“I just bought this laptop and the HDMI port on the dongle does not work. I tried all the settings and still did not work. I tried the HDMI cable on my other laptop and it worked. So its not the cable problem. Can anybody help, please? thanks!!”
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Just to clarify I encountered a similar concern and the only side the dongle will function with the HDMI cable is the LEFT side...that is left when you are looking at the laptop open. You can only use the right USB-C port for a HDD and data transfer. So make sure you are using the correct port and you will be fine. I believe someone else posted to use the right side and that is not correct, the left USB-C is used for charging and for the provided dongle, while the right side is strictly data transfer as noted by others. Hope this helps!
Sorry, there was a problem. Please try again later.The RLG's answer helped me a lot! The HDMI port worked using the left side! I can also charge the notebook using the third USB-C port. Thanks RLG!
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Sorry, there was a problem. Please try again later.Wow, another answer solved my problem. The right side USB port won't display on my TV for me when I connect a USB-to-Type-C converter. When I use the right side one that I usually use exclusively for power, it WORKs.
Sorry, there was a problem. Please try again later.Make sure you use the USB type-C port on the right, if you use the one on the left then it will not work since that one is dedicated only for charging the laptop.
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