“this monitor has both a VGA and a USB connector. I've plugged both into my laptop but I get a message "no connection". Is there something I'm doing incorrectly?”

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• Make sure to go to Settings on your computer probably under displays -- your computer should recognize another monitor is connected and you choose options of how you want to use both displays or choose Remote desktop under settings if you have that option.

  Answered by kss777 5 years ago

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• It could be the cable, but we suggest you contact Acer support at 866-695-2237 for assistance with your monitor.

  Answered by TeamAcer 5 years ago

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