“Hello, I bought my acer CB515-1HT-P39B for $400 from one of your stores. It worked great. However, after one week the touchscreen capability just completely stopped working. I haven't dropped it or anything. It just didn't work, any idea why?”
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We are sorry to hear this. Please contact Acer support for assistance with this issue. Contact information is posted here for your convenience: https://www.acer.com/ac/en/US/content/service-contact
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