“How do I unpair this from a controller? Unplugging the device didn’t work and I can’t connect my controller to my PS4 anymore.”
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Step 1 - Make Sure Your DUALSHOCK®4 is Properly Connected to Your PS4™ Follow these steps to below: Make sure that the PS4™ system and TV are turned on. The light should be white on the PS4™. Connect your DUALSHOCK®4 (micro USB port located on the back) to your PS4™ (USB port located on the front), using the USB cable that came with your PS4™. While the DUALSHOCK®4 and PS4™ are connected, press the PS button on the controller. You should hear a beep and the controller light should change from orange to white. This starts the pairing process. The light bar on the controller turns blue when properly paired. If the light bar is not blue or the PS button is not responsive: Try a different USB port on the PS4™ you may need to fully charge your controller. If that doesn’t work try a different USB cable. If that doesn’t work, try a different DUALSHOCK®4. If none of the above work, try resetting your DUALSHOCK®4 controller.
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