Questions & Answers

Q: QuestionWhat operating system does this Acer Chromebook use?

• A:Answer This Chromebook runs on ChromeOS, a fast and secure operating system from Google.

Q: QuestionDoes this Acer Chromebook come with a touchscreen?

• A:Answer No, this model does not have a touchscreen.

Q: QuestionDoes the Acer Chromebook have a backlit keyboard?

• A:Answer No, the keyboard is not backlit.

Q: QuestionWhat is the maximum battery life of this Chromebook?

• A:Answer The battery can last for up to 8 hours.

Q: QuestionHow much storage space does the Acer Chromebook have?

• A:Answer It has 64GB of eMMC storage.

Q: QuestionCan I upgrade the storage or the memory?

Asked 1 year ago by Anonymous.

• A:Answer Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don't support on-board storage and system memory is onboard.

  Answered 1 year ago by TeamAcer

  
  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the date for the elimination of Chrome updates on this machine? All Chromebooks have a termination of support date.

Asked 1 year ago by Woofus.

• A:Answer Greetings from the Intel team. Thank you for your question. Based on the information provided by Google Help Center, the Acer - Chromebook 311 model CBOA311-1H-C90F will keep receiving automatic updates until Jun 2031. Google Help Center: https://support.google.com/chrome/a/answer/6220366?hl=en#zippy=%2Clenovo%2Cacer For detailed information about the Intel® Celeron® Processor N4500, visit: https://ark.intel.com/content/www/us/en/ark/products/212326/intel-celeron-processor-n4500-4m-cache-up-to-2-80-ghz.html Thank you for choosing Intel! Emilio_Intel

  Answered 1 year ago by Intel team

  
  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this also be a gaming laptop

Asked 1 year ago by Summer.

• A:Answer Chromebooks are primarily designed for web-based tasks and are optimized for working in the cloud using the Google Chrome Operating System (Chrome OS). They are not typically considered gaming laptops, but you can still enjoy some gaming experiences on them. There are however Chromebooks that are designed for gaming such as the Chromebook 516 GE series.

  Answered 1 year ago by TeamAcer

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the AUE date?

Asked 5 months ago by JV.

• A:Answer According to Google the AUE for this Chromebook is Jun 2031.

  Answered 5 months ago by TeamAcer

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop come equipped with a CD-Rom?

Asked 7 months ago by JamJam.

• A:Answer nope

  Answered 7 months ago by TaddMVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan Google One Drive be utilized?

Asked 1 week ago by WinWin.

• A:Answer Yes, Google One can be fully utilized on the Acer Chromebook 311. This Chromebook runs on Google's ChromeOS, which is designed to integrate seamlessly with Google services like Google One.

  Answered 5 days ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill it support Microsoft office?

Asked 3 months ago by Piney.

• A:Answer Yes but you have to pay for it

  Answered 1 month ago by Frank

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI lose the charger of my laptop,where can I buy the charger?

Asked 5 months ago by Anonymous.

• A:Answer You can contact our call center at 866-658-2237 to order a replacement adapter. They can be reached Mon-Fri 8am-5pm Central.

  Answered 5 months ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have an sd card reader?

Asked 5 months ago by WHISKEY.

• A:Answer No.

  Answered 5 months ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI want to use this laptop primarily for travel and teaching a class. I need it to hook up to a projector to it to show a PowerPoint

Asked 5 months ago by Suzy.

• A:Answer Yes, you can connect a projector to this Chromebook via the USB-C port.

  Answered 5 months ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use a USB mouse with it?

Asked 5 months ago by JamesM.

• A:Answer Yes, you can use a USB mouse or a wireless mouse using a USB dongle.

  Answered 5 months ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre you able to download Fortnite in Minecraft Roblox?

Asked 6 months ago by Free.

• A:Answer Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. We suggest you check whether the games you want to play are available on Google Play Store for Chromebook. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.

  Answered 6 months ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the screen IPS or TN Panel?

Asked 6 months ago by Dexter.

• A:Answer The LCD panel is IPS.

  Answered 6 months ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this good for djing

Asked 7 months ago by Joe60.

• A:Answer yes

  Answered 5 months ago by TirsaCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question