow much batrey capicity. Model in which year made. Information about charger. Camera.

Asked 7 years ago by Haji.

• A:Answer This laptop lasted me a good 2.5 hours and was hella slow. My 3 year old laptop was running better unfortunately... ended up returning it!

  Answered 7 years ago by Meekster

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Q: Questionwhat is the cache size ?

Asked 7 years ago by Girish.

• A:Answer The installed CPU has 6MB cache.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan you play games with high quality graphics ( subnautica ) because i want to buy it for a birthday.

Asked 7 years ago by Matt.

• A:Answer This laptop will not be able to run Subnautica smoothly, you would need one with a much better graphics card included.

  Answered 7 years ago by Raven

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Q: QuestionDoes this laptop have windows 10 Professional or windows 10 home? I need professional .

Asked 7 years ago by Connie.

• A:Answer Windows 10 home.

  Answered 7 years ago by RonEB1Verified Purchase

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Q: QuestionWhat is the screen resolution?

Asked 7 years ago by Royski.

• A:Answer This laptop features 1366 x 768 (HD) screen resolution.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWill this laptop allow me to download purchased music and burn to a cd?

Asked 7 years ago by Tina.

• A:Answer You can download music and it does have a DVD/CD-RW drive.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionNeed a laptop and only used Apple before(too old to continue using). Wanting an inexpensive PC to get the job done. Would this laptop do the job of running Quicken books, Turbo tax programs, making excel reports and setting up photo albums?

Asked 7 years ago by Taxaide.

• A:Answer Yes, it would get the job done, and work just as fast or better than best apple

  Answered 7 years ago by Elton

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Q: QuestionIs this laptop compatible with windows 7? I assume it comes with windows 10. If I uninstalled 10 and installed 7, any issues?

Asked 8 years ago by geoguy.

• A:Answer No major issues if you wanted to downgrade, but why would you ever want to downgrade from Windows 10 (Build 1709) to Windows 7 on a PC designed for Windows 10??

  Answered 7 years ago by Anonymous

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Q: QuestionHi I got this laptop about 2 years ago and so far it has pretty much worked really well. I am now looking into upgrading the SSD and RAM. For SSD i know this can take the 2.5 SATA one but does this also have the M.2 and Mve SSD port? Thanks, Keith

Asked 5 years ago by Keith.

Q: QuestionI’ve had this for 3-4 years and now I need to replace the battery? How do I replace it and with what battery?

Asked 5 years ago by HanJulEm.

Q: QuestionIs this computer a good computer For my wife she does online school For nursing

Asked 5 years ago by JR.

• A:Answer I can't see why it wouldn't as long as the program she is running is compatible with Windows 10. So far all my needs have been met with this laptop. Right now, I am working from home and my main project is doing closed captioning on YouTube videos that have been uploaded, along with everyday computer needs. No problems with it at all and I have owned this since 2018.

  Answered 5 years ago by jackVerified Purchase

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Q: QuestionHow would I go about getting a new battery for this specific model? Can I just come in store?

Asked 6 years ago by MichiganGirl.

Q: Questionwhat is the charger for this?

Asked 6 years ago by Skybaby.

Q: QuestionCan i install a m.2 nvme ssd for storage expansion

Asked 6 years ago by Tony.