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Contact customer service and Im more than sure they can point you in the right direction.
Sorry, there was a problem. Please try again later.Im not sure. Their "offshore" customer service center is incompetent and unable to resolve anything. Expect several case numbers generated, each representing the utter demise of best buy. I really dont think theres a solution to any problem on their end. Did I mention how highly incompetent their customer service is?
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