“Purchased a 5 yr GSP for a new samsung range in 2017. One of the burner knobs fell off the front. The receiver (where it slides on to the control stem) apparently cracked and fell off. Is this covered? Please advise.”

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• Don't think that would be covered as it's because of someone turning the knob to far on or off. It takes quite a bit to break one of those, but you can always ask them. I am sure the knobs would have to come from the mfg., and not the geek squad.

  Answered by SaltyDog 3 years ago

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• Should definitely be covered.

  Answered by Rob2345 4 years ago

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