Questions & Answers

Q: QuestionWhen setting up monitor does the screen go blank durning setup and once setup come back on updated?

Asked 1 year ago by Evie.

• A:Answer The update is likely from the PC rather than the monitor but it can be normal for the monitor screen to go blank until the system is up and running. If you need help with this please feel free to contact Acer support at 866-695-2237. They are available 24/7 for in-warranty products.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionCan this computer be upgraded to Windows 11 Pro?

Asked 1 year ago by JuanN.

• A:Answer This model is compatible with Windows 11 Home; Acer has not tested the Pro version on this model but it should work. We also encourage you to visit our Acer Community (http://community.acer.com), where you can participate in discussions about your product.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionDoes this computer have Microsoft word

Asked 1 year ago by Curious.

• A:Answer If the PC comes with Microsoft Office, it will be a trial version. You will be prompted to purchase a full copy at the end of the trial.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionCan I use an ethernet cable with this?

Asked 1 year ago by Jason.

• A:Answer Yes

  Answered 1 year ago by CathyVerified Purchase

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Q: Questionwill this support windows 12

Asked 1 year ago by tony.

• A:Answer We do not yet have information or an ETA on what currently shipping product will support Windows 12. We recommend checking for updates later this year.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionOS win 10 home?

Asked 1 year ago by Babbelon.

• A:Answer I was looking recently and could not find a new computer with 10 so went ahead and bought one with windows 11. Also check the support date for 10. It won't be supported as long as I would want a computer, but I can't remember exact date no longer supported by Microsoft.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: Questiondoes this computer come with a built in sound card or does it require external speakers

Asked 1 year ago by frank.

• A:Answer This PC has built in audio but you will need external speakers for sound.

  Answered 1 year ago by TeamAcer

  
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Q: Questiondoes the Acer - Aspire XC-840-UB11 Desktop write cd or dvd?

Asked 1 year ago by mickgrasso.

• A:Answer This model does not have a built in optical drive, but you can add one after purchase if you need.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionIs it good for gaming

Asked 2 years ago by Harris.

• A:Answer Greetings from the Intel team. Thank you for your question. No, the Acer - Aspire XC-840-UB11 is not an optimum desktop for gaming; however, it might meet the system requirements for some basic games. The Acer - Aspire XC-840-UB11 desktop is great for daily tasks such as web and online app browsing, multitasking and spreadsheet calculations, and video conferencing; Intel® Celeron® processors feature Intel® UHD graphics for 4kHDR video playback and gaming in 720p. To ensure the desktop meets the system requirements of a specific program or game, check for the software's system requirements on the Developer's website and compare them with the desktop specifications; How To Choose a Pre-Built Gaming PC: https://www.intel.com/content/www/us/en/gaming/resources/how-to-choose-prebuilt-gaming-pc.html For detailed information about the Intel® Celeron® Processor N4505, visit: https://ark.intel.com/content/www/us/en/ark/products/212324/intel-celeron-processor-n4505-4m-cache-up-to-2-90-ghz.html Thank you for choosing Intel! Emilio_Intel

  Answered 2 years ago by Intel team

  
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Q: QuestionWhat would be the average FPS for a first person shooter game?

Asked 2 years ago by KingDino.

Q: QuestionWhat are the size dimensions ?

Asked 2 years ago by Craig.

• A:Answer The dimensions of the PC are: Height: 11.6", Width: 3.9", Depth: 13".

  Answered 2 years ago by TeamAcer

  
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Q: QuestionWill it come with a monitor

Asked 2 years ago by Anonymous.

• A:Answer No. It only comes with what is in the photo.

  Answered 2 years ago by SewsalotVerified Purchase

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Q: QuestionIs this desktop have wifi?

Asked 2 years ago by Lin.

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill this computer network with another computer using excel ?

Asked 2 years ago by Anonymous.

• A:Answer It should as long as the excel version supports it.

  Answered 3 weeks ago by user215179

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Q: QuestionCan you run a second SATA hard drive on this? I see two SATA data connections but no power connection.

Asked 2 years ago by Bubba.

• A:Answer No

  Answered 1 month ago by clarkspartscomVerified Purchase

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Q: QuestionCan we use 2 monitors.

Asked 2 years ago by Anonymous.

• A:Answer Yes, this PC has one HDMI and one VGA port for two monitors.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionCan all monitors work with this computer?

Asked 2 years ago by Dawn.

• A:Answer As long as the monitor has an HDMI or VGA connection it should work fine with this PC.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionIs this pc good for using with 3 d printer?

Asked 2 years ago by Gran.

• A:Answer I don't see why not.

  Answered 2 years ago by RobertEVerified Purchase

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Q: QuestionSO NO DVD PLAYER CAN I USE A EXTERNAL ONE?

Asked 2 years ago by HERK.

• A:Answer You can use an external optical drive, or use one of the SATA slots to install one.

  Answered 2 years ago by TeamAcer

  
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