A:AnswerHere is a link to a support article that has helpful information: http://acer-ame.custhelp.com/app/answers/detail/a_id/30000/~/no-num-lock-and-caps-lock-indicator. There is another link to our community site that may be helpful as well: http://community.acer.com/t5/V-and-VN-Series-Laptops/Caps-Lock-Notification/td-p/23325.
A:AnswerUnfortunately Acer does not offer service to upgrade to Windows 10. I'm including a link to a video below; the process is very easy.
http://acer.custhelp.com/app/answers/detail/a_id/37828/
A:AnswerIt depends on what you consider bloatware. There will be some utilities that ship with the system that aid in functionality and features of the system. There may be some apps that you do not need. If you question which app is needed for the system, please call the support number at 800-816-2237. This number is available 24/7 for warranty support to assist you.