Questions & Answers

Q: QuestionWhat is the maximum operating temperature of this TV?

• A:Answer The maximum operating temperature is 122 degrees fahrenheit.

Q: QuestionWhat type of panel does this TV use?

• A:Answer This TV uses an IPS panel for accurate color representation.

Q: QuestionDoes this TV come with a wall mount?

• A:Answer Yes, a FREE Outdoor Tilting TV Wall Mount ($199 USD Value) is included with every purchase.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, it has built-in downward firing speakers.

Q: QuestionIs this TV compatible with Amazon Alexa?

• A:Answer Yes, this TV is compatible with Amazon Alexa.

Q: QuestionCan you download the ESPN app?

Asked 1 year ago by KevinF.

• A:Answer Yes, you can.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionWhat to use to clean screen

Asked 1 year ago by Anonymous.

• A:Answer Please use just a bit of soapy water and a soft cloth to wipe the screen down.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionWhat is the best outdoor cover for the 65” peerless tv. Can you purchase a peerless cover? What is approx cost t for geek squad install. .

Asked 1 year ago by Anonymous.

• A:Answer Hello - we do sell outdoor covers https://www.bestbuy.com/site/peerless-av-dust-cover-for-65-neptune-tv-black/6508195.p?skuId=6508195 Please give Best Buy a call for the Geek Squad inquiry.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionCan you send the audio from this TV to a Bluetooth speaker? This TV will be mounted on a wall but I want to be able to listen to the TV via a Bluetooth speaker from my hottub (which is across the porch) without having to turn up the sound on the tv loud.

Asked 1 year ago by Steve.

• A:Answer Yes see below: Settings  Sound  Sound Out  Bluetooth Customer will then need to search for their sound bar and connect. Be advised, if soundbar does not emit sound even if volume is up they may need to switch their audio out to “bitstream.” Instructions below: Settings  Sound  Additional Settings  HDMI Input Audio Format  Bitstream

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: Questioncan I get the YouTube app and can it play YouTube TV?

Asked 1 year ago by youtube.

• A:Answer Yes. We use YouTube TV as our tv service and we were able to download it from the App Store on the TV.

  Answered 1 year ago by AllisonGVerified Purchase

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Q: QuestionHow many nits brightness is the partial sun TV and does it have an input to plug an ethernet cable in to wire it without using wifi?

Asked 1 year ago by Jason.

• A:Answer Hello, this TV is 500 nits. Yes on the plug, refer to page 11 there is a LAN port. https://cdn.shopify.com/s/files/1/0508/3732/3934/files/User_Guide_-_Neptune_Partial_Sun_Series_-_Web_-_Final.pdf?v=1650663106 regards,

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionCan a cable box be connected to this TV? Also if this will be used under an outdoor pavillion, would I get partial sun or full shade?

Asked 1 year ago by Kirs.

• A:Answer Yes, a cable box can be connected. If under a pavilion, you could use either model.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionSaw pictures in snow. This would be mounted on a rooftop terrace (3rd story) in central Alabama so it will be very hot in summer. I will get a cover, but need to know how it will withstand heat. Cold (with the snow pics) doesn’t seem to be a problem.

Asked 2 years ago by Bamagirl.

• A:Answer This outdoor TV is all weather rated, maintenance-free and has an operating temperature range of -22°F - 122°F (-30°C - 50°C).

  Answered 2 years ago by Peerless-AV Customer Care

  
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Q: QuestionI'm planning to mount this TV on a flip down bracket. It will be stored horizontally while it's off and then flipped down during use. Any issues to have this TV stored horizontally for extended periods?

Asked 2 years ago by Mounting.

• A:Answer Hello! As long as the TV is installed properly per our instructions, having this store horizontally will be no problem.

  Answered 2 years ago by Peerless-AV Customer Care

  
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Q: QuestionDoes this TV screen cast from Apple products IPhones or MacBooks?

Asked 2 years ago by BillD.

• A:Answer No, doesn’t seem to have a native cast feature. Need to use Apple TV or Roku stick

  Answered 2 years ago by Rcpizza

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Q: QuestionI will be mounting this tv in a location that will get a little wet when it rains. It will be under eves. I will get the cover but if it happens to get wet will it ruin?

Asked 2 years ago by Anonymous.

• A:Answer The TV is an IP rated outdoor TV. It can be in the driving rain without a cover and still be fine. I would use a cover to stop the screwn from getting dirty though, they are a challenge to clean because the TV face can be scratched.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this tv connect to wifi??

Asked 2 years ago by Anonymous.

• A:Answer Yes, it can connect to wifi.

  Answered 1 year ago by AllisonGVerified Purchase

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