Questions & Answers

Q: QuestionHow much does this laptop weigh?

Asked 7 years ago by Sue.

• A:Answer The weight of this device is 4.41 lbs.

  Answered 7 years ago by CommunityAnswer

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Q: Questionhi i was wondering if there is a sd card slot.

Asked 6 years ago by oscar.

• A:Answer Yes, this unit has a memory card slot.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this computer allow open online classroom sessions ?

Asked 6 years ago by Freddie.

• A:Answer Chromebooks are excellent for use in schools and should support open online sessions. As always we recommend you check with your IT people to make sure a Chromebook will support the online course.

  Answered 6 years ago by TeamAcer

  
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Q: QuestionDoes it have a place for a HDMI

Asked 6 years ago by Heyday572.

• A:Answer Yes, this Chromebook has an HDMI port.

  Answered 6 years ago by TeamAcer

  
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Q: QuestionIs this able to run and play games from Google play store

Asked 6 years ago by Dragun.

• A:Answer This Chromebook is on the list of supported models for Google Play store: https://www.chromium.org/chromium-os/chrome-os-systems-supporting-android-apps

  Answered 6 years ago by TeamAcer

  
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Q: QuestionCan i get Microsoft word and powerpoint on here? Is it already installed on the laptop or can i go to Google playstore to get the applications? I need to know before i purchase this for school.

Asked 6 years ago by Anoni.

• A:Answer The Android version of Office is available for those Chromebooks with access to the Google Play Store, which according to Google at this link, this model does support Google Playstore: https://www.chromium.org/chromium-os/chrome-os-systems-supporting-android-apps

  Answered 6 years ago by TeamAcer

  
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Q: QuestionWhat is the warranty on a refurbished Acer Chromebook?

Asked 6 years ago by Zo.

• A:Answer The recertified products are supported by PlanetROI which is a separate company from Acer. These products have a 90-day warranty against hardware defects. When you are within your warranty period and need help, please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer.

  Answered 6 years ago by TeamAcer

  
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Q: QuestionI like to know acer 15.6 has virus protector?

Asked 6 years ago by arya.

• A:Answer Unlike a Windows laptop, Chromebooks do not need antivirus protection because you cannot download or run .exe files on these devices. Here is a link that has information on this you might find helpful: https://www.chromebookhq.com/antivirus-for-chromebook/

  Answered 6 years ago by TeamAcer

  
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Q: QuestionCan this be used with the Square?

Asked 6 years ago by lemoose.

Q: QuestionDoes this chrome book have a DVD drive?

Asked 6 years ago by Sabe.

• A:Answer No it doesn't

  Answered 6 years ago by CwjrVerified Purchase

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Q: QuestionWhat is the battery life of this laptop.

Asked 6 years ago by Stephanie.

• A:Answer It charges great and seem to hold a charge for a long time. I think the battery is new.

  Answered 6 years ago by KrisVerified Purchase

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Q: QuestionDoes this laptop have an Ethernet connection port?

Asked 6 years ago by Dejeta.

• A:Answer Yes, this model has an Ethernet connection.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this Chromebook come with all the original packaging?

Asked 6 years ago by Ashelp.

• A:Answer Yes it does.

  Answered 6 years ago by SavannahVerified Purchase

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Q: QuestionDoes this computer have WI FI?

Asked 6 years ago by Anonymous.

• A:Answer Yes this computer operates with wi-fi. Actually, it requires wi-fi to operate. I have a strong WiFi connection in my home and my computer works well with it. However, I have not tried it with a weaker wifi signal, like an Xfinity or other hot spot, so I can't tell you how it would do on a weaker signal. But, yes my chromebook model has WiFi.

  Answered 6 years ago by ComputerIlliterateVerified Purchase

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Q: Questionrefurnish computers do they last long or what kind of type is a computer that refurnish

Asked 7 years ago by Nickey.

• A:Answer There could be a number of reasons it was recertified-some are demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified.

  Answered 7 years ago by TeamAcer

  
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Q: Questiondoes it have a camera? Can a person create good videos of themselves and talk to people with fb for example?

Asked 7 years ago by Steph.

• A:Answer Yes, this Chromebook has a web cam.

  Answered 7 years ago by TeamAcer

  
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Q: QuestionHow reliable is the refurbished computer? Why was it refurbished?

Asked 6 years ago by Edu.

• A:Answer Looks new to me. Sometimes the products are just returns, nothing wrong. This laptop is excellent.

  Answered 6 years ago by BrucebVerified Purchase

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Q: QuestionDoes this come with a 1 year subscription for Microsoft office applications like Word, excel, access, publisher?

Asked 6 years ago by Microsoft.

• A:Answer No. The Windows laptops generally include a free trial of Microsoft Office. For Chromebooks you can still use Microsoft Office; here is a link with info on this you might find helpful: https://support.office.com/en-us/article/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad

  Answered 6 years ago by TeamAcer

  
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Q: QuestionIf I find a defect in this laptop, am I able to return or exchange it?

Asked 7 years ago by Meg.

• A:Answer Please contact Best Buy to find out what your return options are for this refurbished Acer product.

  Answered 7 years ago by TeamAcer

  
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