“Is a scratched screen covered under the geek squad warranty? How about a cracked screen?”

This question is for: 2-Year Accidental Geek Squad Protection

Asked by Switch 7 years ago

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1-10 of 14 Answers

I was told it covered everything, even a cracked screen. Hopefully you find this helpful.
Answered by Mario 7 years ago
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Store #830 in Tacoma,WA says scratches are not covered. :( Couldn't give a legit reason, besides personal preference
Answered by Rich 6 years ago
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I have to pay $90 + tax for the 'deductible' to fix a cracked screen despite having paid $80 for the 1-year protection plan. If I can go to a repair shop and spend around the same amount to get it fixed, what is the point of buying a protection plan?
Answered by Daniel 3 years ago
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$85.96. Just to send it out to get fixed...$100.00 to $1'000.00 to fix it.. I'll never buy from them again.
Answered by RoseN 4 years ago
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I have the coverage and my cracked screen is costing $200 for the deductible.
Answered by Nay6 4 years ago
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Yes it is! Just walk in and talk to the squad
Answered by Bdiaz7473 7 years ago
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Hello Switch – Generally speaking, a cracked screen would be covered under an Accidental Geek Squad Protection Plan, if the damage occurred within the normal use of the console. A scratch may not be covered if it is merely cosmetic. Please head on over to www.geeksquad.com/schedule to set up a reservation to visit your local Geek Squad so we can check the console out and see if it is covered. Be sure to bring in all of the accessories that came with the Switch when you visit.
Answered by GeekSquadSupport 7 years ago
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I just unboxed my smart TV that has been stored in the orginal packing since good Friday for my fiber to the house. The screen has a crack and what looks like a dot the size or a dime. Is this covered in my Greek squad package. Toby Woodmore 615-633-1647
Answered by tobysmarttv 3 years ago
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Yes I believe they told me so
Answered by Tamatown1 7 years ago
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Yes I hope. Damage is damage.
Answered by Fisherman 7 years ago
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1-10 of 14 Answers