“Just purchased the 4 year Geek Squad product Replacement along with a Epson Perfection scanner. Does that give me "help" answers in addition to replacement of the scanner? Assume the product has a 1-yr guarantee. Should have done my research first?”
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Call Best Buy Geek Squad. They are fantastic and will be able to answer all your questions.
Sorry, there was a problem. Please try again later.Anything that goes wrong, you just unplugged take it in they give you what you paid for. Pick the the same one or pick a different one and you just pay the difference. Unlucky think you loose is the warranty it can not carry on to the new divice.
Sorry, there was a problem. Please try again later.Hi there. Thanks for the questions! The Geek Squad Protection on the scanner doesn't necessarily provide support. But as a company, we're always willing to help out however we're able. If you had questions with it, you could always reach out to your local Best Buy or to us at (800) GEEK-SQUAD or (800) 433-5778. The scanner may have a one year manufacturer warranty but the Geek Squad warranty will cover much more for the hardware and make it simpler to get a replacement if need be. I hope this all answered your questions! Please let us know if you need anything else.
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